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San Mateo Marriott San Francisco Airport

Booking.comUSD 202*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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San Mateo Marriott San Francisco Airport
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672 Reviews from our TripAdvisor Community

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Showing 646: English reviews
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Mumbai (Bombay), India
Reviewed 1 week ago

I was there as the hotel to meet a colleague and wanted to check if we could get a room for a night. This was at wee hours and the kind of service and warmth I experienced was exceptional. We actually booked a room and came back in few hours with the luggage and we were there much earlier to...

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Helpful?
Thank Deepak B
Chicago, Illinois
Reviewed 2 weeks ago

We got there after 10pm after a missed flight. The long day ended on a positive note due to the valet and front desk manager being so warm. We liked our room on an upper floor. It was a one night stay, so we did not explore more of the property.

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Helpful?
Thank AndreaM2011
Portland
Reviewed 2 weeks ago

Though it was very busy and maybe slightly understaffed, everyone was helpful and cheerful. The restaurant food was very good and the atmosphere was nice too. Room was clean and had a great nights sleep.

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Helpful?
Thank domainPortland
Denver
Reviewed 2 weeks ago

While obvious, I think this hotel is a good hotel with some rooms that need work. My room had an AC problem - too much of a mildew smell when it was on. It also had some signs that water had leaked above the shower. However, everything else was perfect. If it were not for the AC/Mildew problem, I would...

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Helpful?
Thank K J
Palm Springs, California
Reviewed 3 weeks ago

I want to say a big thank you to Craig Cordova from the Marriott San Mateo. During a recent stay I was responsible for coordinating the reservations for six individuals. There were numerous adjustments to their reservations as people changed when they were going to arrive and checkout. Through it all Craig assisted me with the changes and made sure...

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Helpful?
Thank jkblid
Tampa, Florida
Reviewed 3 weeks ago

This hotel was slightly above average. While the lobby area was fairly nice, the guest rooms need to be updated. For example, the TV is too small for the size of the room. I noticed rust in multiple areas throughout the hotel. Free parking was helpful. There's a small strip mall with a Trader Joe's within a 3 minute walk...

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Helpful?
Thank fganter
Michelle A, Front Office Manager at San Mateo Marriott San Francisco Airport, responded to this review

Thank you so much for taking the time to provide us valuable feedback. Your concerns have been addressed with the team and we will be implementing new processes around the hotel. We appreciate your input and hope to have another opportunity to service you.

Toronto, Canada
Reviewed 4 weeks ago

Despite the name suggests, the hotel is not close to the airport. It's a good 20-minute drive depending on the traffic, and it can get even longer at peak times. What's on top is the shuttle bus running every hour. So if you are coming from the airport at a peak time via the shuttle be prepared for a long...

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Helpful?
Thank DragonChaser
Reviewed 4 weeks ago via mobile

the rooms was very small, basic facilities were missing, no kettle to make tea, only coffee machine was available, no spoons were in the room, they provide only one take away paper cup (no mugs or cups). the carpet was stained.

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Helpful?
Thank Ingrid K
Michelle A, Front Office Manager at San Mateo Marriott San Francisco Airport, responded to this review

Thank you so much for taking the time to reach out to us. Your concerns have been addressed with the team and we will be implementing new processes in this area. We hope to accommodate you if travels ever bring you back to San Mateo.

Clarksville, Maryland
Reviewed 17 March 2017 via mobile

The very friendly and helpful staff could not quite offset the poorly appointed room. Front desk staff, club level concierge, housekeeping, and valets were all friendly and very accommodating. The room itself was a very poor value. Our room was a suite in the central tower and There was no safe in the room, lousy water pressure, no slippers, and...

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Helpful?
Thank Bruce P
samantha e, Front Office Manager at San Mateo Marriott San Francisco Airport, responded to this review

Thank you for your feedback. We appreciate you reaching out to us and look forward on welcoming you back when your travels bring you back to the area.

Palm Harbor, Florida
Reviewed 2 March 2017

located about 15 minutes from sfo airport. they offer two room suites which are s9acious and well laid out. the only drawback is that wall between the sitting area and bedroom allows a fair amount of light to pass through. we had trouble with the electronic gate to enter/exit parking lot. they charge another 25/day for parking and the breakfast...

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Helpful?
Thank charliespal2

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Full-service Marriott convenient to San Francisco Airport and Silicon Valley. Deluxe accommodations feature guestrooms and suites. Restaurants, lounge, coffee shop, gift shop, business center, pool and spa, exercise room. Concierge tower rooms with private lounge. 24,000 Square feet of meeting and banquet space. Complimentary Wireless Internet for all Marriott Elite Members. ... more   less 

Additional Information about San Mateo Marriott San Francisco Airport

Address: 1770 S Amphlett Blvd, San Mateo, CA 94402-2708
Region: United States > California > San Mateo
Price Range: $236 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Mateo Marriott San Francisco Airport 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
San Mateo Marriott San Francisco Airport Hotel San Mateo
Marriott San Mateo
Hotel Style:
#4 Business Hotel in San Mateo
#4 Family Hotel in San Mateo
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Questions & Answers

Here's what travellers have asked, with answers from San Mateo Marriott San Francisco Airport staff and other travellers.
6 questions
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Questions? Get answers from San Mateo Marriott San Francisco Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You have an option of facing the freeway or parking lot”
CeilMontygreen, 23 Feb 2017 | Read review
“Upgrade to a suite. It's worth the space”
maylee32, 18 Feb 2017 | Read review
“Try to get a room near the central elevator bank.”
Denvertravel5980, 17 Feb 2017 | Read review
“If you like Salsa dancing, go there for the New Year Party.”
L0ve2travle, 4 Jan 2017 | Read review
“Ground floor rooms are better”
imedia, 26 Nov 2016 | Read review
5 of 5
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USD 202* /night
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TripAdvisorUSD 202
HotelQuicklyUSD 240
Marriott HotelsUSD 202
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*Disclaimer
Prices are for 1 room, 2 adults
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