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Los Prados Hotel

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Los Prados Hotel
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149 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Denver
Reviewed 2 weeks ago via mobile

I truly felt being ripped off paying such money to stay at this low-standard hotel. Here's why: 1. Air-conditioner (old and disgusting) was so noisy at night that I could not sleep even though I am a very heavy sleeper. 2. The young girl at the front desk is RUDE and unprofessional. She was there in the early afternoon on...

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Helpful?
Thank travel4eat
Los Prados H, Manager at Los Prados Hotel, responded to this review

Thank you very much for taking the time to leave us feedback. We're always looking for ways to improve and every review helps us out. It's our job to provide you with a flawless stay and I hope that you'll give us a chance to do so in the future.

Ypsilanti, Michigan
Reviewed 2 November 2016

The bed was comfortable, the breakfast was lack luster, the noise was almost unbearable at times, outside and inside. My room was adequately clean, but felt dirty. This is definitely a place where very little investment goes back into the property, it's a doozy. The parking lot was filled with trucks from someone's side business, maybe the owners?? Got the...

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Helpful?
Thank jshellac
Los Prados H, Manager at Los Prados Hotel, responded to this review

Thank you very much for taking the time to leave us feedback. We're always looking for ways to improve and every review helps us out. It's our job to provide you with a flawless stay and I hope that you'll give us a chance to do so in the future.

Reviewed 5 October 2016 via mobile

I must say, I was a little nervous pulling into the parking lot, but was pleasantly surprised when we got into our room! Was nice and clean. Stayed for 3 nights. The continental breakfast was eh, but overall stay was great! And great price too compared to others in area. I would definitely stay here again!

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Helpful?
Thank Barbara S
Los Prados H, Manager at Los Prados Hotel, responded to this review

Thank you for choosing the Los Prados Hotel! We're glad that you enjoyed your stay and are excited to hear that you would choose us again! We value your notes regarding the breakfast. We hope that you do choose to stay with us again in the future and will do our best to make your stay as comfortable as possible....

Lake Oswego
Reviewed 21 September 2016 via mobile

After looking at the website, I thought this was a newly remodeled and nice place. Well, the website is propaganda. I don't know who the people are that say this is a nice place but they must stay in cheap, nasty hotels if they say this is nice (or the owners relatives are writing some reviews) DONT BE FOOLED...they call...

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Helpful?
Thank littlemtn
Los Prados H, Manager at Los Prados Hotel, responded to this review

Los Prados H, Front Desk at Los Prados Hotel, responded to this review, Thank you very much for taking the time to leave us feedback. We're always looking for ways to improve and every review helps us out. It's our job to provide you with a flawless stay and I hope that you'll give us a chance to do so...

Copenhagen, Denmark
Reviewed 20 September 2016

The hotel is fine and have small balcony's overlooking the parking place. Nothing much to say about the rooms, they were just ok. Complementary breakfast. It was good. For the first time on our three weeks roadtrip, we had eggs. The lady who was doing the breakfast was very very nice. Sometimes my son and daughter-in-law came late to breakfast...

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Helpful?
Thank susannorby
Los Prados H, Manager at Los Prados Hotel, responded to this review

Los Prados H, Front Desk at Los Prados Hotel, responded to this review, Mar 10, 2016 Thank you very much for taking the time to leave us feedback. We're always looking for ways to improve and every review helps us out. It's our job to provide you with a flawless stay and I hope that you'll give us a chance...

Glendale, California
Reviewed 30 August 2016

I chose this hotel after reading a few reviews, but I wish I read more feedback earlier. The room was outdated and needs to be refreshed ASAP!! Upon arrival, we noticed that the bathtub was clogged, and the staff were not helpful or accommodating. Not only was the A/C difficult to find the first night, but we realized it was...

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Thank Emelia M
Laredo, Texas
Reviewed 26 July 2016

From the outside the hotel looks small. But when you go into the rooms they are really big and spacious. Stayed one night there, the bed was super comfortable. I would stay again in this hotel. There are many shops and restaurants near by.

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Helpful?
Thank Pame72
Los Prados H, Manager at Los Prados Hotel, responded to this review

Thank you for choosing the Los Prados Hotel and for taking the time to leave us feedback. We love it when our guests give us feedback especially when it specifically compliments the hotel that we love so much. I warmly invite you to stay with us again the next time you are in the Bay. Happy Travels!

Sydney
Reviewed 16 July 2016

I wound up at this hotel after a United flight debacle. I would not have chosen it. That position remains. They were a little confused at check in with the people arriving - I'm not sure why, as there weren't masses. The confusion was reconfirmed on check-out when they weren't expecting me to leave either. The room was a little...

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Helpful?
Thank AussieRhino
Los Prados H, Manager at Los Prados Hotel, responded to this review

Hi AussieRhino, Thank you for taking the time to leave us feedback. The hotel's staff informed me about the cancelled flights with United and I know from personal experience that those situations present many hardships. However the hotel, that the airlines choose, should never be one of those. We absolutely wanted to make your stay as smooth as possible and...

Arlington
Reviewed 5 June 2016

Although there is little special about this hotel, it offers good value in the pricey peninsula. It is about seven miles south of SFO, and is a reasonable choice for those flying out the next day. Our room was clean, quiet, and comfortable. There are no interior halls, so you can park at the door of ground floor rooms. There...

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Helpful?
Thank Arlingtonfoodie31
Los Prados H, Manager at Los Prados Hotel, responded to this review

Dear Arlingtoonfoodie31, Thank you for choosing the Los Prados Hotel and for taking the time to leave us a review! We're glad that you enjoyed your stay and were able to leave us a positive rating! If you're ever looking to stay with us again, please feel free to message the management at manager@lospradoshotel.com and we can give you a...

Kansas City
Reviewed 25 May 2016 via mobile

Wouldn't have wanted to stay here long, but for a short stay it's in a very convenient location, appears to be clean, and had a friendly staff. Our shower didn't work, and the bed was hard but for the one night it fit our needs without breaking the bank.

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Helpful?
Thank David&Puanani
Los Prados H, Manager at Los Prados Hotel, responded to this review

Hi David and Puanani, Thank you for choosing the Los Prados Hotel and for taking the time to leave a review! We're glad that you love our location as well as our staff. Your comfort is our greatest concern so if there is anything that we can do to make your next stay more pleasant, feel free to let us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Hotel San Mateo Los Prados Inn San Mateo, CA - Los Prados Hotel - San Francisco Airport - Los Prados Hotel Silicon Valley ... more   less 

Additional Information about Los Prados Hotel

Address: 2940 S Norfolk St, San Francisco's International Airport Area, San Mateo, CA 94403-2018 (Formerly Best Western)
Region: United States > California > San Mateo
Price Range: $127 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Los Prados Hotel 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Best Western San Mateo
San Mateo Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Los Prados Hotel staff and other travellers.
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Questions? Get answers from Los Prados Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a different hotel”
 of 5 bubbles 465emeliam, 29 Aug 2016 | Read review
“Ask for a quiet room away from 101. I always ask for the top floor so that there is no noise from above.”
 of 5 bubbles janr449, 24 May 2016 | Read review
“My room on the 3rd floor of the 3rd building.There is an elevator and it was quiet but you may want to ask 4 rooms not facing the freeway”
 of 5 bubbles barb3073, 22 Mar 2016 | Read review
“Great service”
 of 5 bubbles R7639FMandrewl, 29 Feb 2016 | Read review
“Get a room on the other side from the freeway”
 of 5 bubbles Ted999, 22 Sep 2015 | Read review
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