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The Westin San Jose

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106 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Elk Grove, California
Reviewed 11 October 2016

Friends and I stay at the Westin for the Rock N Roll San Jose Half Marathon weekend. When we arrived, valet promptly took our car for us. The lobby was crowded due to a wedding when we first arrived so we didn't look around too much. We took the elevator to our room on the 6th floor. There were only...

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Thank kirstie101
Charlotte, North Carolina
Reviewed 10 October 2016

From an unpleasant check-in experience to a small, overpriced room. Probably the worst value I have in in the US - ever. Nothing more needs to be said. People who read my reviews know I tend to rate 4s and 5s so when I give a 2 it says something. All this place has is location and a brand who...

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1Thank lithiumsan
Reviewed 27 September 2016

There is no service. People do not care about your needs. Room is relly small, old and over prices.I asked an adapter to charge my phone. They told, that they do not have A SINGLE ONE!! this hotel is not Westin standard . I am paying for this Room 400 USD. I mention this and told, that this is absolutely...

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1Thank Lauri P
San Carlos, California
Reviewed 21 September 2016

We had a nice stay at the Westin while attending the Olympic gymnastics trials. The hotel has been updated and the room we had was quite spacious. The hotel is located centrally in downtown San Jose and is walking distance to a number of attractions, like the TechMuseum, SAP Center, Convention Center and San Pedro Square. Il Fornaio is located...

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1Thank Adam R
Reviewed 20 September 2016

From valet parking to check out the level of customer service at the Westin San Jose was impressive! I felt catered to on every level. The hotel is stunning, beds are comfortable (bedding snob and I was very happy with the quality -- plush pillows!), onsite restaurant and bar as well as room service top notch! Loads of things to...

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Thank ddgrrl
Reviewed 17 September 2016

Although my company has had events at the Sainte Claire in the past, this was the first time that we've had an event there since it became the Westin. I have to say, it was better than ever! As before, the hotel and catering staff couldn't have been more helpful - we were well taken care of from start to...

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Thank Loves_good_service
Reviewed 15 September 2016

The staff was friendly, the room was great, and the location was perfect. Everything was within walking distance. I checked in 09/09/16 around 8 pm. Our front desk agent was amazing and friendly. I will definitely return.

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Thank Miguel Z
San Jose, California
Reviewed 15 September 2016

My team had a wonderful experience at the Westin St. Claire. All was made so easy by the staff. The meeting rooms they had for us were spacious and worked perfectly. The staff was very helpful on every little request we had. My team voted to return to same location next time.

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1Thank lindarenee10
Reviewed 13 September 2016 via mobile

Stayed here with friends when we were in town for the Heroes and Villains convention at the Convention Centre. The rooms are lovely and the beds are very comfortable. The bathroom was a great size with both a bath and shower. Having a mini fridge and safe in the room is awesome.

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Thank Amy C
Houston, Texas
Reviewed 25 August 2016

Where do I start; valet parking and quick check in. The front door is on the corner, at the intersection of Market and San Carlos, so if you approach from the east, you need to drive around the block to get to the from door. It looks like an old building that was converted into a hotel. The elevators are...

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Thank fzk1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Recently renovated, The Westin San Jose is within walking distance of the San Jose McEnery Convention Center and San Jose State University. Major corporate offices, jogging trails, museums, retail shops, restaurants, and nightlife are also nearby. Meetings and events are flawlessly executed in our function rooms, which combine vintage charm with state-of-the-art technology. Catering can be provided by Il Fornaio, our acclaimed restaurant that specializes in fresh, authentic Italian cuisine. Relaxing, inspiring, and sophisticated, our guest rooms and suites reflect our desire to address your every need. Connect via High Speed Internet Access and 40-inch LCD TVs, sleep blissfully in a Westin Heavenly(R) Bed, and renew with the Heavenly(R) Bath. ... more   less 

Additional Information about The Westin San Jose

Address: 302 S Market St, San Jose, CA 95113-2817 (Formerly The Sainte Claire)
Region: United States > California > San Jose
Price Range: $213 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Jose 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
Larkspur Collection San Jose
Hotel Style:
#6 Luxury Hotel in San Jose
#16 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from The Westin San Jose staff and other travellers.
5 questions
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Questions? Get answers from The Westin San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specifically request the type of room you are looking for.”
 of 5 bubbles M_and_C_Power, 17 Oct 2016 | Read review
“King Parlor Suite is spacious and beautiful.”
 of 5 bubbles ddgrrl, 20 Sep 2016 | Read review
“As high as possible with a view toward the park or north.”
 of 5 bubbles Tukaussey, 5 Aug 2016 | Read review
“Ask for a room away from the street. You wont have a view but it will be quieter.”
 of 5 bubbles 813simons, 23 May 2016 | Read review
“Ask for a quiet room away from the main street.”
 of 5 bubbles Magic2012, 30 Mar 2016 | Read review
5 of 5
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