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Embassy Suites by Hilton San Luis Obispo

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Embassy Suites by Hilton San Luis Obispo
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1,136 Reviews from our TripAdvisor Community

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Showing 1,073: English reviews
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El Dorado Hills, United States
Reviewed 4 days ago NEW

We had a leaking shower. The toilet got clogged. Housekeeping didn't show up to clean 2 days. After 5 calls and 8:30 pm a manager and rude housekeeper came to clean one of the days. We won't be returning.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Josh K
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Josh K - I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. Again, on behalf of...

Monroeville, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 14 January 2017

Let me first tell you that words will not do this hotel justice, one of the best hotel experiences I have had. The service from every employee we interacted with was excellent. They could train others in making the guest feel welcome and valued. Management here definitely hires the right people. Brook at the front desk treated us warmly and...

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Helpful?
1Thank bls112002
About Hotel's Favourite Review
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear bls112002 - Thank you for your review of your stay with us. We are so happy to hear you had a great stay with us and we will share your comments with our team. We appreciate your business and we look forward to serving you again soon. Kindest regards, Tom Pugh

Linkoping, Sweden
Reviewed 1 week ago NEWvia mobile

Quite big and anonymous hotel, totally without charm. The hotel is located in the middle of a big parking lot which makes it hard to love. They are at the same time renovating the building, which of course makes it worse. The hotel pool is in line with the rest of the facility, i.e. it is not charming. There is...

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Helpful?
Thank Joakim B
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Joakim B - Thank you for your review. We are happy to hear you like our renovated guestrooms. We apologize for the inconvenience caused by the renovation of our public areas, but we look forward to completion. We appreciate your staying with us and hope to serve you again soon. Kindest regards, Tom Pugh

Airmyn, Goole, United Kingdom
Reviewed 1 week ago via mobile

The hotel was adequate and we ended up just using it as a stop over on our way to LA. The hotel was situated on a shopping park and had a few restaurants within walking distance, but the town itself was to far away. The rooms were comfortable and clean and had a separate sitting area. The hotel offered complimentary...

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Helpful?
Thank Rachel A
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Rachel A - Thank you for your review. We are happy to hear you enjoyed our two room suites , our complimentary cooked to order breakfast and our complimentary evening reception. We appreciate your staying with us and hope to serve you again. Kindest regards, Tom Pugh

Lausanne
Reviewed 1 week ago

Booked without reading reviews, assumed it would be a typical Embassy Suites. It's awful. Out dated, dirty, uncaring staff. Breakfast, Embassy Suites claim to fame, was practically in-edible. Would never stay here again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank chezdonnell
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear chezdonnell - Thank you for the feedback on your stay with us. I would like to apologize for our staff failing to meet all of your expectations. We use such valuable feedback from customers such as you to help us improve the hotel. I hope you will give us another try in the future; we would love the opportunity...

Denver, Colorado
Reviewed 1 week ago

This is a fairly consistent Embassy Suites with a similar room design and product offering. The location is essentially part of a shopping mall that has a number of closed stores. In addition, the hotel was undergoing renovations during my stay which closed the main entrance and lobby. I am guessing that once this is complete, the place will have...

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Helpful?
Thank IssyWA73
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear IssyWA73 - We appreciate your review of your recent stay. As you noted, we are in the middle of our public area renovation and apologize for any inconvenience it may have caused you. Thank you for your business and we hope to serve you again soon. Kindest regards, Tom Pugh

Sacramento, California
Reviewed 1 week ago

We came for 1 night at the SLO Embassy. The suites were spacious and clean. We were on the 3rd floor. It was relatively quiet. The breakfast was great. We did not get to enjoy the evening reception. The only things I could say that is not positive is I wish the wi-fi was free.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Nho L
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear Nho L - Thank you for your review of your recent stay with us. We are happy to hear you enjoyed our two room suites and complimentary cooked to order breakfast. Hopefully you can return soon and enjoy the complimentary evening reception. We appreciate your business. Kindest regards, Tom Pugh

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

Stayed here for a week due to work. Room was comfortable and convenient for long stay with a mini fridge and microwave. Being able to go down and have breakfast before heading to the office was great! Workout room has everything you need, including headphones which I forgot. Never was able to partake in the evening happy hour as I...

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Helpful?
Thank A TripAdvisor Member
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Thank you for your review of your stay with us. We are pleased to hear you enjoyed your stay with us while working and appreciate your comments on the piano playing. We look forward to serving you again. Kindest regards, Tom Pugh

Surprise, Arizona
Reviewed 2 weeks ago via mobile

Many members of our family stayed here for Christmas this year. The rooms are spacious, beds soft, and the staff freindly. The breakfast is fantastic. Not only is the buffet large but the short order cooks whip up some great omelets. On the weekend there was even a small farmers market in the parking lot. The hotel is within walking...

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Helpful?
Thank CDPorche
the Coast
Reviewed 2 weeks ago via mobile

The suites accomodates four adults and one baby. I like their living room sofa and bathroom amenities. We were also glad that they have a mini kitchen. Breakfast is more than what I expected. They have an omellete station with fresh eggs supplied from Cal Poly farms. They have beverage machines for coffee, sodas, juices and water. Breakfast spread is...

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Helpful?
Thank DUDETTE33
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this review

Dear DUDETTE33 - We appreciate your review. We are very pleased that you and your family enjoyed your stay with us and our complimentary cooked to order breakfast. Thank you for your business and we look forward to serving you again soon. Kindest regards, Tom Pugh

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near SLO Wine country and gorgeous beaches, this hotel is perfect for your San Luis Obispo vacation! All guests receive complimentary breakfast and cocktails & snacks at the nightly evening reception and spacious, two-room suites. The hotel offers a shuttle to the famous SLO Farmer's market for $4 round-trip every Thursday night. The on-site restaurant, Greenhouse Grill and Cafe, offers delicious Californian cuisine. Enjoy an indoor pool, 24-hour business center, 24-hour fitness center and high speed Internet access (charge included). Embassy Suites San Luis Obispo is 100% non-smoking and a $300 fee will be added when smoking in a non-smoking room or suite. This hotel also has a late check-out policy of a half day rate up until 4PM. After 4PM, the late check-out policy becomes a full day rate. ... more   less 

Additional Information about Embassy Suites by Hilton San Luis Obispo

Address: 333 Madonna Rd, San Luis Obispo, CA 93405-6506
Region: United States > California > San Luis Obispo County > San Luis Obispo
Price Range: $186 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton San Luis Obispo 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Embassy Suites San Luis Obispo Hotel San Luis Obispo
San Luis Obispo Embassy Suites
Hotel Style:
#1 Green Hotel in San Luis Obispo
#6 Business Hotel in San Luis Obispo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Luis Obispo staff and other travellers.
5 questions
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Questions? Get answers from Embassy Suites by Hilton San Luis Obispo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the 101”
redzins, 21 Jan 2017 | Read review
“Ask for a room off the first floor - away from the freeway”
suecT9161AK, 5 Jan 2017 | Read review
“Higher floors will be quieter.”
GaryKarr, 3 Jan 2017 | Read review
“Try to not pick the eastern side...close to the freeway. Western side first choice, followed by southern, then northern.”
Z4952RWbruces, 25 Nov 2016 | Read review
“Reserve a room on an upper floor off the atrium to ensure a quiet night's rest.”
LovetoWalk51, 9 Nov 2016 | Read review
5 of 5