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San Jose Marriott

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885 Reviews from our TripAdvisor Community

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Showing 856: English reviews
Singapore, Singapore
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 October 2016

Loved the huge bathtub in the room -- which, in itself, was very large and comfortable. Slept very well. The breakfast buffet is quite limited but obviously better than nothing. The staff is very courteous and helpful.

Helpful?
Thank shubhodeep_pal
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time to share your experience with us! Nothing thrills us more than knowing that you enjoyed our luxurious tub & comfortable bed. It also delights us to know that our team provided you with excellent service throughout your stay. We hope to have another opportunity to welcome you back! More 

Thiruvananthapuram (Trivandrum), India
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 October 2016 via mobile

I stayed here for 7 nights, and needless to say this was one of the best hotel experiences I had. The service was exemplary, and they ensured to walk the extra mile to make a customer like me happy. I'd lavish praise on Jesse at the Reception who was courteous, professional, and customer-centric. Should there is one point that needs... More 

Helpful?
Thank Pjacobvarghese
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Nothing makes us happier than reading your wonderful experience! We are thrilled that you enjoyed a seamless, unforgettable experience here with us in the heart of Silicon Valley and that our team went above & beyond to ensure your stay was flawless. We will absolutely share your kind compliments with Jesse and sincerely thank you for the kind remarks. We... More 

San Jose, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016

Wondeful attentive staff without being over the top. Renovayed rooms and executive lounge. Beautiful common areas and lobby. The best hotel in San Jose and a wonderful location. Light rail stop next to the hotel

Helpful?
Thank 2015NMR
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for sharing your kind words with us! Nothing thrills us more than hearing that our team provided you with attentive, accommodating service and that you enjoyed our renovated, modern guest rooms. We are also delighted to know that you found our prime location to be convenient. Should your travels bring you back to San Jose, it would be... More 

Level Contributor
111 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 21 September 2016 via mobile

So first off: the front desk staff here are brilliant. Really welcoming and professional. With perhaps that slight inkling in their eyes that you are about to sign in to the most expensive yet seriously underwhelming hotel. In the world? Well, perhaps that's going a bit far. But true in my experience. I was allocated an enormous 4th floor room.... More 

Helpful?
Thank EnglishViv
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

We appreciate you sharing your feedback with us. While we are thrilled that our front desk team provided you with professional, friendly service, we are truly disappointed to learn that your stay here did not meet the excellent Marriott standards we strive for. We will be sharing your concerns with our team and absolutely take steps to ensure we are... More 

Kentucky
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 September 2016

We stayed on business 2 nights for a conference at the hotel. The rooms and the hotel are very clean; however, the rooms are average as far as amenities and noise level. One can hear showers running above, below and next to the room and some voices carrying. No USB ports in the room! What? The concierge lounge was excellent... More 

Helpful?
Thank vinfamily3
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking the time to share your experience with us. While we are thrilled that you were able to join us in an immaculately clean room, we do apologize for any noise disturbance you experienced. It also delights us to know that our team provided you with friendly, helpful service and that you also enjoyed our excellent concierge... More 

Perth
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 September 2016

I stayed recently as a support person for a friend who was attending a weekend dance competition, stayed here for convenience and as part of a pricey package deal. Overall impression was an expectation of great service and quality, that wasnt fully delivered upon. On check in, discovered a half glass of wine left in the bar fridge, missed on... More 

Helpful?
Thank MysterySusan
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

We sincerely appreciate you taking the time to share your valued feedback with us, Susan. As we strive to consistently provide our guests with exceptional service & seamless experiences, we are truly sorry that your time with us did not meet expectations. We will absolutely share this with our management team to ensure this doesn't happen again in the future.... More 

New Hampshire
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 20 September 2016

The San Jose Marriott is attached to the San Jose Convention Center and is a great place to stay for an event. The rooms are quite nice and the beds are very comfortable. It's central to pretty much everything in San Jose and easy walk to bars and restaurants. It is a little pricey, but worth it with no need... More 

Helpful?
Thank coldinNH603
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for sharing your wonderful review with us! Nothing thrills us more than knowing that you enjoyed our convenient proximity to the convention center and beautiful event spaces. It is always exciting to know that our guests were able to explore all of San Jose's attractions due to our prime location. Should your travels bring you back to the... More 

Turlock, California
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 September 2016 via mobile

My family and I stayed Friday night before our flight to Nashville and we were all very impressed. The hotel is beautiful and the rooms were clean and comfortable. We had dinner and drinks at the restaurant and were satisfied.

Helpful?
Thank MrsV27
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking time out of your day to share your wonderful experience with us! We are so glad that you & your family enjoyed our beautiful, comfortable rooms and that you were able to join us for a delicious meal at Arcadia Steak. Should your travels bring you back to San Jose, it would be our pleasure to... More 

New York City, New York
Level Contributor
429 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 17 September 2016

I stayed here while speaking at a conference. I found the room large, comfortable and inviting, with a good work area. The front desk was unceasingly helpful and everyone I spoke to there was upbeat and friendly. Very good food in their coffee shop/restaurant. I want to specifically commend their effort to be a greener hotel. If you don't need... More 

Helpful?
Thank Staten_Islander
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for taking time out of your day to share your experience with us! We are thrilled to hear that our team upheld Marriott's wonderful standards of service and was friendly & helpful throughout your stay. It may also please you to know that we offer complimentary Wifi in our lobby as well as to all Marriott Rewards members... More 

New York City, New York
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 September 2016

Positives: coffee and gift shop well run and has a great selection. Front desk staff was helpful and customer service oriented. Gym and conference facilities and proximity to conference center. Negatives: 60 minute wait for room service breakfast, didn't change sheets in my room despite declining the green option, tired decor. I do wish I stayed at the Fairmont.

Helpful?
Thank LoisGriffin75
Mark S, Guest Relations Manager at San Jose Marriott, responded to this review

Thank you for sharing your recent experience with us. We are thrilled to have been able to host you for your conference and that you found our coffee and gift shop to be well ran with a great selection, our front desk staff staff to be helpful and customer service oriented and the proximity to the gym and the conference... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about San Jose Marriott

Address: 301 South Market Street, San Jose, CA 95113
Region: United States > California > San Jose
Price Range: $229 - $708 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Jose Marriott 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
San Jose Marriott Hotel San Jose
Marriott San Jose
Hotel Style:
#3 Green Hotel in San Jose
#3 Luxury Hotel in San Jose
#4 Business Hotel in San Jose
#9 Romantic Hotel in San Jose
#11 Family Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from San Jose Marriott staff and other travellers.
9 questions
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Questions? Get answers from San Jose Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 14th floor and enjoyed the view.”
 of 5 bubbles 721sandym, 1 Nov 2016 | Read review
“Corner rooms have great views with lots of windows.”
 of 5 bubbles mom23kids, 1 Nov 2016 | Read review
“Stay away from 806 - it has random water hammer at 6AM. Lifts can get busy so maybe lower floors.”
 of 5 bubbles J9392QAtimh, 1 Nov 2016 | Read review
“Ask for a room that has no one else round so it's quiet”
 of 5 bubbles vinfamily3, 20 Sep 2016 | Read review
“Great place to stay and for our business conference. Room was quite and comfortable.”
 of 5 bubbles SueFritz, 6 Sep 2016 | Read review
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