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San Mateo Marriott San Francisco Airport

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Traveller (191)
Room & Suite (109)
Pool & Beach (21)
Overview
  • Excellent28%
  • Very good40%
  • Average19%
  • Poor7%
  • Terrible6%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star accommodation
All hotel details
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (770)
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Traveller rating
215
280
137
58
47
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137
58
47
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1 - 5 of 737 reviews
Reviewed 6 days ago via mobile

I was skeptical about staying here after I learned about their major renovation. I already had my Plan B in my head before I even arrived. But I have to admit I was pleasantly surprised. I am Platinum Elite and Jhaneel (Manager) was extremely nice....More

Thank Sumeet K
Reviewed 1 week ago

Despite construction, the my 3rd floor room was spacious, bright, and very clean. The bathroom was quite large, and very well-appointed. The window in the room opened for fresh air and looked on to a nice path with trees and singing birds each morning. The...More

Thank DJFuzzyK
Reviewed 1 week ago via mobile

The Marriott San Mateo, only 15-20 minutes from SFO against traffic, is currently undergoing renovation. The friendly staff is accommodating as much as possible given the construction confusion. Reception and the other common areas will be the first to complete the remodeling over the next...More

Thank GreatBen
Response from Elizabeth S, Manager at San Mateo Marriott San Francisco AirportResponded 1 week ago

Dear GreatBen Thank you for sharing your feedback regarding your recent stay with the San Mateo Marriott. We appreciate your kind words regarding our staff but wished you had a better experience with us. Our Great Room renovation is scheduled for completion in mid August...More

Reviewed 1 week ago via mobile

Room and overall hotel property was run-down. My room had a strange smell so I called the housekeeping department but there was nothing they can fix and told me it was from the carpet. The aircon makes strange noises from time to time too. The...More

Thank jetsetter_mum
Response from Jhaneel T, Manager at San Mateo Marriott San Francisco AirportResponded 1 week ago

Dear jetsetter_mum Thank you for taking the time to share your feedback regarding your stay with the Marriott San Mateo. As a Marriott guest, we strive to provide you exceptional service paired with a great nights rest however it seems we have fallen short of...More

Reviewed 2 weeks ago

It gets a two purely for the concierge lounge. Our first room was a closet with a king bed. They put us in a "suite" by an elevator, which continued to malfunction. I am willing to reconsider as I am sure we will be staying...More

Thank bsum73
Response from Jhaneel T, Front Office Manager at San Mateo Marriott San Francisco AirportResponded 1 week ago

Dear bsum73 Thank you for sharing your comments regarding your stay with us. We are disappointed to hear we were unable to meet your expectations during this recent visit but hope to better your experience with us during your winter stay. See you soon

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 193 - USD 456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in San Mateo
#4 Family Hotel in San Mateo
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 193 - USD 456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in San Mateo
#4 Family Hotel in San Mateo
Room types
Suites, Non-Smoking Rooms
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Traveller (191)
Room & Suite (109)
Pool & Beach (21)
Dining (4)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
Beltran C
17 December 2016|
AnswerShow all 7 answers
Response from HRKCI | Reviewed this property |
They have a typical hotel fitness room, with 2-3 treadmills and ellipiticals or stairclimbers. Can't remember specifically. There are televisions and complimentary ear buds. I believe there are also some free weights. The... More
1
Vote
92dougiedd
7 September 2016|
AnswerShow all 8 answers
Response from Anamaria B | Reviewed this property |
I used Uber, it was 24$ to Union Square on a weekday around 3pm.
1
Vote
jftaylor2
4 May 2016|
AnswerShow all 6 answers
Response from tlcksnyder | Reviewed this property |
I agree with the other comments. It all depends on what you are doing and where you are going. If you are staying right in San Mateo / Burlingame area, it's ok. I prefer the SFO Airport Marriott on the bay. google "sfo... More
0
Votes
Room Tips
"Pick rooms near the lift. Its a long walk on each floor to reach an elevator"
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"Ask for a clean room"
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"Bad soundproofing so stay as far from adjacent freeway as possible"
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"Ask for a room far away from the remodeling."
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