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Residence Inn Dana Point San Juan Capistrano

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149 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Dana Point San Juan Capistrano
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Showing 148: English reviews
Alphen aan den Rijn, The Netherlands
Reviewed 16 August 2016 via mobile

We closed our week off in The Residence Inn at Dana Point. A relative new hotel with larger rooms. Good service and good quality hotel. Only downside is the very busy road next to the hotel. Rooms at front/road side of the hotel are relatively noisy. Good hotel for extended stay purposes.

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Helpful?
Thank Igor V
Grace M, General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Thank you for a great feedback! Happy summer! We are so looking forward to host any of your future visits in the beautiful South Orange County! Cheers!!! Grace M.

Virginia Beach, Virginia
Reviewed 11 August 2016

This hotel is clean and roomy. The staff are friendly and attentive. However, nothing can overcome the trains that run next to the property. The first trains came through sat 5:13 AM one day and 5:48 AM the next day. They sound their horns when approaching the hotel, and even the heaviest sleepers will be awakened. An incredibly poor choice...

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1Thank slker
De'Andre G, Assistant General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Thank you for taking the time to share your experience during your recent stay with us. We appreciate your kind words in regards to the cleanliness and the attentive staff. As for the train disturbance, please accept our sincere apology. We are working on a long term solution to lessen the disturbance for our guest. Thank you again for your...

Reviewed 11 August 2016

We were booked for 2 nights.We were told that we were on the view side of the property, i.e. looking over the costco to see the sea and some palm trees. However the clerk failed to mention that the railroad runs right next to that side of the property. The trains started approx 5.45 am and the last toot I...

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Thank Shubbie a
Reviewed 26 July 2016 via mobile

This hotel has a great location and full hot breakfast. This property is pet friendly and easy access off I-5. I love that it has a full kitchen with an Albertsons down the street. The Pacific Ocean is only a few minute drive away. The staff is friendly and the king bed very comfortable. The kids loved the pool, nightly...

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Helpful?
Thank Candace M
San Francisco, California
Reviewed 25 July 2016

My husand, dogs and kids have been on a 21 day journey driving from the Philly area down the eastern seaboard across the Gulf Coast region. OUr last leg was a long drive from Tucson across the 119 degree desert. We finally landed at our destination on July 22 so I can tell you I have stayed at a lot...

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Helpful?
1Thank beachlover987654
De'Andre G, Assistant General Manager at Residence Inn Dana Point San Juan Capistrano, responded to this review

Thank you for sharing your recent experience in regards to your stay with us. Please accept our sincerest apology for the many missed opportunities to better serve you during your stay. Rest assured that we take feedback such as this extremely serious and we will be sharing it with the entire staff to better our service. Please feel free to...

Frisco, Texas
Reviewed 21 July 2016

When I first got off of the exit for this hotel, I was a little hesitant, old part of town and didn't look like much in the area. Wasn't sure I was gonna stay there? Checked into hotel, front desk and lobby was very nice, employees very friendly! My room could not have been nicer or cleaner! Full kitchen, comfy...

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Thank Madeline55870
Florida
Reviewed 7 July 2016

This was a great hotel close to many areas of Dana Point and San Juan Capistrano. We were in town for 5 nights for a family reunion, and this hotel was easy to get in and out of for both DP and SJC. The only negative we experienced was getting in late to find the main parking lot full so...

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Thank acatlover13
Reviewed 13 June 2016

My associates and I recently attended a business luncheon meeting here and had an opportunity to tour the property. The grounds are beautifully landscaped and have an ocean view. The outdoor amenities which include a fire pit, pool/spa, and sport court make for an excellent experience for the entire family. The rooms were quite spacious, included everything you could possibly...

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Thank Jason C
Camarillo, California
Reviewed 9 June 2016

I stay in Residence Inns often, and this one was fine. The rooms were very clean and the bedrooms were spacious. The living room/kitchen was fine, but not quite as "homey" as most of the "R I" hotels I have stayed in. This would be an excellent hotel for someone in the area on business. The location is very convenient...

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Thank Mar51
Huntington Beach, California
Reviewed 25 May 2016

What a well managed and cared for hotel! Everything was clean and consistent. Ease of check in was amazing and they will accommodate you early if at all possible. Katora greeted us warmly and professionally and made sure we had everything we need. It even comes with a hearty complimentary breakfast. I highly recommend this hotel for your long or...

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Helpful?
Thank 1sassyflygirl

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
At the Residence Inn San Juan Capistrano Hotel near Dana Point, we combine all of the comforts of home along with modern amenities and a passion for service that makes every guest feel welcome. This San Juan Capistrano hotel offers 130 spacious suites with separate areas for sleeping, relaxing and cooking - full kitchens with granite countertops and convenient kitchen appliances. In addition, take advantage of complimentary grocery delivery, a free daily hot breakfast buffet, and free Wi-Fi throughout. Join us at The Residence Inn Mix™, a fun and relaxing way to unwind, socialize and connect. Three nights a week our hotel features a different opportunity to socialize in our lobby or outdoor space. Located off I-5, our hotel in San Juan Capistrano provides easy access to Dana Point, Mission San Juan Capistrano, Camino Real Playhouse and The Coach House. With two meeting rooms and 1,535 square feet of event space, our hotel in San Juan Capistrano offers full meeting and event services with A/V technology. ... more   less 

Additional Information about Residence Inn Dana Point San Juan Capistrano

Address: 33711 Camino Capistrano, San Juan Capistrano, CA 92675-4817 (Formerly Residence Inn San Juan Capistrano)
Region: United States > California > Orange County > San Juan Capistrano
Price Range: $201 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dana Point San Juan Capistrano 3*
Number of rooms: 130
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Dana Point San Juan Capistrano staff and other travellers.
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Questions? Get answers from Residence Inn Dana Point San Juan Capistrano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing west”
 of 5 bubbles Navigator2120, 10 Dec 2016 | Read review
“Ask which rooms block the train whistle noise.”
 of 5 bubbles marcc365, 17 Nov 2016 | Read review
“Rooms on the front face a busy street and a car dealer. On the back side you may have an ocean view.”
 of 5 bubbles donr702, 14 Nov 2016 | Read review
“Only one set of elevators; walk issues ask for a room near it. On West end, could hear the train- not where we felt it was too loud.”
 of 5 bubbles 1Gl0balTraveler, 13 Nov 2016 | Read review
“We were in 226, pool and water view, nice large room”
 of 5 bubbles lenk544, 9 Oct 2016 | Read review
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