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The Westin San Jose

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106 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Level Contributor
2 reviews
Reviewed 1 week ago via mobile

Our first time staying in a Westin and we absolutely loved it. We enjoyed the junior suite. Customer service was wonderful and our room was well appointed and very comfortable. The bed was heavenly and we could not have asked for a better stay. We will be sticking with the Westin chain for future travels.

Thank Shayne C
San Francisco
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I'm so sad that I ever considered staying here while attending a special event at the convention center. My company booked a room for multiple nights and upon check in their system wouldn't recognize my valid credit card (with $18,000+ worth of credit on it). Left me standing at the font desk till well after midnight while they ran and... More 

Thank paheather
United States
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

This is a very pretty, historic hotel in Downtown San Jose (it used to be the Saint Claire). The rooms are small but works fine for business travelers. The hotel is in a great location and you can walk anywhere from it. My only issues: 1) there was a lot of maintenance on the hotel elevators during my stay. I... More 

Thank svlsvl
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

Hotel is very nice. Restaurant is very nice. Valet parking: check. Hot location: check. Pool: no check. For the price, and location I would expect a pool and hotel bar other than the restaurant bar. Not much of an ambiance. Room is nice and clean. Next time in town I will try across the street Marriott. They seem to have... More 

Thank Migueldlmm
Newport Beach, California
Level Contributor
309 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 1,072 helpful votes
Reviewed 3 weeks ago

I stayed for 3 nights at the Westin San Jose for a business trip, extended for the final night to spend with my husbad to celebrate his birthday with a extravagant dinner at nearby 3 Michelin star restaurant, Manresa. My SNAs went through for a Studio Suite about 5 days prior to arrival. Fortunately, since I was planning to celebrate... More 

1 Thank Bill R
San Francisco, California
Level Contributor
172 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 28 October 2016

The Westin in San Jose, California, is in the building was formerly the Sainte Claire Hotel. The architecture is quite interesting, with six sides to the building. Westin has done an excellent job in renovating the hotel, opening in 2015 (after Hyatt's renovation back in the early 1990s). Consequently, one experiences the "old grandeur" atmosphere with newly updated and decorated... More 

1 Thank RWalker415
Level Contributor
4 reviews
Reviewed 24 October 2016 via mobile

We stayed here because it was close to a concert venue where we were seeing a concert. This hotel is located in downtown San Jose. It is within walking distance to museums, theaters, and SAP Center. The room was clean but small. Well appointed. However, parking is $39/daily. And it is ONLY valet. And when we were there, only one... More 

Thank Michelle L
Boston, Massachusetts
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 18 October 2016

There is nothing inherently wrong with the hotel itself. A historic hotel known at the Sainte Claire for most of its history, the place is very charming and has the 1920s grand hotel charm. The public spaces and the rooms were all well decorated and in good condition. Again nothing to complain about. Many rooms look into a central courtyard... More 

Thank M_and_C_Power
Highlands Ranch, Colorado
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 October 2016

Great hotel for travel if you are looking to stay in this area of town. The hotel restaurant is the Il Fornio and that is fine. I stayed during the holidays when the whole area is decorated for Christmas and has a Christmas Tree Forrest, that was pretty cool. Lots of surrounding restaurants and bars too. All in all it... More 

Thank scootusaHR
Dubuque, Iowa
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 13 October 2016

It's difficult to know exactly where to begin . First , The rooms were very very small . This can be excused , but they had done very little sound proofing to correct the noise level . You can here the people above you next to you and outside . Not good . The hotel also had a large group... More 

Thank John L

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Recently renovated, The Westin San Jose is within walking distance of the San Jose McEnery Convention Center and San Jose State University. Major corporate offices, jogging trails, museums, retail shops, restaurants, and nightlife are also nearby. Meetings and events are flawlessly executed in our function rooms, which combine vintage charm with state-of-the-art technology. Catering can be provided by Il Fornaio, our acclaimed restaurant that specializes in fresh, authentic Italian cuisine. Relaxing, inspiring, and sophisticated, our guest rooms and suites reflect our desire to address your every need. Connect via High Speed Internet Access and 40-inch LCD TVs, sleep blissfully in a Westin Heavenly(R) Bed, and renew with the Heavenly(R) Bath. ... more   less 

Additional Information about The Westin San Jose

Address: 302 South Market Street, San Jose, CA 95113 (Formerly The Sainte Claire)
Region: United States > California > San Jose
Price Range: $214 - $591 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Jose 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
Larkspur Collection San Jose
Hotel Style:
#6 Luxury Hotel in San Jose
#16 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from The Westin San Jose staff and other travellers.
5 questions
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Questions? Get answers from The Westin San Jose staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specifically request the type of room you are looking for.”
 of 5 bubbles M_and_C_Power, 17 Oct 2016 | Read review
“King Parlor Suite is spacious and beautiful.”
 of 5 bubbles ddgrrl, 20 Sep 2016 | Read review
“As high as possible with a view toward the park or north.”
 of 5 bubbles Tukaussey, 5 Aug 2016 | Read review
“Ask for a room away from the street. You wont have a view but it will be quieter.”
 of 5 bubbles 813simons, 23 May 2016 | Read review
“Ask for a quiet room away from the main street.”
 of 5 bubbles Magic2012, 30 Mar 2016 | Read review
5 of 5
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