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Courtyard San Jose Airport

Expedia.comUSD 225*
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#13 of 75 Hotels in San Jose
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Courtyard San Jose Airport
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334 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Milwaukee
Reviewed 19 March 2017 via mobile

We had such a pleasant experience at this hotel all thanks to a front desk employee named Tonya. She had such a kind and bubbly personality. She assisted my family with addresses and directions to local malls and kid friendly activities that we could do while we were visiting. We plan to return to this hotel just because of her.

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Helpful?
Thank macdole1980
Newport Beach, CA
Reviewed 17 March 2017

I have been at this Courtyard a few times already. I have had some issues and Efren went out of his way to accommodate my requests, Great Service! Thank you! I am going back and enjoy a great location and service.

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Helpful?
Thank pcbej
Santa Clara, California
Reviewed 12 March 2017

I stay at this hotel for 21 days this time for my work reason. I feel this hotel is quiet during night , and always get good clean for room service. I like the way front desk help me always , when I have small issue , they help to resolve in efficiency , special thanks to Efren ! and...

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Helpful?
2Thank lilin2507
Mary S, General Manager at Courtyard San Jose Airport, responded to this review

Thank you lilin2507 for your review and acknowledgement of Efren. We are so proud and grateful to him for making such a memorable impact on you. We will make sure he gets recognized for the outstanding service he provided you. If there was anything that made you feel your stay wasn't a full 5 stars, please reach out to us....

Cleveland, Ohio
Reviewed 5 March 2017 via mobile

Non smoking room smelled like cigarettes. Nasty. I have marked with Marriott for a room close to an elevator and it was a mile away. All our clothes reeked. Bed was very comfortable and shower was great. In room coffee was horrible. Old. Brewed then threw away after first sip. No breakfast is included but great little cafe in hotel....

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Helpful?
1Thank robhryck
Mary S, General Manager at Courtyard San Jose Airport, responded to this review

Hi robhrck, Thank you for your review. We want our guests to have the best possible experience here and it is unfortunate to hear that not everything went well with your stay. We will work with our staff on carefully checking those reservation requests and do apologize that your request to be near an elevator was not granted. In addition,...

Salinas, California
Reviewed 3 March 2017

Had an early flight out of SJC and picked the Courtyard because I am a Marriott member. Rapid check in, very friendly staff, choice of room, very clean and quiet. I was in my company vehicle so I was a little concerned about parking in the lot but it is well lit and didn't have any issues. Have used this...

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Helpful?
1Thank BCTraveler831
Atlanta, GA
Reviewed 27 February 2017

Stayed here for a couple of nights while working in the San Jose area. There are a few restaurants in the area, but they close early. The hotels are expensive and usually booked. We had to leave and stay somewhere else b/c this hotel was booked.

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Helpful?
Thank TRBatlga
Mary S, General Manager at Courtyard San Jose Airport, responded to this review

Hi TRBatlga, We apologize for not having availability for you to stay longer. We typically sell out mid-week, but please check at the front desk the day before or the morning of your check out date and we can check our availability. Usually we will have cancellations or no-shows the night before and on most occasions have been able to...

Portland, Oregon
Reviewed 21 February 2017

I was sent to this hotel by my airline because of a flight delay causing me to miss my connection. It was late, dark and cold and when the hotel shuttle came by it was full. Tonya, the shuttle driver, got out of the van and assured me she would be back to get me shortly. When we finally arrived...

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1Thank Bette R
Boston, Massachusetts
Reviewed 18 February 2017 via mobile

There's nothing that stands out about this place. The lobby looks like the one from the commercial which paints that fantasy of work travelers being so happy to interact with one another by the fire at the end of the day. I guess if you're not flying cross country and arriving in crap weather that's a feasible vision but I'm...

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Helpful?
Thank simonfkj
Mary S, General Manager at Courtyard San Jose Airport, responded to this review

Thank you simonfkj for sharing your opinions and experiences with us! We are sorry to hear that we could not move you to a different room when you expressed an issue with the room temperature. We always try our best to fix the issue before having to move our guest as we know most of them have already settled into...

Reviewed 9 February 2017

Great hotel for business travelers, as it is close to the airport (5 minutes or less away) and has easy access to freeways. The free airport shuttle is very convenient and the shuttle driver Carmen is very friendly and hospitable. Chimmy and Efrain at the front desk were particularly helpful and accommodating during my short stay. The rooms are standard,...

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Helpful?
Thank nnicolaaa
Mary S, General Manager at Courtyard San Jose Airport, responded to this review

Thank you for your review Nnicolaaa! We will make sure Carmen, Chimmy, and Efren get the recognition they deserve for the outstanding service they provided you! Thank you for choosing to stay with us, and we hope to see you the next time you are in the area! Warm regards.

Annapolis, Maryland
Reviewed 1 February 2017

We were scheduled to arrive late in the day, so appreciated it being close to the airport, yet quiet. With comfortable beds and a very clean room, it was the ideal sanctuary during a busy family wedding weekend. We also enjoyed the nice seating area in the lounge and the good food and Starbucks coffee in the Bistro.

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Helpful?
1Thank Harper42
Mary S, General Manager at Courtyard San Jose Airport, responded to this review

Harper42, We are glad to hear you enjoyed your stay with us! Please do visit us again when you are in the area! Warm regards.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard San Jose Airport

Address: 1727 Technology Dr, San Jose, CA 95110-1310
Region: United States > California > San Jose
Price Range: $177 - $685 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Jose Airport 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Courtyard By Marriott San Jose Airport Hotel San Jose
San Jose Marriott
San Jose Courtyard
Hotel Style:
#6 Family Hotel in San Jose
#11 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Jose Airport staff and other travellers.
8 questions
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Carmel, California
2 months ago
Carrigaline, Ireland
San Jose, California
1 month ago

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Questions? Get answers from Courtyard San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard view will keep you away from the highway noise”
BCTraveler831, 2 Mar 2017 | Read review
“Rooms by the pool have a small patio with 2 chairs, facing the sun.”
TheresaA771, 21 Jan 2017 | Read review
“dine before checking ion for the night”
539josephr, 20 Jan 2017 | Read review
“So close to Airport”
Burr2373, 25 Nov 2016 | Read review
“Elevators very slow - take a bottom room if you don't want to deal with them.”
Seeker55, 4 Nov 2016 | Read review
5 of 5
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USD 225* /night
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Prices are for 1 room, 2 adults
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