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The Westin San Jose

160 reviews
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Traveller (75)
Room & Suite (15)
Dining (2)
Overview
  • Excellent33%
  • Very good37%
  • Average18%
  • Poor10%
  • Terrible2%
Travellers talk about
“il fornaio”(13 reviews)
“heavenly bed”(5 reviews)
“historic hotel”(8 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from The Westin San Jose
Special Offer: Book Early and Save
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Rooms
5 Feb.6 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (160)Write a Review
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Show reviews that mention
All reviewsil fornaioheavenly bedhistoric hotelclaire hotelsainte clairestudio suitehistoric feelpalm suiteluxurious feelingvintage charmrooms are nicely decoratedroom serviceconvention centerspg platinumworked perfectlyvalet parkingrain shower
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1 - 5 of 150 reviews
Reviewed 4 days ago

The Westin had a charming staff and was very comfortable. Well appointed lobby and rooms. The location was wonderful and we were able to stroll around town very easily. Lot's of great restaurants nearby.

Thank TravellerStLouis
Hotel's Favourite
Reviewed 4 weeks ago

I really wanted to be in a great location during our weekend in San Jose. This was a perfect choice. We arrived around 9AM after an early morning flight, and we planned on dropping off our bags and killing time before check in. Our room...More

Thank Sandi B
Response from Jon R, Front Office Manager at The Westin San JoseResponded 2 weeks ago

Dear Sandi B, Thank you for such a fantastic and detailed review of our hotel! We are so glad to hear that your stay with us went wonderfully, and that you found our rooms and building beautiful and clean! You can't beat being right in...More

Reviewed 2 weeks ago

We arrived at the hotel at 1130pm. There was no valet to be seen, so my wife had to go inside to find him. He literally watched as I loaded up the baggage trolley, and the staff at reception made the same - zero -...More

Thank steveinlondon2013
Response from Jon R, Front Office Manager at The Westin San JoseResponded 2 weeks ago

Dear Steve, Thank you for providing such a detail review of your recent stay with us. I am saddened to see that your initial stay with us did not live up to the Westin name that we work so hard to maintain. It is shocking...More

Reviewed 15 December 2017

My wife and I have actually been staying at the Westin in San Jose for years but usually only for one night stays. The service is always excellent and the location is great. The only tricky thing is when it is busy the valet stop...More

Thank Benjamin B
Response from Jon R, Front Office Manager at The Westin San JoseResponded 2 weeks ago

Dear Benjamin B, We appreciate your kind review of our hotel! I'm glad to see you and your wife back with us again year after year! That is the loyalty we strive to cultivate here at our hotel. Our team is glad to see that...More

Reviewed 7 December 2017

Full Disclosure - I stayed in a renovated studio suite so plenty of space and ample bathroom. That aside the hotel is charming and perfectly located near the various theaters and restaurants and Christmas market downtown. I only ate breakfast once and it was nice...More

Thank LIC2009
Response from Jon R, Front Office Manager at The Westin San JoseResponded 2 weeks ago

Dear LIC2009, Thank you for such a warm review of your recent stay with us at the Westin San Jose! I am glad you loved the location to downtown and that you were able to check out Christmas In The Park while you were here....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Conference Facilities
Breakfast Available
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 172 - USD 549 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in San Jose
#16 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 172 - USD 549 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in San Jose
#16 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms
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Traveller (75)
Room & Suite (15)
Dining (2)
Hotel & Grounds (96)
Bathroom (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
alshamma1
3 February 2017|
Answer
Response from M_and_C_Power | Reviewed this property |
They have the $5 New Balance sneaker loan program there and did have the suggested 3-mile run route. So I would expect that you can get the stretch/exercise mat in the room too. I am pretty sure they don't have rooms with... More
0
Votes
Lynn A
23 December 2016|
AnswerShow all 3 answers
Response from Jon R | Property representative |
Hello! The trip from San Jose Airport (SJC) is a total of 4.1 miles and takes approximately 15 minutes depending on traffic. The estimated cost for a taxi would be around $20.00. If there are any questions you have, please... More
0
Votes
Lingyun P
25 September 2016|
Answer
Response from SoloTravelRunner | Reviewed this property |
I only have stayed here, so can't comment on other places. It is large, 2 buildings. I think anyone would be very comfortable here. There are concierge services, so if there was something you needed, they could find it. The... More
0
Votes
Room Tips
"Away from the street"
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"The street-view rooms are still quiet and offer a good view of downtown."
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"5th or 6th floor"
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"Ask for a street view or you'll get a view of an ugly roof"
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