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Hilton San Jose

1,227 reviews
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Traveller (198)
Room & Suite (113)
Dining (25)
Overview
  • Excellent39%
  • Very good32%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
Paid Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Hilton San Jose
Special Offer: Double Points, Every Stay
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,227)Write a Review
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All reviewsconvention centerthe executive loungeparking garageroom servicebusiness tripattending a conferencedowntown areaeasy accesslight railtech museumthe room was niceenjoyed my staysap centersilicon valleyaffinityeventvalet
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11 - 15 of 1,175 reviews
Reviewed 5 weeks ago

Word of caution: I realized that although I am Hilton Honors member, the points do not apply because I booked through expedia (which offered cheaper option compared if I had booked through Hilton Honors. I chose Hilton from my expedia choices thinking that my stay...More

Thank Ron O
Response from Gary H, General Manager at Hilton San JoseResponded 4 weeks ago

Thank you for your recent review on Trip Advisor. While I understand your disappointment as a Hilton Honors member, this is a strict Hilton Corporate policy. Hilton Honors members who book through discounted 3rd party sites are not eligible for Honors perks during the stay....More

Reviewed 20 January 2018

Stayed here for a night with my husband and 2 kids. We wanted to have a little staycation so we can enjoy Christmas in the Park and the festivities. Check in was fast. Our room was nice and clean and we got a nice view....More

Thank CaliGirl738
Response from Gary H, General Manager at Hilton San JoseResponded 4 weeks ago

Thank you for your recent review on Trip Advisor. We are so pleased that you had a chance to visit Christmas in the Park this holiday season including your stay at the Hilton San Jose. I am so pleased that you enjoyed your accommodations and...More

Reviewed 19 January 2018

Just a block away from downtown which is great even if you’re traveling for business during the week (like me). The hotel itself is good, with pretty much anything you would expect and a free endless, professional staff.More

Review collected in partnership with Hilton Hotels & Resorts
Thank hristom2018
Response from Gary H, General Manager at Hilton San JoseResponded 19 January 2018

Thank you for your recent review on Trip Advisor. We are always so pleased to hear back from our valued guests about their stay with us. I am so glad that you enjoyed the convenience of our downtown location and found our staff members to...More

Reviewed 17 January 2018

This property felt decent, but the service quality diminishes when there's high volume/busy conventions. It felt almost understaffed. the executive lounge is closed on weekends, which is the first I've seen it happen. The rooms are pretty decent, slightly dated but the view is amazing...More

Review collected in partnership with Hilton Hotels & Resorts
Thank bradt264
Response from Gary H, General Manager at Hilton San JoseResponded 18 January 2018

Thank you for your recent review on Trip Advisor. We always appreciate feedback from our guests as this helps us to improve upon our service levels in the future. While we did significantly increase our staffing levels during this recent city-wide convention, there were definitely...More

Reviewed 16 January 2018

We stayed at the Hilton San Jose for a convention in the connected convention center. The location made it ideal, as we could easily walk to and from the convention center without going outside. The area that it is in is also great for foodies...More

Thank GrayKitten
Response from Gary H, General Manager at Hilton San JoseResponded 17 January 2018

Thank you for your recent review on Trip Advisor. We always appreciate hearing back from our valued customers about their stay with us. I was pleased that you enjoyed your stay and found our location to be convenient and your room clean and comfortable. I...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 175 - USD 500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 175 - USD 500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in San Jose
#14 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (198)
Room & Suite (113)
Dining (25)
Pool & Beach (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
penadi
7 September 2017|
Answer
Response from Andrea P | Reviewed this property |
It's a quick car ride. Less than 10 minutes without traffic. But certainly not within walking distance (at least for me).
0
Votes
penadi
7 September 2017|
Answer
Response from M3093RWvictorv | Reviewed this property |
7min taxi ride, approximately 2 mile walk
0
Votes
yudithby
29 April 2017|
AnswerShow all 2 answers
Response from Gary H | Property representative |
Thank you for your inquiry an we look forward to your stay with us. We are happy to accept packages that you send to the hotel. Please make sure they have your name on them and your date of arrival. We do charge a small... More
0
Votes
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123
Room Tips
"facing east, high floor"
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"Don't pay extra for a CV room, request a higher floor with your res and still get a great view on west..."
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"Check first about mileage points before booking"
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"High Floor facing highway is nice view, but airplanes fly overhead till 11PM. Other side views another hotel..."
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