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27/08/2017 28/08/2017
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    Extended Stay America - San Jose - Edenvale - North

    6199 San Ignacio Ave, San Jose, CA 95119-1389
    Hotel website
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    27/08/2017 28/08/2017
    USD 201*
    USD 201*
    USD 203*
    Traveller (38)
    Room & Suite (12)
    Dining (1)
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    Overview
    • Excellent9%
    • Very good10%
    • Average8%
    • Poor25%
    • Terrible48%
    28 Jun 2017
    “Not a good place to stay for weeks”
    4 Jun 2017
    “Disgusting”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - San Jose - Edenvale - North
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    Dolce Hayes Mansion
    1,350 reviews
    #3 of 75 hotels in San Jose
     
    Four Points by Sheraton San Jose Downtown
    530 reviews
    #6 of 75 hotels in San Jose
     
    Cupertino Inn
    935 reviews
    #1 of 6 hotels in Cupertino
     
    Dream Inn
    1,640 reviews
    #2 of 54 hotels in Santa Cruz
     
    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (84)
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    There are newer reviews for Extended Stay America - San Jose - Edenvale - North
    See the most recent reviews

    11 - 15 of 81 reviews

    Reviewed 4 June 2017 via mobile

    Dirty, run down, stinks of smoke. I reserved a non smoking room 326 was issued to me, it stank of smoke, not just a little but absolutely stank. When I spoke to reception they told me that the top floor had been "remodeled" last week...More

    Thank Simon E
    Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 5 June 2017

    Simon, we sincerely apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope you will consider giving us another opportunity to provide you with a...More

    Reviewed 2 May 2017

    The final straw was when my package from FED Ex was hidden under the counter when I asked for it. I was told it did not come and the attendent went through the stack to prove it. I pointed at the corner of an envelope...More

    Thank BernierF350
    Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 4 May 2017

    Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

    Reviewed 17 March 2017

    Hotel looks in disrepair from outside. I was hesitant to stay, but decided to go in as I was limited on time. No-one at reception when I arrived. Door to laundry behind desk was open showing industrial machinery and dirty laundry. Receptionist was pleasant when...More

    Thank MikeTee2017
    Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 19 March 2017

    Thank you for sharing your candid feedback with us. Please accept our sincere apologies for your unpleasant experience at our hotel and for the inconvenience it caused. I'll ensure you that we will be working to address the concerns outlined in your review. Please know...More

    Reviewed 10 March 2017

    Wifi didnt work in my room, I ended up tethered to my cell phone got charged 3 different rates. once when I checked in one when I checked out. And no clue about the other one. Asked for ground floor, so i can easily move...More

    Thank Brian N
    Response from 00esa, Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 11 March 2017

    Brian, please accept my sincere apologies for the service issues you experienced during your stay. Your candid comments will be certainly used to ensure impeccable attention to detail in all areas along with exceptional customer care. I truly hope you will consider choosing us so...More

    Reviewed 18 February 2017

    Rooms have not been updated - environmental control, refrigerator, bathroom fan, tub drain etc all bad. Coffee was available in AM at 6 but often not at 7 and hard to find someone to refill the coffee maker.More

    Thank elektricmn
    Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 18 February 2017

    Dear Electricmn, thank you for being our guest and for taking the time to leave feedback. We are sorry to hear your stay was less than satisfactory and that we disappointed you in a few areas during your visit. Thank you for letting us know...More

    Dolce Hayes Mansion
    1,350 reviews
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    Cupertino Inn
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    Dream Inn
    1,640 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • USD 123 - USD 195 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Cancelon, Cheap Tickets and Hotwire so you can book your Extended Stay America - San Jose - Edenvale - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Jose
    • Also Known As
    • Extended Stay San Jose ,
    • San Jose Extended Stay
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    Traveller (38)
    Room & Suite (12)
    Dining (1)
    Hotel & Grounds (29)
    Bathroom (8)
    Nearby
    Four Points by Sheraton San Jose Downtown
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    Dream Inn
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    Dolce Hayes Mansion
    1,350 reviews
    5.00 km away
     
    Cupertino Inn
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    25.42 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Jennifer E
    3 July 2015|
    AnswerShow all 2 answers
    Response from Cheese_Taco | Reviewed this property |
    They do not have a pool from what I remember.
    0
    Votes

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