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Wyndham Garden San Jose Silicon Valley

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Wyndham Garden San Jose Silicon Valley
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334 Reviews from our TripAdvisor Community

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Showing 306: English reviews
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Reviewed 1 week ago via mobile

After mistakenly visiting the Wyndham in Santa Clara and having rude crappy customer service I has some doubts. However, I was very surprised to get excellent service. Quick check-in, clean room, soft beds, they even had the hot tub open untill 11pm. Very impressed, I'd definitely stay again.

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Helpful?
Thank Jillian S
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for taking the time Jillian to give us your feedback. We aim to exceed guest expectations, and will look forward to having you with us again. Please don't hesitate to let us know if there is anything we can do to make sure your next stay is worthy of a 5 star review! Cheers,

Ventura, California
Reviewed 1 week ago

Made a reservation on the phone for 2 Queens. When we got there, they had a King and a pullout. My friend didn't want to sleep on the pullout so we asked for 2 rooms. We got the extra room for $87 and it too was a nice King. They seem to be inconsistent with their rates so be sure...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank 526stacib
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for your feedback. I am sorry to see that we didn't impress you with the level of service that we would like to be known for. We hope that we have another opportunity to earn that 5th star and to execute a glitch free stay for you. Warm regards,

Redding, California
Reviewed 2 weeks ago

This is an attractive motel with good ingress and egress from US 101 or I-85. Parking is adequate and there is a restaurant next door. PROs: It is ADA, the staff was friendly, check in was quick and efficient, clean and nice sized rooms. It was too cold to check out the pool. AQll rooms had free WiFi. CONS: no...

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Helpful?
Thank origsnoopy1
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for your positive review! I am glad to see that your interactions with the staff were a highlight of your stay. Please don't hesitate to let any of our staff members know how they can improve your next stay, as we are striving hard to impress our guests with friendly helpful service. Don't be a stranger!

Paris, France
Reviewed 2 weeks ago

OMG! My stay was amazing. Your property proved to be just what I needed for my business trip. Your General Manager made sure my accommodations were nothing less that TOP NOTCH! He was very friendly, well spoken, hospitable, knowledegable and extremely helpful. I will definitely recommend this property to our HR/Travel department who schedules many trips to the Silicon Valley...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank James S
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you for your 5 star review! We aim to please, and I am pleased to see that we exceeded your expectations on your recent stay. We look forward to your next visit and will keep the staff on their toes so that they stay top notch as well!

Willows, California
Reviewed 3 weeks ago

The new owners have done a fantastic job of improving the Wyndham Garden San Jose Silicon Valley. We were delayed a week due to flooding in our area and the front desk was very understanding and cancelled our reservation with no problems. We came the next weekend and were treated with the same cheerfulness! Great Job Wyndham!!

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank R863RJjiml
Sean H, General Manager at Wyndham Garden San Jose Silicon Valley, responded to this review

Thank you so much for your kind review and positive feedback. I am sorry to see that your travel plans were interrupted by the weather initially, but am pleased to hear that we were able to take care of the change without issue. We look forward to hosting our next visit to Silicon Valley! Cheers.

Fresno, California
Reviewed 3 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank csdorais
Cedar Rapids, Iowa, United States
Reviewed 4 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Douglas W
Manchester, United Kingdom
Reviewed 4 weeks ago

Stopped here on a road trip en route to Vegas. Rooms were clean and comfortable, pool area was nice although I didn't swim. Staff friendly, and the hotel was close enough to local shops and restaurants.

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Helpful?
Thank StuartL8
Seattle, Washington
Reviewed 5 weeks ago via mobile

But, it seems like you have to keep asking for towels. And facial tissue. On the second day we were there we returned to the hotel in the afternoon for a nap and found out the room has been cleaned but there was not a single clean towel left but the cleaning crew. And the on the 3rd night we...

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Thank llee33
Reviewed 17 February 2017

I showed up at 1 am after a late flight and was told that the hotel had overbooked and that there was no room even when I had a non-cancellable guaranteed reservation. They did not help find another room. The man at the desk said it was his manager's fault. He said his manager was not there when I requested...

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Helpful?
Thank Kenneth O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Four Points by Sheraton San Jose Silicon Valley is located in heart of San Jose, CA and within minutes to downtown San Jose and Silicon Valley's tech companies. Popular attractions nearby include the eccentric Winchester Mystery House, California's Great America amusement park, the new Levi Stadium home of the SF 49ers football team and renowned vineyards. At the end of a long day, relax in the inviting ambience of a spacious guest room or suite. Keep in touch with home and the office via free wireless High Speed Internet Access throughout our beautiful hotel Or relax in front and watch your favorite show on the 42' flat screen TV for your entertainment. Then to end the night sink into signature bed's plush mattress, covered in premium sheets and pillows. Our hotel has everything you need for a productive and relaxing stay. Stay on top of work in the business center. And make time for a good workout in our fully-equipped fitness center, or swim in the outdoor heated pool. Join us at our on-site Famous Summit Steak House for your Lunch or Dinner or wind down and enjoy a drink, a craft beer, a glass of wine, or a handcrafted cocktail at our Summit Bar and Grill, Watch a game on one of our 60'inch flat screen TV's. The Four Points by Sheraton San Jose Silicon Valley offers a range of versatile function space, ideal for intimate gatherings and large conferences. Our 6000 square feet of space includes five meeting rooms, most of which can be illuminated by natural light. We also offer 1200 square feet of banquet space in our restaurant, plus state-of-the-art audiovisual equipment, ranging from projectors and screens to sound systems. Our on-site planning professionals ensure that no detail will be overlooked for your San Jose business meeting or social event. ... more   less 

Additional Information about Wyndham Garden San Jose Silicon Valley

Address: 399 Silicon Valley Blvd, San Jose, CA 95138-1858 (Formerly Four Points by Sheraton San Jose - Silicon Valley)
Region: United States > California > San Jose
Price Range: $138 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden San Jose Silicon Valley 3.5*
Number of rooms: 207
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Also Known As:
Holiday Inn San Jose-Silicon Valley Hotel San Jose
San Jose Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden San Jose Silicon Valley staff and other travellers.
4 questions
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Thornton, Colorado
11 months ago
White Rock, Canada
over a year ago
Arroyo Grande, California, United States
over a year ago

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Questions? Get answers from Wyndham Garden San Jose Silicon Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the first floor seems noisy - maybe ask front desk for a quiet room”
 of 5 bubbles AZbizguy, 6 Dec 2016 | Read review
“Our room was perfect, it was quite and we had a good view, quite and clean environment the entire stay.”
 of 5 bubbles ChurchGirl425, 27 Oct 2016 | Read review
“Choice of room is that of personal preference. I was not bothered by any external noise.”
 of 5 bubbles 774maxh, 1 Oct 2016 | Read review
“Very clean and quiet. Great restaurant on property. If you don't mind driving about 15 miles to downtown, this is a good location.”
 of 5 bubbles 243edd, 1 Sep 2016 | Read review
“make another choice”
 of 5 bubbles CharleySays, 21 Aug 2016 | Read review
5 of 5