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05/02/2018 06/02/2018
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    Best Western Capistrano Inn

    27174 Ortega Hwy, San Juan Capistrano, CA 92675-2702
    +1 855-629-8709
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    05/02/2018 06/02/2018
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    USD 121*
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    Traveller (31)
    Room & Suite (12)
    Dining (4)
    Overview
    • Excellent32%
    • Very good37%
    • Average17%
    • Poor7%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Capistrano Inn
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    Rooms
    5 Feb.6 Feb.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (381)
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    1 - 5 of 368 reviews

    A TripAdvisor Member
    Reno, Nevada
    8
    Reviewed 1 week ago via mobile

    Customer service from the gate was great, accommodations, price, clean rooms and a nice continental breakfast. Must say, I don't stay at Best Western often, however, this is one of the nicest Best Western I have experienced! 😀

    Thank A TripAdvisor Member
    Hotel's Favourite
    Reviewed 20 November 2017

    This property has easy freeway access. It is clean and has attractive grounds. The staff was friendly and helpful. They told us about attractions nearby and gave us maps, etc. The hotel provides a shuttle that took us right downtown although this is walkable for...More

    1  Thank bbmarshall
    Response from Robert G, General Manager at Best Western Capistrano InnResponded 20 November 2017

    We appreciate you taking the time to share your experience from your recent stay with us. We are so happy you had an opportunity to explore historical San Juan Capistrano! We will always share feedback with staff and management as it provides us great improvement...More

    Reviewed 1 week ago

    Unable to shower do to clogged drain and back flow debris .... complained did 3 days have not received a phone call from the manger or the general manger ... being ignored .... left several messages staff is telling us they left for the day...More

    Review collected in partnership with Best Western
    Thank W5899MBpatriciag
    Response from Robert G, General Manager at Best Western Capistrano InnResponded 1 week ago

    We appreciate your business and thank you for your time reviewing your stay. We apologize again for your inconvenience. Once we received your call we offered to bring you keys to an adjacent room and or to send a maintenance technician up to resolve the...More

    Reviewed 3 weeks ago

    Great location great value. Wonderful staff. Clean facility. Breakfast adequate . Sheets towels excellent. Beds were very comfortable Great nights sleep. Quiet room....staff very accommodating. Casey, his brother and Amber were amazingly attentive.

    Review collected in partnership with Best Western
    Thank Pookeygirl
    Reviewed 4 weeks ago

    Great value hotel. Located close to freeway, beaches, San Juan Capistrano. They provide a shuttle up to three or so miles from property. You can walk into town. Nice breakfast. Best to request quiet location. Staff was helpful. Room was clean.

    Review collected in partnership with Best Western
    Thank laketbird
    About
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Self-Serve Laundry
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Spa
    • Outdoor pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    Details
    • Price range
    • USD 118 - USD 179 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 108
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Travelocity, Orbitz, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Best Western Capistrano Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Orange County >
    • San Juan Capistrano
    • Also Known As
    • Best Western Capistrano Hotel San Juan Capistrano ,
    • Best Western San Juan Capistrano ,
    • San Juan Capistrano Best Western
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    Traveller (31)
    Room & Suite (12)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (14)
    Bathroom (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Angie H
    6 April 2017|
    AnswerShow all 2 answers
    Response from mwandot | Reviewed this property |
    Approximately 60 miles. Take into consideration the traffic. Time of day as well as day of the week can definitely effect your drive time. Check out the train either Amtrack or MetroLink.
    0
    Votes
    marjoriegosselin
    17 June 2016|
    AnswerShow all 5 answers
    Response from Robert G | Property representative |
    Thank you for your interest in the Best Western Capistrano Inn. Unfortunately the property does not have rooms with kitchenettes.
    0
    Votes
    edmusic
    29 January 2016|
    AnswerShow all 3 answers
    Response from Robert G | Property representative |
    The Best Western Capistrano Inn offers a complementary shuttle service for all hotel guest between the hours of 9am-9pm (Fri & Sat) and 9am-6pm (Sun-Thurs). *Shuttle travels within a 3 mile radius of hotel.
    0
    Votes
    Room Tips
    "King Deluxe Room 405A was nice."
    Read review
    "Stay on a top floor if you can"
    Read review
    "Ground floor rooms are very convenient."
    Read review
    "If you have a room on the ground floor, it's very convenient."
    Read review
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