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Fontaine Inn Downtown-Fairgrounds

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Fontaine Inn Downtown-Fairgrounds
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60 Reviews from our TripAdvisor Community

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Showing 59: English reviews
.
Level Contributor
5 reviews
5 hotel reviews
Reviewed 1 week ago via mobile

This place was so disgusting! There were cigarette like burns in the comforter and the room smelled of cigars so bad I had to call the front desk. They wouldn't change my room so I had to argue with the guy that they better not charge me and say it was us, because in a non smoking room you get... More 

Helpful?
Thank 695ashlyf
GuestXperienceTeam, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds, responded to this review

Dear guest, we are shocked to read about your stay with us. As you mentioned, there should not be any smoking in that room at all. We are sorry that this was not the case. Our staff should have been proactive in helping you resolving this situation by shifting you to another room right away. Please accept our apologies. We... More 

Atascadero, California
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

Sorry, but not what I was hoping. A bit run down, but I believe they've been trying to spruce it up. Just need a few details cosmetically to finish off the renovated rooms. Hotel is situated right next to a busy freeway. That and noisy guests, paper thin walls, garbage people picking up at 5 a.m., etc make for an... More 

Helpful?
Thank Funlovinggrammie
GuestXperienceTeam, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds, responded to this review

Hi there, thank you for your review and for your feedback. As you mentioned, Bay area's hotel prices tend to be higher compared to Nevada, however, we do keep our prices competitive for this area. We are sorry to hear that you experienced more than usual noise during your stay. This is most unusual. On your next stay, we will... More 

1 review
Reviewed 29 October 2016

Me: "Two questions. First, are you aware that the shower curtain rod was ripped half way out of the wall and that the night fixture for the bathroom is in the closet?" Them: "Yes" Me: "Is there a room where this is not the case?" Them: "Sorry, but all of the other single bed rooms are booked. Other rooms cost... More 

Helpful?
Thank Devin B
FontaineInnSJ, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds, responded to this review

Dear Devin, we are very sorry and absolutely shocked that you appear to have had such a bad experience during your recent stay with us. This is not the usual feedback we get and not the usual experience that our guests have. Our guests always tell us that they love our spacious and well-kept rooms. Upkeep and cleanliness are very... More 

Travellers are raving about these San Jose hotels

HIghland Park, IL
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 October 2016

This place could have been nice with a little more attention from the management. Our room was basically well decorated--the furniture was recent and the paint job was decent, but the chairs in the room were scratched, dirty, and faded. The carpet was in desperate need of a good steam cleaning. The hallway upstairs was covered with torn dirty carpeting.... More 

Helpful?
Thank Ann L
FontaineInnSJ, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds, responded to this review

Dear Ann, Thank you for sharing your experience with us. Cleanliness and upkeep is very important to us, it is strange that this happened. This is not our normal standard of service, and we apologize for the inconvenience that it caused you. Please know that we will bring this to our team's attention and will fix this. We hope that... More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 August 2016

Hotel was OK, Clean room but dated. Thee is no hotel courtesy bus from the airport as shown on hotels.com, not even at extra cost! We did not have a car as it was for only one night but the area is not the nicest on foot at least Would not recommend for longer than 1 night for vacation unless... More 

Helpful?
Thank ANDY C
FontaineInnSJ, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds, responded to this review

Thank you for your feedback, Andy. We are happy that you found your room clean - this is our main priority for all of our guests. We are very sorry that there is a mistake on the hotels.com website, we will ensure that this is updated and corrected. Many thanks for pointing this out to us. We hope that you... More 

2 reviews
Reviewed 24 June 2016

I was in awe of how clean and modern everything in the room was but I don't know how to feel about the used up soap that was left in the tub. The staff was decent, nothing extraordinary. I do definitely recommend this place though. Lobby was super cute too!

Helpful?
Thank Natalie C
FontaineInnSJ, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds, responded to this review

Happy to hear you decided to stay with us when you were in the area, Natalie. We're glad that your time here was comfortable and that you enjoyed many aspects of your stay with us. We apologize for the leftover soap, our room service team usually does a great job preparing the room for upcoming guests so we are disappointed... More 

San Jose, California
1 review
Reviewed 23 January 2016

Traveled for a personal stay and I was actually headed to Motel 6 but desided to stop here and they were just so friendly and im glad i stopped because the room was very comfy and there were so many places to eat in the area.

Helpful?
Thank Logan G
FontaineInnSJ, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds, responded to this review

So glad you enjoyed our hotel so much, Logan. Always great to hear that we made our guests feel right at home. Hope you'll be back soon. Thank you. More 

Upland, California
Level Contributor
533 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 12 January 2016

Toilet didn't work. Despite complaint, not fixed. No plug for tub. CAUTION: the bed sits on some sort of frame with heavy extensions poking out that WILL cut your leg. Traffic noise. Jalousie blinds did not keep out a blasting spotlight all night. Internet: OK.

Helpful?
Thank William D
FontaineInnSJ, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds, responded to this review

William, we want all our guests to have a wonderful stay with us, if they do not, then we are disappointed as well. Please note that we will look into your experience to make necessary improvements to provide superior stay for our guests. We sincerely hope you'll give us another opportunity to restore your confidence in our hospitality, William. Thank... More 

Dix Hills, NY
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 18 October 2015

The term "lipstick on a pig" seems to apply to the decent bed and TV in this dilapidated noisy two story motel. Occupants of other rooms had doors open and loud music playing to which the thin door provided no barrier. The Bathroom was tired and rusty with lots of chipped paint. Carpeting was worn and A/C was loud and... More 

Helpful?
Thank kbaerliny
FontaineInnSJ, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds, responded to this review

Dear kbaerliny, We're sorry to hear you had this impression. We do our best to make sure that you're completely happy whenever you stay with us -- our Front Desk team is always there to help make this happen. Hopefully we'll get a second chance to show you our best. All the best, FontaineInn Management More 

Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2015

I stayed in the Fontaine Inn for two whole weeks and it was better than expected. The room was clean and big enough to feel comfortable on a longer stay. I had everything I needed, such as fridge, microwave, flat screen tv, coffee maker, ironing board, free wifi and even soap in the bathroom. The red haired girl at the... More 

Helpful?
Thank camouflage-xray
FontaineInnSJ, Guest Relations Manager at Fontaine Inn Downtown-Fairgrounds, responded to this review

Hi camouflage-xray, Thank for such a well-thought out and kind review. We always appreciate when a guest has taken the time to be so thorough – and so complimentary. I am so glad to hear you enjoyed your stay overall and enjoyed our room amenities. Thank you for mentioning our staff- they truly enjoy being of service to our guests... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
Discover the best kept secret among affordable hotels in San Jose, California. People that travel to San Jose often, for work or for pleasure, know that The Fontaine Inn is the way to make your money go further without sacrificing comfort. Conveniently located just off the Bayshore Freeway, close to the Mineta San Jose International Airport, the newly renovated Fontaine Inn is ideally situated. Road warriors love our piping hot showers and cozy beds after a long day on the road. We have plenty of parking for your truck, motor coach, or work vehicle. Busy professionals appreciate our proximity to Silicone Valley businesses. Students, traveling sports teams, and their families love the value and convenience of being close to San Jose State University and Santa Clara University. Whether you are on a family on vacation or just passing through, our San Jose hotel is easily accessible from the highway and situated close to many California attractions, like the Santa Clara Fairgrounds, Raging Waters Theme Park, California's Great America Theme Park and Silicon Valley businesses as well as great dining and shopping.•Free Wi-Fi•Free continental breakfast•Free parking for cars, large trucks, RVs and buses•Free local phone calls•Outdoor pool•Cable TV•In-room microwave, coffee makers, refrigerator, iron/ironing board, and hair dryers• ... more   less 

Additional Information about Fontaine Inn Downtown-Fairgrounds

Address: 2460 Fontaine Road, San Jose, CA 95121
Region: United States > California > San Jose
Price Range: $154 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fontaine Inn Downtown-Fairgrounds 2.5*
Number of rooms: 52
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Also Known As:
Days Inn San Jose
San Jose Days Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fontaine Inn Downtown-Fairgrounds staff and other travellers.
1 question
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1 month ago

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Questions? Get answers from Fontaine Inn Downtown-Fairgrounds staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room and upstairs, so people don't keep you up by walking on the ceiling and parking all night.”
 of 5 bubbles Funlovinggrammie, 14 Nov 2016 | Read review
“Go somewhere else.”
 of 5 bubbles AnnL83, 1 Oct 2016 | Read review
“It's ok for an overnight”
 of 5 bubbles andyc621, 10 Aug 2016 | Read review
“Best room is at some other hotel”
 of 5 bubbles kbaerliny, 17 Oct 2015 | Read review
“Ask to see your room before agreeing to it”
 of 5 bubbles bmp68, 21 Jun 2015 | Read review
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