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Quality Inn

PricelineUSD 192*
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09/06/2017 10/06/2017
1 room 2 adults 0 children
USD 255*
USD 192*
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USD 194*
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Quality Inn
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78 Reviews from our TripAdvisor Community

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Showing 74: English reviews
SeaTac, Washington
Reviewed 20 May 2015

When we drove up to the hotel I was oh my GOD! the hotel didn't look good at all but, once I walked in it was clean and smelled good. Then I encountered Oscar very pleasant and welcoming smiled the whole time and answered all my questions very personable in fact I found that to be true with all the...

Thank Bruce B
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for staying with us despite our hotel not making a good first impression on you. I apologize for any lapses or issues, but I’m pleased you had a generally good experience. I’m also pleased that our guest services experts enhanced that stay. That’s what we’re here for. We’ll be here for you in the future if you...

Reviewed 2 April 2015

I was only there a night and found the hotel and room to be clean and comfortable, and the staff friendly. The breakfast was fairly standard, but good enough to get a start in the morning. Across the street are some local restaurants (pizza and Mexican that I recall). I ate at the Mexican restaurant and it was great and...

Thank rajah1993
pinky b, General Manager at Quality Inn, responded to this review

Dear Rajah 1993, Thank you for sharing your experience and we appreciate your kind review. We hope to see you again in the near future.

Fenton, Michigan
Reviewed 21 February 2015

This is a small hotel that is close to the San Jose airport. It has a very helpful and friendly front desk staff. They aim to please. We stayed at this hotel on two separate nights after we arrived on a late flight and before we left on our final night since we had an early flight. They did a...

Thank jimgreiner
pinky b, Manager at Quality Inn, responded to this review

Dear James G, Thank you for sharing your experience and we appreciate your feedback. I will definitely share this to our staff and we hope your next visit will be even more pleasant than the previous one.

Placerville, California
Reviewed 19 December 2014 via mobile

Our room was clean but it did need some updating. The staff was very helpful. If you are considering eating the free breakfast you might disappointed. Access to freeways was great. I would consider this hotel as a three star hotel.

Thank Discales52
comfortinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your kind words. I apologize that you saw some need for updating and that the free breakfast wasn’t to your liking. We take real pride in this hotel and are pleased that you had an otherwise nice experience. I hope you will stay with us again soon and recommend our hotel to others traveling in the...

United States
Reviewed 13 December 2014 via mobile

So surprised at the negative reviews here. I was booked here for one night for a business trip. The area isn't amazing but it's safe and close to the airport. I was on the 2nd floor. The room was very clean and bed was cozy. It comes nicely furnished with a sitting area, microwave and fridge. The bedding was great...

Thank kaykat4533
Redding, California
Reviewed 30 July 2014

This was the cheapest room, is very close to airport, and for a fee you can park your vehicle there for up to 14 days, but the room was NOT very clean. The front desk staff are all very friendly and accommodating. We had a large traveling group, 4 adults and 3 children and since we wouldn't all fit in...

1Thank Dan M
comfortinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. Your experience is...

Reviewed 27 May 2014

The hotel is close to airport easy to find and has comfortable rooms. Breakfast ok if you are early else food scarce and bacon gone. Staff were excellent and parking good. Front desk printed our boarding passes. The location is central to downtown the college and Egyptian museum (a must see!)..

Review collected in partnership with Easytobook.com
Thank James F
Rivera Village
Reviewed 8 April 2014

Right from the outside we knew it was going to be less than pleasant. The neighborhood is not good. The hotel needs to be updated. The lobby, elevator and hallways were not very nice and there was a moldy smell. On the plus side the room, bed and sheets were clean. Police sirens to go to sleep with. Sunday morning...

1Thank mlinla
comfortinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations in some ways and that inconsiderate guests beyond our control detracted from your experience with us. We’re working to make the hotel better than ever, but I’m pleased you found the room clean and comfortable. I hope you will reconsider and choose us again....

Louisville, Kentucky
Reviewed 4 March 2014

Long story short. Things that are good: Close to the airport. Internet is fast Things that are bad: Room smelled like mold. Burn holes in the couch. Major stain on the couch. Stain on the sheets for the bed. When checking in the lady helping me was on the phone the whole time. Gave me a key to a room...

Thank Th3Bishop
comfortinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations in some ways despite offering a great room in a great location with robust free wifi. We take serving guests very seriously, I apologize that we let you down. We’re always working to make the guest experience better, and we’ll use your comments as...

Reviewed 22 November 2013

This business caused a problem with my corporate credit card and for me. I was also told that I reserved a smoking room for four nights, which was far from the truth (always non-smoking) I would sleep in my car before trusting this business. If I have time, I will be going to the BBB.

Thank Matt B
comfortinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry that you had some problems while with us. This isn’t an indicate of how we usually do business. We focus on providing a guest experience that satisfies and impresses our guests. Since we’re always improving, you can expect a better experience than ever before if you give us another chance...

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09/06/2017 10/06/2017
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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Quality Inn San Jose Airport tops the list of hotels & suites for value, service & a central location. You'll experience superior hotel service, style and value-added features two miles from the San Jose, CA International Airport and area attractions. ... more   less 

Additional Information about Quality Inn

Address: 875 N 13th St, San Jose, CA 95112-1529 (Formerly The Comfort Inn San Jose International Airport)
Region: United States > California > San Jose
Price Range: $160 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Inn San Jose
San Jose Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just a tip on the room card keys...make sure you don't get it close to your cell phone.”
ravYOLY, 13 Oct 2016 | Read review
“Rooms away from the street would be quieter.”
TessaS15, 10 Oct 2016 | Read review
“bring ear plus because there was loud music from somewhere nearby - didn't bother me at all once I put my earplugs in.”
raveni, 10 Oct 2016 | Read review
“All rooms are exposed to traffic noise, so none offer any special significance.”
774maxh, 1 Oct 2016 | Read review
“Choose a room .... in another hotel.”
chigurhanton, 23 Jul 2016 | Read review
5 of 5
USD 192* /night
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QualityInnUSD 194
HotelQuicklyUSD 255
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Prices are for 1 room, 2 adults
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