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Embassy Suites by Hilton San Luis Obispo

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Embassy Suites by Hilton San Luis Obispo
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1,103 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Luis Obispo
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Showing 1,042: English reviews
Athens, United States
Reviewed 8 September 2015

The location is convenient, near a mall and many restaurants. The evening reception and breakfast are nice features. Breakfast includes omelets made to order. The indoor pool is large and open at 6 a.m. and the fitness center has up to date equipment. Staff is friendly and accommodating; we were able to check in early after a long flight. The...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Hannah D
A TripAdvisor Member
2 reviews
Reviewed 4 September 2015 via mobile

Matt on Mondays Frank on Tuesday thru Friday along with the new guy Brian they are all excellent. Always friendly, smiling and putting on shows. Great group of guys and a always go the extra mile for clients. See you guys soon.

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Thank A TripAdvisor Member
Visalia, United States
Reviewed 1 September 2015

The room was quiet and comfortable with the space I needed for business. The Pool is open late and workout area is clean and available. There were plenty of food options nearby along with a Starbucks and grocery store in the same shopping area.

Review collected in partnership with Embassy Suites Hotels
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1Thank Patrick C
Santa Clarita, California
Reviewed 1 September 2015

The hotel is very close to the freeway. It feels like you are sleeping in your car. The mattress is very uncomfortable. The bathroom shower needs a lot of work. The shower water is dripping and all the tiles need to be replace. The tiles repair are terrible. It was done by amateur. It feels like a run down hotel...

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Thank lekhoi_2000
Kevin P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear lekhoi_2000; Thank you for taking time to review our property and for selecting our hotel for your recent stay. We strive to make your experience the best possible and we apologize that we failed to meet your expectations. Guest feedback is incredibly important to us and we are taking your comments into consideration. We hope you will give us...

Cardiff, United Kingdom
Reviewed 30 August 2015 via mobile

Nice place, the wifi was awful but I was happy with the rest of the stay. Good computer room, breakfast was nice. Rooms turned over very promptly each morning. If in the area I would definitely book here again. :-) All in all - just sort out that wifi!!!

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Thank James D
Goleta, California
Reviewed 29 August 2015

I sometimes stay along U.S. 101 between San Jose and Santa Barbara because I make the journey so often. If it is a late departure from San Jose, I typically stay between Paso Robles and Pismo Beach. As a top tier member of Hilton and Intercontinental Hotel chains, I prefer those hotels. We have had meetings and stayed at the...

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1Thank TomSulp
Kevin P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear TomSulp; Thank you for your return visit to our hotel; your patronage is much appreciated. We look forward to the start of our renovation project later this year but stay fully committed to providing the best overall guest experience possible. We certainly hope to see you again soon the next time your travels bring you to San Luis Obispo....

Las Vegas, Nevada
Reviewed 28 August 2015

OK - first of all, I was happy to see that this place will be renovated because it is really in need of it. It is not as nice as a typical Embassy Suites. I was really looking forward to staying here and was a bit disappointed in this property. First of all - the person working the front desk...

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Helpful?
Thank ADavis64
Kevin P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear ADavis64; Your comments are well received and we appreciate you taking the time to review our hotel. Our sincere apologies for your check-in experience; this is not at all indicative of the service we pride ourselves in. Renovation designs are very exciting for our property and we look forward to your return visit. Warm Regards!

San Jose, United States
Reviewed 27 August 2015

We went on a family vacation and were eager to arrive at our hotel after being at the beach. When we arrived at the hotel the front desk person was not friendly at all, but figured his shift was almost over so dismissed his rudeness. THEN we arrived in our room… The hotel had a musky stench, the furniture was...

Review collected in partnership with Embassy Suites Hotels
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1Thank Maria A
Kevin P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Maria A; Thank you for your comments with regard to your recent stay. We are truly sorry that you had a less than pleasant experience. We work with our team members daily on the importance of complete guest satisfaction and to always "Make it Right." Your comments have been shared with our team in the spirit of continuous improvement....

Phoenix, United States
Reviewed 26 August 2015

Lovely hotel, nice staff, great jazz in the lobby during the free cocktail hour(s), free breakfast with made-to-order omelettes, what else do you need? Oh, a comfortable bed! Embassy had it all, which is why we stay in them when we can.

Review collected in partnership with Embassy Suites Hotels
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Thank David N
Sacramento, California
Reviewed 26 August 2015

This is a small Embassy Suites set inside a strip mall. I had a hard time finding it. I passed by it a few times because I was looking for a hotel not a four story building. The staff was friendly but the hotel was noisy. It seemed like the only decent hotel in town. I would stay here again...

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Thank Shwna17
Kevin P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Shwna 17: Thank you for choosing Embassy Suites San Luis Obispo for your recent stay. Very sorry that you initially had difficulty finding our hotel though it sounds that you had a good overall stay. And thank you for you kind words regarding our staff. Warm Regards

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near SLO Wine country and gorgeous beaches, this hotel is perfect for your San Luis Obispo vacation! All guests receive complimentary breakfast and cocktails & snacks at the nightly evening reception and spacious, two-room suites. The hotel offers a shuttle to the famous SLO Farmer's market for $4 round-trip every Thursday night. The on-site restaurant, Greenhouse Grill and Cafe, offers delicious Californian cuisine. Enjoy an indoor pool, 24-hour business center, 24-hour fitness center and high speed Internet access (charge included). Embassy Suites San Luis Obispo is 100% non-smoking and a $300 fee will be added when smoking in a non-smoking room or suite. This hotel also has a late check-out policy of a half day rate up until 4PM. After 4PM, the late check-out policy becomes a full day rate. ... more   less 

Additional Information about Embassy Suites by Hilton San Luis Obispo

Address: 333 Madonna Rd, San Luis Obispo, CA 93405-6506
Region: United States > California > San Luis Obispo County > San Luis Obispo
Price Range: $162 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton San Luis Obispo 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Embassy Suites San Luis Obispo Hotel San Luis Obispo
San Luis Obispo Embassy Suites
Hotel Style:
#1 Green Hotel in San Luis Obispo
#6 Business Hotel in San Luis Obispo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Luis Obispo staff and other travellers.
5 questions
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Questions? Get answers from Embassy Suites by Hilton San Luis Obispo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the 101”
 of 5 bubbles redzins, 21 Jan 2017 | Read review
“Ask for a room off the first floor - away from the freeway”
 of 5 bubbles suecT9161AK, 5 Jan 2017 | Read review
“Higher floors will be quieter.”
 of 5 bubbles GaryKarr, 3 Jan 2017 | Read review
“Try to not pick the eastern side...close to the freeway. Western side first choice, followed by southern, then northern.”
 of 5 bubbles Z4952RWbruces, 25 Nov 2016 | Read review
“Reserve a room on an upper floor off the atrium to ensure a quiet night's rest.”
 of 5 bubbles LovetoWalk51, 9 Nov 2016 | Read review
5 of 5