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Four Points by Sheraton San Jose Downtown

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Four Points by Sheraton San Jose Downtown
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436 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Burlingame, California
Reviewed 2 days ago NEW

Great place to stay especially for an event in downtown sjc. Walking distance to eating places, entertainment venues, museums, & other hotels etc. Stayed there for Christmas in the park. It was just around the block from the hotel.

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Helpful?
Thank Padron C
Charlotte, North Carolina
Reviewed 5 days ago NEW

Had a meeting in downtown San Jose and wanted something close. This was a 10-minute walk, and I was able to leave my car in the hotel lot. Extra point for them letting me keep it there for a couple of hours past the normal 3 pm exit time. They were also just nice in general, which was cool since...

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Helpful?
Thank Jefferson G
Los Angeles, California
Reviewed 6 days ago NEW

I stayed here for work for a quick two day trip. There's free parking, which is a nice plus. Very comfortable bed and free wifi, all good. Front desk was super nice. One thing I found odd was rooms on the first floor are located near the sales offices and other employee workspaces. Not necessarily negative, just out of the...

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Thank Tara S
Santa Ana, California
Reviewed 1 week ago

This hotel was well put together with a nice restaurant and great location to the active downtown area of San Jose. The staff were very helpful from check-in to check-out and the room was clean and spacious.

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Helpful?
Thank nbrais
Alpine, California
Reviewed 1 week ago

The only thing my husband was upset about was there was no complimentary breakfast. The bed was amazingly comfortable, the room was very clean, and the bathroom was clean as well. The only other negative thing was parking was $27 a night.

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Helpful?
Thank crystald_01
San Francisco, California
Reviewed 1 week ago

Booked a junior suite and king bed a few days before my stay. Prices were very reasonable. Everyone from the front desk, maid and the self parking attendant was very friendly. Tim and Duy at the front desk were nice and provided us with nearby recommendations. The room was pretty large and clean. It is a little outdated but that...

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Helpful?
Thank Danny P
Belgrade, Serbia
Reviewed 1 week ago

Last weekend I needed a downtown hotel in San Jose for 1 night and this hotel prevailed. But, I was scared of a few bad reports (found them on Tripadvisor). I thought that I'll be tired from busy day and all shortcomings will be unnoticeable for me. I was well greeted from the front desk, even got from night mngr...

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Helpful?
Thank KicTito
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Dear KicTito, Thank you for sharing your experience! We're happy to learn you enjoyed your time with us and hope to host you again in the future. All the best.

Reviewed 2 weeks ago via mobile

Based on its prime location. I expected it to be better. I dont think I will stay here again. Its not horrible or anything but there is many other and better options in the area. Had dinner in hotel restaurant, not pleasant experience. I expected it to be good since its was full of customers. Hotel has an old feeling...

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Helpful?
Thank Migueldlmm
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Dear Misgueldlmm, We are disheartened to hear you did not like our accommodations and did not have a more enjoyable experience during your recent stay. While we understand our style may not appeal to everyone, we do expect to deliver exceptional service for a memorable visit. We appreciate you taking the time to share your feedback with us, and will...

New York City, New York
Reviewed 2 weeks ago

I am an SPG Platinum member. I spent 4 nights at this hotel while on a business trip in the area. Although my SPG status I was not upgraded because the hotel was full. The hotel room is empty of any amenities. The decorum dated from the 70s. The room furniture, paint and amenities were not refurbished for a long...

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Helpful?
Thank YBYKD
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Dear YBYKD, As a loyal Platinum SPG member, you know the standards we hold for all of our Starwood properties, and we sincerely apologize that we did not meet these expectations during your stay. We are very sorry for the service you experienced and we appreciate you bringing this to our attention so we can work directly with our team...

Penryn
Reviewed 3 weeks ago

Ideal for staying overnight and going to Niners game. VTA stop is across the street and drops you at Levi Stadium entrance! Takes maybe 30 minutes on train. After the game, drown your sorrows at watching another 49'ers loss and enjoy several nice restaurants in the area. In Summary: The Good: Location for downtown San Jose Clean Close to many...

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Helpful?
Thank DGS88

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions. ... more   less 

Additional Information about Four Points by Sheraton San Jose Downtown

Address: 211 S 1st St, San Jose, CA 95113-2702
Region: United States > California > San Jose
Price Range: $142 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Starwood, Hotels.com, Booking.com, Travelocity, Priceline and Odigeo so you can book your Four Points by Sheraton San Jose Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel San Jose
Montgomery Hotel San Jose
Montgomery San Jose
Hotel Style:
#6 Best Value Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Jose Downtown staff and other travellers.
4 questions
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Perth, Australia
10 months ago
Montreal Quebec
over a year ago
Ben Lomond, California, United States
over a year ago

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Questions? Get answers from Four Points by Sheraton San Jose Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park across the street for much cheaper car parking option”
 of 5 bubbles YBYKD, 18 Nov 2016 | Read review
“Get some fruit or drinks at Safeway for your room- a small in room fridge!”
 of 5 bubbles LoveTravelingChick, 29 Sep 2016 | Read review
“No issues. ”
 of 5 bubbles 527sharonl, 20 Sep 2016 | Read review
“Pillows were too soft. No support and basically like laying on mattress. Great location as we went to Carrie Underwood Concert at the SAP. Center. Front Desk Staff were very pleasant and gave Desani Water at no charge. Walking distance to lots.... ”
 of 5 bubbles 618pattym, 13 Sep 2016 | Read review
“away from light rail track”
 of 5 bubbles BCresident, 8 Sep 2016 | Read review
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