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San Jose Marriott

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San Jose Marriott
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915 Reviews from our TripAdvisor Community

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Showing 885: English reviews
Scottsdale, Arizona
Reviewed 28 August 2015 via mobile

My 3 day stay started with a 28 minute wait at reception at 4PM when no other guests were present. Apparently my room was ready but not inspected and no one could be found to inspect it. Since I had an appointment at 5PM, at the 28 minute mark at reception, I caved and asked for any available room, not...

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Helpful?
Thank gbanucci
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for your candid assessment. Please accept our wholehearted apologies for the delay at check-in, interruption and lack of working phone. We fell short of both your expectations and ours. We are addressing your feedback internally and appreciate you taking the time to review us. We hope you will give us an opportunity to deliver a brilliant stay during...

Los Angeles, California, United States
Reviewed 28 August 2015

I am more a fan of Boutique hotels, but for a chain hotel this was a good option. Rooms were the standard fair, nothing fancy. Beds were average. The bathroom left a little to be desired, I am not a fan of the plastic tub/shower insert. Room service breakfast came on time and was as expected. The rates were pretty...

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1Thank AdventureTravelerEM
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time to share your review. We appreciate your recognition of our quality and timely room service. While we understand the current rooms did not meet your expectations, we are hard at work on renovations due to be completed in late September. On your next trip to San Jose, we hope that you will allow us...

Boston, Massachusetts
Reviewed 19 August 2015

When booking this hotel a couple of weeks ago, I was informed of the renovations being done at the hotel. We didn't see any sign of this; they did their best to not inconvenience their guests. The room was large, what you would expect from a Marriott. The staff were extremely friendly and helpful. The location is perfect for exploring...

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Helpful?
Thank MA250
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you so much for your kind words and positive review, we are so pleased that you had a pleasant, comfortable stay with us! We cannot wait to unveil the results of our renovations in late September and are so glad you did not experience any noise disruptions. It delights us that our team treated you with exceptional customer service...

Oakley, California
Reviewed 19 August 2015

If you are going to attend the San Jose Jazz Festival then the Marriott on Market Street is the one for you. This year it was undergoing renovations, but the staff was superb. The restaurant was great and the bar better. I really appreciate the staff at this hotel! I have been going for years and it is truly a...

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Helpful?
Thank JD3213
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you so much for taking the time to share your experience with us! We're so happy to hear that you joined us during the San Jose Jazz Festival and that our prime location was a great convenience during your exploration of downtown San Jose. Nothing makes us more delighted than to know that our team provided you with exceptional...

Merced, California
Reviewed 13 August 2015

Stayed there for a recent industry conference held in the conference center on the second floor. The conference accommodations were very good. The rooms were comfortable and quiet. There are pleanty of restaraunts and some attractions within walking distance and the Convention Center is attached. Although the room rates were a bit higher that my annual conference is used to,...

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Helpful?
Thank Scotty M
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

We are so happy to welcome you to San Jose and thank you for sharing your experience with us. It delights us to know that you had a comfortable, quiet stay and that you were able to conveniently explore downtown San Jose due to our prime location. We truly appreciate your recommendation and, should you return to San Jose again,...

San Jose, California
Reviewed 7 August 2015

I stayed here with my guy for a weekend staycation. We just wanted a hotel that is in downtown and close to everything. the room was clean, non-smoking and bed was comfortable. Front Desk was friendly.

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Helpful?
Thank Len Len T
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you so much for choosing us to host your fun weekend staycation and we are so happy you had a comfortable, pleasant stay with us! It delights us to know that you enjoyed our convenient location in downtown San Jose and we are beyond pleased that our team treated you professional, friendly customer service. Should you return to the...

Bucharest, Romania
Reviewed 29 July 2015

well, is Marriott, doesn't really disappoint, does it? clean, comfy, good AC, great bed, spatious! it is close to the office and convention center and pretty close to the restaurant area, so it was a great choice. there's a bakery pretty close too, which I loved. Bijorn I think is the name, not sure though. Check in and check out...

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Thank nico84ro
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Nothing makes us happier than reading great reviews like yours! We appreciate your trust and support in Marriott and are so glad to hear that you had a fantastic, clean and comfortable stay with us in San Jose. It delights us to know that you were able to take advantage of our close proximity to all of San Jose's cultural...

Missoula, Montana
Reviewed 28 July 2015 via mobile

The hotel is downtown so everything is close by. Only complaint is no airport shuttle which seems to be a more frequent occurrence. Rooms were clean and updated, exercise facility was large and complete. Had breakfast one morning in the hotel restaurant and other than not opening until 6:30, it was very, very good. Definitely worth another stay.

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Helpful?
Thank Mtarmygriz
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

It was truly our pleasure to welcome you to San Jose and we are happy to hear that you had a pleasant experience with us. It delights us to know that you enjoyed our clean, comfortable guest rooms and that you were able to try out our fitness center & restaurant as well. Should you visit us again, we also...

Gatlinburg, TN
Reviewed 23 July 2015 via mobile

We were here for a convention and it was extremely convenient. The accommodations were clean and comfortable. The staff was very helpful. It is very convenient to restaurants. You are within walking distance to all kinds of great places to eat.

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Helpful?
Thank Foxtrot-BandB
Elaine A, Guest Relations Manager at San Jose Marriott, responded to this review

We truly appreciate your kind remarks and thank you so much for sharing your experience with us. It delights us to know that you enjoyed a clean, comfortable stay and that our team was helpful during your visit in San Jose. We are so happy that you found our location to be convenient and hope that you were able to...

Houston, Texas
Reviewed 16 July 2015

It was under construction when we stayed, but it was still great. Staff was friendly and helpful. Valet directed us over to San Pedro Square- a nice little walk to an area we loved with many choices of great restaurants and pubs, and a pretty walk along the way.

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Helpful?
Thank bhkeller2001
Elaine A, Guest Relations Manager at San Jose Marriott, responded to this review

We are so glad to learn that you had a pleasant stay with us, thank you so much for sharing your input. We apologize for any inconvenience caused by our renovations, but we are excited to unveil our completed guest rooms at the end of September and hope that you will have a chance to join us then. It thrills...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about San Jose Marriott

Address: 301 South Market Street, San Jose, CA 95113
Region: United States > California > San Jose
Price Range: $255 - $756 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Jose Marriott 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
San Jose Marriott Hotel San Jose
Marriott San Jose
Hotel Style:
#2 Luxury Hotel in San Jose
#3 Green Hotel in San Jose
#4 Business Hotel in San Jose
#9 Romantic Hotel in San Jose
#11 Family Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from San Jose Marriott staff and other travellers.
12 questions
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Roseville, California
1 month ago
Issaquah, Washington
over a year ago

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Questions? Get answers from San Jose Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Corner room, high floors for best views”
 of 5 bubbles 921racheleg, 18 Mar 2017 | Read review
“Corner room on a high floor”
 of 5 bubbles czmdivenut, 11 Mar 2017 | Read review
“corner junior suites”
 of 5 bubbles angupema, 28 Feb 2017 | Read review
“Valet parking is the only option but we felt it was worth it”
 of 5 bubbles kathrynjames, 27 Feb 2017 | Read review
“corner rooms are especially pleasant”
 of 5 bubbles AlanA0531, 14 Feb 2017 | Read review
5 of 5