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Fairmont San Jose

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Fairmont San Jose
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2,050 Reviews from our TripAdvisor Community

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Showing 1,969: English reviews
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Noida, India
Reviewed 3 days ago NEW

Went in Feb 2017 as part of our corporate event and stayed in this for 4-5 days. It was pleasant. Peaceful, silent, nice view, big rooms and clean ones. Its location is also very nice and close to lot of food and market options. Its one of the best in area and oldest in San Jose. great one.

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Helpful?
Thank ukgaurav
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear ukgaurav, Thank you for choosing Fairmont San Jose and for taking the time to share your experience. We are absolutely thrilled to read your feedback that you enjoyed all aspects of your stay. We very much look forward to welcoming you back again. Warmest Regards, Marketing & PR Manager

Colorado Springs, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The Fairmont is one of my favorite places to stay and the San Jose Fairmont offers wonderful amenities, service, and staff. The rooms are spacious, quiet and comfortable and offer a nice tea/coffee suite with separate hot water boiler and Keurig coffee maker. The robes are an added luxury not found except in the finest hotels. There are numerous restaurants...

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Helpful?
Thank Opief16
About Hotel's Favourite Review
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Opief16, Thank you so very kindly for your review. We appreciate your feedback and are thrilled that you enjoyed extraordinary service and amenities during your stay. It will be our delight to welcome you back again for another stay soon.

Burlingame
Reviewed 4 days ago NEW

We had a wonderful visit! Royal Service made sure everything was perfect with an upgraded room (the Mount Hamilton room), very nice and a lovely view of the hills. Room service was terrific, and the dessert "Flight of Tweets" was amazingly delicious. Sunday Brunch in the Fountain restaurant was very good and the staff was great with a baby and...

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Helpful?
Thank Anglophile13
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Anglophile13, Thank you so very much for sharing your kind review. We are thrilled to have the opportunity to welcome you back again in the future and delighted you enjoyed every aspect of your stay. Thank you for choosing Fairmont San Jose. Warmest Regards, Marketing & PR Manager

Seattle, Washington
Reviewed 5 days ago NEW

This is a lovely hotel, extremely comfortable rooms, well appointed bathrooms, robes (not slippers, mind you) and an interesting signature choice 'rose #5?' soap line ~ it's not for everyone, however the shampoo/cond. were quite good. The rooms fail with not offering small refrigerators, but do align with the old school in-room mini-bar purchases. Just be sure you're ready to...

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Helpful?
Thank IMJetlagged
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear IMJetlagged, Thank you for sharing your review. We are thrilled your room was to your liking and that you enjoyed your stay overall. We do however, apologize for the concerns regarding the front desk and volume of the music in the Lobby Lounge. We appreciate all guest feedback and will be sure to share this with our team so...

Kampala
Reviewed 5 days ago NEW

Being history buff I was excited to learn that the initial discussions that eventually led to the founding of the United Nations were held at the Fairmont Hotel, I like such little details. Otherwise this is a great business hotel with spacious rooms. Wifi was great in the room, and free after signing up to the Loyalty Program. The Wifi...

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Helpful?
Thank AfricaRising
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear AfricaRising, Thank you for choosing to stay with us at Fairmont San Jose. We are absolutely delighted that we had the opportunity to share our sister hotel’s history with you. We are also pleased you were informed of our Loyalty Program and that you found the room appointments to be so wonderful. We look forward to welcoming you back...

Colorado Springs, Colorado
Reviewed 1 week ago via mobile

I recently stayed at this hotel for business for three nights. The hotel itself was nice and clean. The room was large and comfortable. Not much to complain about regarding comfort for the stay. However, the front staff was horrible and the reservation, check-in, and check-out process was a nightmare. My company paid for my room with the reservation but...

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Helpful?
Thank Clashfactor
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Clashfactor, Thank you for your post. While we are pleased your room accommodations were comfortable, we are sorry for the complications you experienced during your booking, arrival and departure. We do apologize for the inconvenience you experienced with your billing transaction and will be sure to share this with our team in order to understand the origin of this...

California
Reviewed 1 week ago via mobile

Nice view from the 18th floor and the holiday village was just out front in Quadelupe Park. Ice skating for those that dare, we chose dinner, drinks and watching. A nice, fun, relaxing evening and the bar hotel was a good time.

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Helpful?
Thank Randy1990Frankie
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Randy, Thank you for taking the time to share your review and recommendation. We are delighted you enjoyed the lobby lounge and such wonderful views of the city during Christmas. We do hope to have the pleasure of welcoming you back again. Warmest Regards, Marketing & PR Manager

Baar, Switzerland
Reviewed 1 week ago

I had a three night stay for business. The positives are good central location, spacious rooms and nice fitness facility. Negatives are expensive valet and WiFi. Also I was not impressed by the service, one day they forgot to make the room, the way from the tap was not clean and when I arrived the main light did not function....

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Helpful?
Thank Fredrik H
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Fredrik, Thank you for sharing your review. Certainly we are pleased that you found the location, rooms, and fitness facility to be of exceptional quality, but apologize for the disappointments you noted. Please rest assured we will share this with our team so we may remedy any areas in need of improvement. We hope to have the pleasure of...

London, United Kingdom
Reviewed 1 week ago

I had the pleasure of staying at the Fairmont San Jose recently whilst attending a conference for work. The hotel is a large imposing building, situated close to airport, convention centre, and our headquarters, so perfect location all around! The room was well presented and spacious, with a sperate walk-in wardrobe, large bathroom with separate shower and bath. There was...

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Helpful?
Thank smurf4568
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear smurf4568, Thank you for choosing to stay with us at Fairmont San Jose. We are elated to read of how thoroughly you enjoyed your stay, from convenience of location to your guestroom appointments. We certainly hope to have the privilege of welcoming you back again. Warmest Regards, Marketing & PR Manager

Los Angeles, California
Reviewed 1 week ago

Most people go directly to San Francisco, but sometimes, San Jose is a must. The Fairmont San Jose service lives up to the expectation you have for other Fairmont hotels. the entry and lobby are beautiful. The staff is very courteous. The rooms, sadly, are very dated and in need of a massive update. Still, rooms are clean and spacious....

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Helpful?
Thank c p
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear C P, Thank you for your post. Although we are pleased you enjoyed friendly service and the hotel's atmosphere, we do apologize for the inconvenience you experienced with communication during check in. We will be sure to share this with our team so we may provide smoother service and improve upon your future visits. Warmest Regards, Marketing & PR...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Refined elegance and sophistication flow into each of the 808 well-appointed non-smoking deluxe guest rooms and suites at The Fairmont San Jose. Located near Silicon Valley in Northern California, this 20-story two tower masterpiece caters to discerning and well-traveled business professionals who expect impeccable quality from their accommodations. Meeting and conference rooms in our San Jose hotel are equipped to handle functions from exquisite receptions to multimedia presentations. Pamper yourself in the luxurious Tova Day Spa where you can relieve the stresses of the 21st century or simply enjoy a quick mani-pedi. A short drive will take you to more than 60 wineries in the Santa Cruz Mountain Appellation, as well as the famous Monterey Peninsula golf courses. ... more   less 

Additional Information about Fairmont San Jose

Address: 170 South Market Street, San Jose, CA 95113
Region: United States > California > San Jose
Price Range: $265 - $684 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont San Jose 4.5*
Number of rooms: 808
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Fairmont Hotels, Priceline, Travelocity, Cheap Tickets and Jetsetter so you can book your Fairmont San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont San Jose Hotel San Jose
San Jose Fairmont
Hotel Style:
#1 Green Hotel in San Jose
#2 Family Hotel in San Jose
#3 Business Hotel in San Jose
#4 Luxury Hotel in San Jose
#5 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont San Jose staff and other travellers.
13 questions
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Questions? Get answers from Fairmont San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the new tower are nicer but quite a bit further away from the main building, you access them by crossing a pedestrian walkway”
 of 5 bubbles AfricaRising, 20 Feb 2017 | Read review
“Ask to stay in the "new" tower”
 of 5 bubbles KenFromOttawa, 11 Feb 2017 | Read review
“Rooms in both main tower and south tower are very nice but main tower is more convenient to hotel amenities.”
 of 5 bubbles Opief16, 29 Jan 2017 | Read review
“Renovations the south tower, very noisy.”
 of 5 bubbles theM0gwai, 28 Jan 2017 | Read review
“Perhaps the Tower rooms have been remodeled -- if so, that is where I would stay next time”
 of 5 bubbles OttoSchwartz, 5 Jan 2017 | Read review
5 of 5