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All reviewsthe concierge loungeconvention centercorner roomvalet parkingattending an eventnice hotelwould stay here againroom servicevalet staffdowntown areabusiness travelerslight railbusiness tripthe room was niceenjoyed my staysilicon valleyacadia
I stayed for almost a week in this hotel in the summer. It's a standard Marriott, but with the location just beside the convention center, the rate was not standard at all. Not sure whether the hotel was over booked during the last trip, I...More
Response from TeamMarriott, Director of Operations at San Jose MarriottResponded 20 November 2017
Thank you for your review. We appreciate your loyalty as a Marriott rewards member. We strive to always live up to the Marriott brand standards, and we're sorry your experience here was disappointing. We have shared your feedback with our staff to ensure...More
Any hotel that has 24 floors needs more than four elevators to function. Nobody wants to wait 10 minutes for the elevator. Though I loved the location of the San Jose Marriott I didn’t love many of the hotel add on’s. My least favorite would...More
Thank Abbi W
Response from TeamMarriott, Manager at San Jose MarriottResponded 13 November 2017
Thank you for your recent visit to our hotel and for your review. We are committed to offering every one of our guests an exceptional stay, and we apologize that we did not do so for your visit. We are always looking for...More
As with most Marriott properties, the associates here are top notch. I have a limited (not that high) guest reward status with Marriott but was given a high floor with a great view when I asked at check-in.
There was some really cool art work...More
Response from TeamMarriott, Manager at San Jose MarriottResponded 5 November 2017
Many thanks for taking time to post your review. We're delighted you found our staff and service to be top notch and enjoyed the beautiful art work in your room. We apologize for the limited dining options. We have shared your feedback with...More
I stayed here last month for an event taking place at the adjacent convention center and paid over $500/night. The first day I noticed BLOOD on the outside of the shower curtain. On the second day I was given a towel with BLOOD on it....More
Response from TeamMarriott, Manager at San Jose MarriottResponded 28 October 2017
On behalf of our entire team, please accept our sincerest apologies for our hotel not living up to your expectations. We do not take these concerns lightly, especially with the cleanliness of the hotel - this has to be priority #1. We will address this...More
It has everything you would expect of a Marriott and it's location is great right beside the convention center. The rooms are clean, the bathroom was large but could use a shelf in the vanity area if they are considering any renovations. The checkin and...More
Thank Yvonne H
Response from TeamMarriott, Manager at San Jose MarriottResponded 20 October 2017
Dear Yvonne H,
Thank you for your review on your recent stay at our hotel. Our goal has always been to provide each guest with outstanding service so we are glad to have met your expectations with regards to your guest room and found our...More
Response from Michael S | Reviewed this property |
No shuttle service and the airport is I would say about 20 miles or less. But really depends on when you travel to or from the airport. Rush hour can be a real mess. Check traffic report and give yourself enough time.