We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Airport Plaza

Booking.comUSD 251*
View Deal
#11 of 75 Hotels in San Jose
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Best Western Airport Plaza
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

287 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 283: English reviews
Start your review of Best Western Airport Plaza
 Click to rate
Paris, France
Reviewed 1 week ago via mobile

I wasn't expecting that much but have been pleasantly surprised. Not only does the free breakfast have real eggs but the hotel is clean and well maintained (Frankly a step up from the Hilton and Marriott properties I've been staying at lately). The only issue is the walls and windows are thin so if "some" noise bothers you it might...

 Report
Helpful?
Thank emcconne
Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 22 March 2017

This hotel is located just down the street from the Sharks arena (the purpose for our visit). It is well kept, very clean and the staff are so friendly and helpful. This hotel has been recently updated and is very tastefully decorated. The rooms are spacious and the beds are so comfortable, I could have slept for a week! They...

Review collected in partnership with Best Western
 Report
Helpful?
Thank CanadianBlondie-1
About Hotel's Favourite Review
Amber T, General Manager at Best Western Airport Plaza, responded to this review

Good Day CanadianBlondie-1, Go Sharks!!!! I had to say that. Maybe next year...hopefully! I am judging by the your name tag that you may not have been here to see the Sharks win. Since we are out of the running this year, I hope that your team made it to the Stanley Cup! Being that we are just under 2...

Portland, Oregon
Reviewed 2 weeks ago via mobile

The hotel is very close to San Jose Airport. The front desk staff are very helpful especially with flight assistance and information. Room is clean and comfort. Bathroom are large and clean. Breakfast is ok. Easy to get to airport and no worry of traffic jam.

 Report
Helpful?
Thank Anh P
Amber T, General Manager at Best Western Airport Plaza, responded to this review

Good Day Ms. P, Thank you so much for taking the time to write a review regarding your stay here with us. We are very thankful that you took the time to let us know how we are doing and what we can do to make all of our guests stays that much better. It is true, we are very...

El Segundo, United States
Reviewed 7 April 2017

Excellent, clean hotel with great, caring employees! Great proximity to everything! Breakfast is awesome and always have waters and snacks to give out! I would recommend this hotel to anyone visiting and especially to Santa Clara University parents!

Review collected in partnership with Best Western
 Report
Helpful?
Thank 150lynnj
Amber T, General Manager at Best Western Airport Plaza, responded to this review

Good Day Mr. and Mrs. James, It truly is such an honor to read your review. It is an even bigger honor to have served your family for the last several years. We appreciate your business and loyalty to the brand and even more so our hotel. We cannot thank you enough for introducing the other SCU families to us....

San Jose del Cabo, Mexico
Reviewed 28 March 2017

I can't say enough good things about the two nights I recently spent at this hotel. The rooms are spacious, nicely decorated, clean, and well furnished. The general manager and staff are so courteous and accommodating. The complimentary full breakfast is great along with the fabulous cappuccino machine. It is apparent this Best Western Plus Airport Plaza hotel is well...

 Report
Helpful?
Thank linanne2017
Amber T, General Manager at Best Western Airport Plaza, responded to this review

Dear linanne2017, It was truly an honor to meet you and your husband. We are so happy that you found us and would be overjoyed if you stayed with us again the future. Your kind words really hit home for our team. We are a small but efficient team and we work well together. This is part of our culture...

UK
Reviewed 17 March 2017

We were surprised how comfortable a night we spent here after our long haul flight. It was free with points as well. The room was spacious, the bed comfy and the bathroom was more than adequate with good towels. Staff were cheerful and helpful. A rather nice Mexican restaurant is within a few minutes walk, good when we were trying...

 Report
Helpful?
Thank Peripatetic2
Amber T, General Manager at Best Western Airport Plaza, responded to this review

Dear Peripatetic2, I wanted to first thank you for your loyalty to our brand. I am so happy to hear that you were able to stay with us on points. I am even happier reading that you enjoyed your stay. I am wondering which Mexican restaurant you visited, Zona Rosa or Los Amigos. Whichever one it was, they are both...

Parker, CO, United States
Reviewed 6 March 2017

Very convenient to Santa Clara University. Helpful staff, clean, quiet rooms, and a great breakfast. I've stayed here several times over the past couple of years, and will continue to stay here on future trips

Review collected in partnership with Best Western
 Report
Helpful?
Thank Andrew W
Amber T, General Manager at Best Western Airport Plaza, responded to this review

Mr. W., Just as I do with all other reviews, I shared your words with the entire staff. As we are a limited hotel, knowing that our guests find staff to be helpful, the hotel to be clean and quiet, and that a great breakfast is served is truly a confirmation of why we all come to work everyday. Thank...

Udon Thani, Thailand
Reviewed 27 February 2017 via mobile

Close to airport. Easy walking to eat. Good breakfast. Friendly staff. Clean rooms. If you are looking for all these things, this hotel will work. Rates a bit steep, but ok. More monitoring at night. Someone getting high at pool and drifted into room.

 Report
Helpful?
Thank ThaiDean
Amber T, General Manager at Best Western Airport Plaza, responded to this review

Good Day Mr. ThaiDean, On behalf of all of us here, we wanted to say thank you for your review. We appreciate all feedback. It really helps us to know what our guests want and need from us. In your review you mentioned the fact that rates are steep. I wanted to make sure that I address this. Rates in...

Reviewed 22 January 2017

Nice hotel but a little pricey. Name throw me for a loop. I stayed at hotel because of proximity to airport. Found out at check in that they do not have a shuttle. My fault for not checking when booking but it just seemed logical they would have a shuttle.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank John K
Amber T, General Manager at Best Western Airport Plaza, responded to this review

Good Day Mr. K., Thank you for taking the time to write a review regarding your stay here with us. We certainly appreciate your time. The name does insinuate that the hotel has a shuttle but we unfortunately do not. Because of high emissions, our hotel does not qualify for a shuttle program. Additionally, the hotel is very small and...

Reviewed 14 January 2017 via mobile

The key necessities of a good stay were there: comfortable bed, good water pressure in shower, and good breakfast with scrambled eggs, sausage and potatoes as well as continental items. Drawbacks were thin walls, so could hear neighbors' TV ( though we couldn't tell if the issue was really that the other guests had their TV cranked up) and a...

 Report
Helpful?
Thank Carlos C
Amber T, General Manager at Best Western Airport Plaza, responded to this review

Good Evening Mr. C., Thank you for taking the time to write a review regarding your stay here with us. We surely appreciate your reservation and time. I happy to read that you enjoyed the breakfast, I will ensure that both Gabby and Heidi are reminded of their efforts. These ladies work very hard and it is always rewarding to...

32 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (31)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (4)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Other (1)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these San Jose hotels
3.9 km away
La Quinta Inn & Suites San Jose Airport
2.6 km away
Courtyard San Jose Airport
Courtyard San Jose Airport
#13 of 75 in San Jose
334 reviews
2.8 km away
Wyndham Garden San Jose Airport
Show Prices
Show Prices
Show Prices
4.5 km away
Homewood Suites by Hilton San Jose Airport-Silicon Valley
3.8 km away
Four Points by Sheraton San Jose Downtown
3.7 km away
Fairmont San Jose
Fairmont San Jose
#6 of 75 in San Jose
2,099 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
One of the most charming San Jose, California hotels, the Best Western Airport Plus Plaza delivers old-world charm, modern style and a central location right near the San Jose Airport and San Jose Convention Center. We offer our guests complimentary parking (one car per room per night), complimentary Wi-Fi and a complimentary full hot breakfast every morning. ... more   less 

Additional Information about Best Western Airport Plaza

Address: 2118 The Alameda, San Jose, CA 95126-1140 (Formerly BEST WESTERN PLUS Airport Plaza)
Region: United States > California > San Jose
Price Range: $201 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Airport Plaza 3*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Best Western, Hotwire, Orbitz, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Airport Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western - San Jose Airport Plaza Hotel San Jose
San Jose Best Western
Hotel Style:
#3 Best Value Hotel in San Jose
#4 Family Hotel in San Jose
#6 Business Hotel in San Jose
#7 Romantic Hotel in San Jose
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Airport Plaza staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Best Western Airport Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for non Alameda facing if some level of road noise worries you. Not sure if they have them though ...”
516markr516, 25 Sep 2016 | Read review
“office/[arking on ground floor, all rooms on 2nd and 3rd floors. elevator at one end, so some rooms are much further from elevator.”
Randiego, 24 Sep 2016 | Read review
“I am sure all rooms were a great as ours”
NicoleK218, 14 Sep 2016 | Read review
“Room facing parking lot might be quieter”
JandMH, 12 Sep 2016 | Read review
“Get a room away from the main road (even numbered)”
profkc, 10 Aug 2016 | Read review
5 of 5
Booking.com
USD 251* /night
View Deal
TravelocityUSD 252
Orbitz.comUSD 252
PricelineUSD 251
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates