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Holiday Inn San Mateo-San Francisco SFO

HolidayInn.comUSD 136*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 291*
USD 136*
USD 291*
USD 136*
USD 138*
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Holiday Inn San Mateo-San Francisco SFO
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275 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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SAN DIEGO
Reviewed 1 week ago

My friends and I did a weekend mountain biking trip in April. We had to stay a night close to the trails in San Mateo for 1 of the nights so we booked this place based on how reviews and how inexpensive it was. The rate was $119/night and it sleeps 4. When we booked it and paid, the cost...

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Helpful?
Thank james1628
Calgary, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 April 2017

It is difficult to find a hotel room relatively close to the San Francisco Airport at a reasonable price. The Holiday Inn usually has decent standards, so one knows what to expect. We were driving in to the area across the San Mateo Bridge, so the hotel's location just off of Highway 101 and north of Highway 92 was perfect...

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Helpful?
Thank Bob L
About Hotel's Favourite Review
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Please allow me to start by thanking you for taking the time to review our hotel. We value all of our guest feedback and take it very seriously. It allows us to grow and become an even better hotel establishment for our guests. I am so happy to hear that you completely enjoyed your stay while with...

New York City, New York
Reviewed 3 weeks ago

We booked through Priceline and were billed by Priceline AND by the hotel. Make sure to check your credit card bill. Also we paid $210 yet were told that we don't qualify for a free breakfast like the other guests who probably paid half of what we paid.

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Helpful?
Thank gc11530
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Please allow me to start by thanking you for taking the time to review our hotel. Guest feedback is something we value and take very seriously. Based on your review, I unfortunately see that your stay with us was not what you expected and for that I sincerely apologize. It is the goal of our entire hotel...

Reviewed 11 April 2017 via mobile

They did real great clean room, decent food but what a surprise when I got the bill. What they quoted and what they said I could have the room for 2 different things. I was going to stay probably 2 months , but not keeping your end of the deal see ya.

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1Thank James C
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, I would like to start by thanking you for taking the time to review our hotel. All guest feedback is taken very seriously and we greatly appreciate it, as it helps us to grow and become an even better hotel for our guests. I sincerely apologize that your experience with us was not what you were expecting....

Albuquerque, New Mexico
Reviewed 2 April 2017 via mobile

My husband and I stayed here somewhat last minute to visit his father who was ill. I booked easily on the hotel website and the prices were transparent with no surprise charges or fees. The price, itself, was excellent for the area and for the quality of the room. We visit the Bay Area a couple times a year and...

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Helpful?
Thank LeahB446
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write such a wonderful review on our hotel. I am so pleased to hear you enjoyed your stay with us! Our entire staff works hard to make sure our guests feel welcomed from the moment they walk in our front doors to the moment they depart. I am...

Bergamo, Italy
Reviewed 30 March 2017 via mobile

I have stayed in holiday inn for a couple of days in march, rooms are quite clean and comfortable. Hotel's location is quite far from the city center ( half hour by car so be careful if you purpose is to visit san francesco coty center), wifi wasn't that efficient and was extremely slow. Reception stuff were quite nice but...

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Helpful?
Thank alaaelansary
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Please allow me to start off by thanking you for taking the time to review our hotel. We value all of our guest feedback as it helps us to become an even better hotel establishment for our guests. I would like to sincerely apologize for the issues you experienced while staying with us. It is our goal...

Reviewed 26 March 2017

My husband and I stayed a few days in San francisco. We love to go there. Always choosing in the downtown of the city, but this time we stayed near the airport. We chose the Holiday Inn San Mateo San Francisco SFO. I'm always going to tripadvisor, I see the reviews and photos. The hotel, charm us people who attended...

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Helpful?
Thank Carmenza v
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review our hotel! I apologize for the delay in our timing to get back to your review. I am so pleased to hear that you enjoyed your stay with us for the most part and encountered little to no issues. I would like to apologize for the lack...

Schaumburg, Illinois
Reviewed 7 March 2017 via mobile

The room was huge, and clean, also free wifi and airport shuttle, however there's any good view from any room just parking lot and nearby motel. Pillows and sheets very poor quality. Hvac system is window mounted old fashion you can not set a specific temperature. There is any USB connection, The coffee maker is nice however I found water...

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Helpful?
Thank Roberto G
IHGService, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Roberto G, We appreciate you sharing your thoughts and experiences with regards to your recent stay at our hotel. It is nice to know that you found the room's cleanliness and size at par, and was satisfied with the WiFi and shuttle service. However, it is regrettable your stay was negatively affected by the quality of the the pillows,...

Boise, Idaho, United States
Reviewed 6 March 2017 via mobile

Stayed at this hotel while attending a soccer tournament with teenagers. Check in was decent. The front desk staff is friendly. Rooms were clean. Pillows were terrible. Stairwells in building three filthy. Restaurant/bar on the main floor very expensive with average food at best. Burgers were overdone and eggs were undercooked.

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Helpful?
Thank John C
IHGService, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Hello John C, Thank you for staying with us and for sharing your experience. I am delighted to read your comments about the clean rooms, accommodating staff and that your check- in went smooth. However, I regret that the pillows, general cleanliness and food quality went down the hill. Please accept our sincerest apologies for any inconvenience these may have...

Oregon
Reviewed 28 February 2017

It was right alongside the freeway so it felt hemmed in. It was tricky to get in and out of depending on which direction you were going, but there was no freeway noise inside. The staff was nice enough to move me to a different room because I wanted to take a bath and the tub stopper wasn't working plus...

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Helpful?
Thank Kathy H
IHGService, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Hi Kathy H, Thank you for opting to stay with us and for leaving us feedback. Reading through it, I regret to learn that we fell short with the upkeep of the initial room assigned though I am glad that our in house staff was able to address that and gave you a better room to stay in. In addition,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn & Suites San Mateo / San Francisco SFO is the newest and most modern hotel in the area. Conveniently located off US-101, we are situated among fine dining, world-renowned attractions, endless shopping possibilities and vast business opportunities. Our prime location places you within minutes from the San Francisco International Airport, Downtown San Francisco, Golden Gate Park, Monster Park, San Mateo Expo Center, Downtown San Mateo, AT&T Park, Half Moon Bay, East Bay, Pier 39, Alcatraz, Fisherman's Warf, Hillsdale Mall, Pacifica Beach, Golden Gate Bridge and is a short drive from Napa and Sonoma Valley which hosts some of the finest vineyards in the world. ... more   less 

Additional Information about Holiday Inn San Mateo-San Francisco SFO

Address: 330 N Bayshore Blvd, San Mateo, CA 94401-1235
Region: United States > California > San Mateo
Price Range: $172 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Mateo-San Francisco SFO 3*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Hotels.com, Travelocity, Booking.com, Hotwire, Orbitz, Priceline, Cancelon, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your Holiday Inn San Mateo-San Francisco SFO reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn San Mateo-San Francisco Sfo Hotel San Mateo
Quality Inn San Mateo
San Mateo Quality Inn
Hotel Style:
#1 Green Hotel in San Mateo
#3 Family Hotel in San Mateo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Mateo-San Francisco SFO staff and other travellers.
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Vancouver, Canada

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Questions? Get answers from Holiday Inn San Mateo-San Francisco SFO staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room away that does not face the freeway”
james1628, 16 May 2017 | Read review
“We had a room in the main building, and it was very nice.”
BobL331, 2 Apr 2017 | Read review
“rooms have a good view but it's RIGHT NEXT TO the freeway”
chrisvM6152GJ, 6 Jun 2016 | Read review
“Rooms on the back side (away from the highway) are quieter, as are the higher floors.”
CBtph, 26 May 2016 | Read review
“Room on upper floor away from freeway noise.”
268stevey, 28 Mar 2016 | Read review
5 of 5
HolidayInn.com
USD 136* /night
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Expedia.comUSD 136
Booking.comUSD 138
AMOMAUSD 291
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Prices are for 1 room, 2 adults
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