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DoubleTree by Hilton San Jose

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Traveller (264)
Room & Suite (130)
Dining (21)
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Overview
  • Excellent28%
  • Very good33%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“double tree”(134 reviews)
“cookies”(204 reviews)
“sushi bar”(37 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton San Jose
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton San Jose
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (2,199)
There are newer reviews for DoubleTree by Hilton San Jose
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2,125 results
Traveller rating
605
662
468
246
144
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LanguageEnglish
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605
662
468
246
144
Show reviews that mention
All reviewsdouble treecookiessushi barclose to the airportexecutive floorper dayrooms are largesjc airportsprigconferencefreewayshuttleconveniencestarbuckseventproximity
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641 - 645 of 2,125 reviews
Reviewed 25 January 2016

Was here for a trade show and every aspect of the Hotel was above average. A bit pricey, but so far above average, it's worth it. Little things like expensive soap in the bath room let you know you're in an A ticket establishment. Parking...More

Thank Douglas D
Response from CookiePerArrival, Manager at DoubleTree by Hilton San JoseResponded 31 January 2016

Dear Douglas, Thank you for taking the time to share your review with us. We are happy to hear about your recent stay at our hotel and we look forward to welcoming you back very soon. Sincerely, Carrie McAllen Director of Business Development

Reviewed 25 January 2016

Wonderful staff, large rooms and very convenient to the airport. The service at this hotel is really first class.everyone we encountered was friendly and helpful, shuttle to and from the hotel. We would stay here again

Thank dassya722
Response from CookiePerArrival, Manager at DoubleTree by Hilton San JoseResponded 31 January 2016

Dear dassya722, Thanks for staying here at our hotel. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back. Sincerely, Carrie McAllen Director of Business Development

Reviewed 24 January 2016

I have stayed at this property quite a few times (and on the most recent stay got a free upgrade and fruit amenity for my 10th stay). Usually it is fine, although the rooms vary quite a bit in their condition. On this last stay,...More

Thank Iwalani W
Response from CookiePerArrival, Manager at DoubleTree by Hilton San JoseResponded 26 January 2016

Dear Iwalani, Thank you for taking the time to share your experiences on TripAdvisor regarding your recent stay with us. Please know that your feedback is taken seriously and we will use it to make future improvements. We are sorry you were charged for the...More

Reviewed 21 January 2016

This hotel is located close to where I work and they had a good price for the first week of the year. I took advantage to try out the hotel for a 3 night stay. I arrived around 5pm on Monday night and pulled up...More

Thank Robertsonland
Response from CookiePerArrival, Manager at DoubleTree by Hilton San JoseResponded 6 February 2016

Dear Robertsonland, Thank you for taking the time to share your feedback with us. We appreciate your candid review of our property and of your stay here with us. We are always in the process of making improvements in our property and we will use...More

Reviewed 19 January 2016

The hotel is very clean, pleasant and convenient. I used the conference center for 3 days and it was comfortable and conducive to our learning. I travel about 2-3 days a month and this was a very nice hotel. I look forward to my next...More

Review collected in partnership with DoubleTree by Hilton
Thank Bruce R
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 138 - USD 503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 138 - USD 503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
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Traveller (264)
Room & Suite (130)
Dining (21)
Pool & Beach (10)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Questions & Answers
Ask a question
SAN991B
1 September 2017|
AnswerShow all 3 answers
Response from LibertyTravelGirl | Reviewed this property |
As the others have said, there are some restaurants within walking distance, and downtown is a short drive. Parking is difficult in many places, so Uber and Lyft are probably the way to go.
2
Votes
103linda55
27 May 2017|
AnswerShow all 5 answers
Response from Joe K | Reviewed this property |
no shopping nearby. its across the airport and in a business area. however i considet it safe to walk. if you want to be near shops you w may waant to choose the hilton santa clara or the fairmont in San Jose
1
Vote
103linda55
27 May 2017|
AnswerShow all 8 answers
Response from MistyAsh | Reviewed this property |
There is a cluster of restaurants: Chipotle Mexican Grill, Subway, Starbucks, Vietnamese restaurant, etc., a 9-minute walk away from Doubletree Hilton San Jose Airport Hotel. I walked with someone In the evening to get to... More
2
Votes
Room Tips
"All the rooms are good! Ask the front desk for recommendations!"
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"good views and good inside restaurant"
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"Get a room close to the elevators... it can be a hike to get to them"
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"Get a room close to the elevators -- or you'll be taking a loooong walk to your room!"
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