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Stone Villa Inn San Mateo - San Francisco SFO

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Traveller (61)
Room & Suite (79)
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Overview
  • Excellent31%
  • Very good22%
  • Average16%
  • Poor10%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
Meeting Rooms
2 Star Hotel
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (307)
There are newer reviews for Stone Villa Inn San Mateo - San Francisco SFO
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All reviewswalk in closetunder new managementrooms are nicely decoratedvery pleasant stayclose to downtownevery weekevent centerbed was very comfortableenjoyed my staysan franciscogreat customer serviceplenty of parkingsfo airportcoffee makerjessiecaltrainmicrowave
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11 - 15 of 284 reviews
Reviewed 8 March 2018

Simple clean place to lay your head. I was in San Mateo for 2 days and the hotel was 164feet from my office. My only comment is that the staff should be able to give recommendations on where to eat or grab a cocktail.More

Review collected in partnership with this hotel
Thank gates2018
Response from GuestXperienceTeam, Guest Relations Manager at Stone Villa Inn San Mateo - San Francisco SFOResponded 15 March 2018

Many thanks for the wonderful review and for taking the time to share your experience with us. We really do appreciate you taking the time and trouble to post it. I hope it is not too long before we have the privilege of welcoming you...More

Reviewed 4 March 2018

I have booked room for 3 persons. 2 adults and 12 years old children. They gave me only one queen size room. I have to pay additionally for room with two beds. Sleeping on first floor is unreal. Every step on second floor and any...More

Review collected in partnership with this hotel
Thank sshche698722
Response from StoneVillaInn, General Manager at Stone Villa Inn San Mateo - San Francisco SFOResponded 7 March 2018

Dear Guest, We are sorry to know our Hotel was not to your liking. Your original reservation was for a Single Deluxe Queen Room. Upon arrival, you requested a room with two beds. There is a price difference in both room types and we tried...More

Reviewed 21 February 2018 via mobile

Recently stayed at your hotel for a weekend sporting event. The room was nicely decorated. The location was close to the event center. The parking lot was brightly lit for security. The staff was courteous. It was a great value. I will be back next...More

Thank Annie P
Response from GuestXperienceTeam, Guest Relations Manager at Stone Villa Inn San Mateo - San Francisco SFOResponded 23 February 2018

We are very happy to note your kind comments, and to know that you enjoyed your stay with us so much. It was our pleasure to be your hosts, and look forward to welcoming you back next year. Best regards, Guest Experience Team @ Stone...More

Reviewed 19 February 2018

I travel regularly to San Mateo and Stone Villa Inn has become my preferred spot to stay. I have now spent somewhere around 40 days cumulatively at this hotel and have not got a single chance to complain. The location of the hotel is very...More

Thank Aman M
Response from GuestXperienceTeam, Guest Relations Manager at Stone Villa Inn San Mateo - San Francisco SFOResponded 21 February 2018

Hi Aman, We are very happy to note your kind comments, and to know that you always enjoy your stay with us so much. It is wonderful to hear that you don't have any complaints! It is always our pleasure to be your hosts, and...More

Reviewed 13 February 2018

Clean and modern rooms. Staff was very friendly. Perfect spot for an overnight stay near the airport. A little noisy from the train nearby but not bad. Great value for the location and style of the room.More

Review collected in partnership with this hotel
Thank Niki R
Response from GuestXperienceTeam, Guest Relations Manager at Stone Villa Inn San Mateo - San Francisco SFOResponded 21 February 2018

Hi Niki, We appreciate your review; many thanks. We are pleased to have provided you with suitable, and reasonably priced accommodation for your trip here, and we are happy that you enjoyed your stay. It is always wonderful to hear positive feedback in relation to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
USD 116 - USD 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 116 - USD 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (61)
Room & Suite (79)
Dining (3)
Amenities (11)
Business Centre & Event Rooms (1)
Questions & Answers
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Angela H
26 September 2017|
AnswerShow all 2 answers
Response from Rexelle C | Reviewed this property |
No there is no Airport Shuttle
1
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Michelle K
14 January 2015|
AnswerShow all 3 answers
Response from Giuseppe P | Reviewed this property |
I think they don't care about anything...pet included. To save time, I suggest you to call them instead of write email,...they never replied me.
0
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Room Tips
"Get a room middle to front entrance."
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"Good location and comfortable rooms."
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"a small safe in the room would be a very good idea"
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"The unexpected strip, ridge at front entrance door into the room is hazardous, a person can trip and lose..."
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