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Hilton San Jose

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Hilton San Jose
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1,020 Reviews from our TripAdvisor Community

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Showing 976: English reviews
Cape Town, South Africa
Level Contributor
3 reviews
Reviewed 2 days ago NEW

The rooms were neatly serviced, the breakfast was very good. Enjoyed the Fruity Welcome water at reception. Reception was super helpful even though hotel was very busy last weekend from 24 November to 27 November, highly recommended

Helpful?
Thank dawncO3406BS
Riverside, California
1 review
Reviewed 4 days ago NEW

The bed is clean, soft and comfortable, room is large & everything works as expected. Got a $5 voucher for declining room service per night, which is good for us and for the environment. Hotel staff was helpful.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank mrachaelw
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we share your comments with our entire team. I was so pleased to hear that you had a nice stay and slept well in that comfortable Hilton bed. Thank you for your business and we look forward to welcoming you back. Gary Hageman... More 

Anaheim, California
1 review
Reviewed 5 days ago NEW

The manager C is one of the most accommodating hotel staff I have interacted with. Every need that my wife and I had was taken care of graciously. From my wife forgetting her earplugs and shower shoes to providing extra discount parking for a friend of ours and extending our stay for an extra day at the same discounted package... More 

Helpful?
Thank tomdvo
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you or your recent review on Trip Advisor. We appreciate you taking the time to let us and others know about your stay with us. We truly value your patronage and your feedback is critical to our continued success. I was so pleased to hear that you had a great stay and that you received excellent service from our... More 

Manhattan Beach, United States
1 review
Reviewed 1 week ago

Hilton San Jose is a beautiful hotel, well maintained and the staff is very friendly and welcoming! My husband and I were celebrating the final day of our honeymoon and the front desk sent up a congratulations card and gift to our room. The Hilton staff never disappoint and always deliver on their promise!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank B5567EZrachelr
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate you staying with us for your special occasion and congratulations on your marriage. I am so pleased that our staff took great care of you and made sure that your special evening was celebrated in style. Thank you for your kind remarks. We appreciate your business and look... More 

San Diego, California
1 review
Reviewed 1 week ago

The Hotel is nice and a typical Hilton. What I liked was there was a light rail station adjacent to the hotel that took me straight to Levi Stadium in Santa Clara. The light rail can also be used for a trip near the airport with a free shuttle if you are not into other more convienient manners of getting... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank mtimbone
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate you taking the time to let us and others know about your stay with us. I am pleased that you enjoyed your visit and found our location with Light Rail accessibility right outside our door to be very convenient. Thank you for your business and we look forward... More 

Los Angeles, California
2 reviews
Reviewed 1 week ago

Accommodating and hospitable. Stay was good with above par beds. Room service was on time and thorough. Wifi was a bit laggy at times which is common for mist resort type hotels. But the overall experience was good. Will stay again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank rondsjlac
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We truly appreciate your feedback and your kind remarks about our hotel and service staff. I apologize for the slow Internet but pleased to report that we have just increased our bandwidth for improved connectivity and speed. Thank you for your business and we look forward to welcoming you back. Gary... More 

Fairfax Station, Virginia
1 review
Reviewed 1 week ago

I recently stayed at the Hilton San Jose because I was attending an event at the adjoining convention center. I have never seen such a disgusting bathroom. When I arrived, there were long hairs draped over the edge of the bathtub. It was only later that I noticed the yellow stains on the wall near the baseboard, as if someone... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Minette E N
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate hearing back from our customers about their stay with us. I sincerely apologize for the housekeeping oversights that you brought to our attention when you checked out. Upon your departure and notification to our front desk staff, I immediately sent a follow-up email to insure your satisfaction with our... More 

League City, Texas
1 review
Reviewed 2 weeks ago

C Dela Cruz did a great job taking care of our needs. Room was very comfortable and breakfast was delicious. It was a covenant location to the SAP Center, easy walking distance. The next time in San Jose we will stay here.

Helpful?
Thank westg156
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It was a pleasure to welcome so many attendees for the Tony Robbins conference. I am so glad that you enjoyed your stay and that C did a great job taking care of your needs. He is a true hospitality professional. Thank you for your business and we look forward to... More 

Woodbury, Minnesota
2 reviews
Reviewed 2 weeks ago

Thanks You!!! I highly recommend it to everybody!!! I travel a lot and Hilton is my preferred hotel! If you are good not to the "Shark" tank stay here because you can walk over and it's an easily walk back!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank T3791ANchristopherh
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. It is always a pleasure to hear back from our valued customers about their stay. We were very happy to welcome so many attendees with the Tony Robbins conference. I am so pleased that you enjoyed your stay and found our location to be ideal. Thank you for your business and... More 

Las Vegas, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

This was a really bad hotel. The staff was terrible, slow, non-responsive, had to check everything with someone else. As bad of a staff as I have seen in a long time. Room was not very clean and was noisy.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kevin S
Gary H, General Manager at Hilton San Jose, responded to this review

Thank you for your recent review on Trip Advisor. Your feedback is very important to us. Please accept my sincere apologies for a less than favorable stay. As you can see from many of our customer reviews this is certainly not typical of the service we provide. You are welcome to reach out to me prior to a future stay... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more   less 

Additional Information about Hilton San Jose

Address: 300 Almaden Boulevard, San Jose, CA 95110
Region: United States > California > San Jose
Price Range: $189 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton San Jose 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton
Hotel Style:
#13 Family Hotel in San Jose
#14 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Jose staff and other travellers.
6 questions
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Newark, New Jersey
3 months ago
over a year ago

See all questions (6)

Questions? Get answers from Hilton San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 12th floor, you could go higher”
 of 5 bubbles dawncO3406BS, 1 Dec 2016 | Read review
“Upper floors have a great view of downtown San Jose”
 of 5 bubbles Springfield03, 23 Oct 2016 | Read review
“Corner suites are definitely roomier, although beware of the pool at night!”
 of 5 bubbles T6864ASvanessaf, 12 Oct 2016 | Read review
“corner room”
 of 5 bubbles Pugwash1968, 6 Oct 2016 | Read review
“higher floors facing south to get the best view of the Mountains”
 of 5 bubbles jqgoode, 9 Aug 2016 | Read review
5 of 5
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