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    Extended Stay America - San Jose - Downtown

    1560 N 1st St, San Jose, CA 95112-4822
    +1 877-432-9997
    Hotel website
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    29/10/2017 30/10/2017
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    USD 213*
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    Traveller (16)
    Room & Suite (12)
    Dining (1)
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    Overview
    • Excellent25%
    • Very good13%
    • Average18%
    • Poor14%
    • Terrible30%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - San Jose - Downtown
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    San Jose Marriott
    962 reviews
    #6 of 75 hotels in San Jose
     
    Hotel Avante, a Joie de Vivre Hotel
    617 reviews
    #2 of 18 hotels in Mountain View
     
    Dolce Hayes Mansion
    1,454 reviews
    #3 of 75 hotels in San Jose
     
    Hilton Garden Inn Cupertino
    660 reviews
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    Rooms
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (140)
    There are newer reviews for Extended Stay America - San Jose - Downtown
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    11 - 15 of 136 reviews

    Reviewed 10 August 2017 via mobile

    My family stayed at this dump property last weekend. I was shocked to see a run down property. The hallway stunk like someone had cooked fish. The kitchen stove still had food stuck on the heat plate. The walls were not dusted for months. The...More

    Thank ajoshi75
    Response from 00esa, General Manager at Extended Stay America - San Jose - DowntownResponded 11 August 2017

    We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I will personally address these issues with the appropriate teams to ensure...More

    Reviewed 4 August 2017

    After realizing at the last minute that my mother needed more assistance than I thought the hotel staff where fantastic to accommodate our needs. All staff were very friendly, pleasant and helpful. Thank youMore

    Review collected in partnership with Extended Stay
    Thank andrewcK6631PU
    Response from 00esa, General Manager at Extended Stay America - San Jose - DowntownResponded 5 August 2017

    Andrew, thank you for posting your kind review of Extended Stay America - San Jose - Downtown. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our team. They...More

    Reviewed 27 July 2017

    Don't expect anything luxurious here as this is not a Hotel. It is extended stay to feel at Home away from Home. You have will you own room with bath, TV, Wi-Fi, Iron, Ironboad, Fridge, Microwave. No kitchen utensils, toaster & coffee-maker in room, you...More

    Review collected in partnership with Extended Stay
    Thank amitj246
    Response from 00esa, General Manager at Extended Stay America - San Jose - DowntownResponded 27 July 2017

    Thank you for being our guest and taking the time to review your experience at Extended Stay America - San Jose - Downtown. We are thrilled to read that you liked our affordable rates, your well-equipped room and all the other facilities that we have...More

    Reviewed 26 July 2017

    The place has a good location and great service. Even when the lobby is busy, the staff are attentive and welcoming. My stay is for over a month and so far the service is good. My only concern so far is how often housekeeping cleans...More

    Thank Natalie S
    Response from 00esa, General Manager at Extended Stay America - San Jose - DowntownResponded 27 July 2017

    Natalie, thank you for your review. We are glad you liked our location and friendly service. However, we are sorry for the inconvenience you experienced with our housekeeping service. Our housekeeping is done on a weekly basis to respect the privacy of our guests and...More

    Reviewed 26 July 2017

    I took video of everything that was damaged in the room and that is bad obviously from when you start from them from the door and you work around the room from left to right of all the stuff that is damagedMore

    Review collected in partnership with Extended Stay
    Thank Alexander S
    Response from 00esa, General Manager at Extended Stay America - San Jose - DowntownResponded 27 July 2017

    Alexander, I sincerely apologize for the issues you encountered in your guest suite. We work hard to make every guest's stay a pleasant experience, so we are sorry we fell short. I have shared your feedback my maintenance team and are already working to correct...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Laundry Service
    • Room amenities
    • Microwave
    Details
    • Price range
    • USD 109 - USD 224 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Expedia, Orbitz, Extended Stay, Priceline, Cheap Tickets, TripOnline SA, Cancelon and Hotwire so you can book your Extended Stay America - San Jose - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Jose
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    Traveller (16)
    Room & Suite (12)
    Dining (1)
    Hotel & Grounds (15)
    Bathroom (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    PepperSeaside_CA
    5 November 2016|
    Answer
    Response from 2016visi2r | Reviewed this property |
    the hotel does not have airport shuttle.
    0
    Votes
    Pookeygirl
    28 September 2014|
    AnswerShow all 2 answers
    Response from Moh_Samir | Reviewed this property |
    Yes, even if you went back late, you will park your car in the free parking around 50m away from the hotel main entrance.
    0
    Votes

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