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Arena Hotel

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Arena Hotel
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331 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Elk Grove Village, Illinois
Reviewed 1 week ago via mobile

The hotel is a tad run down. The carpeting could use to be replaced and the bed was creaky. That being said, if we ever come back to the SAP center we will definitely stay here again. The location and staff far outweighed the outdated decor.

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Thank Avrin2
Canyon Lake, California
Reviewed 2 weeks ago

This hotel is a little older and you can tell by the smell of the place. It doesn't smell bad, just old. But it does have it's charm. There is a large, wide staircase by the front desk that makes the place seem quite sophisticated. The room I had was very large and had a jacuzzi tub in the bathroom....

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Thank Irishnite
Reviewed 3 weeks ago

Every time my favorite band comes to San Jose, I manage to book a room. Ea ch stay has been a pleasant experience. I loved the "grand hotel" ambiance, and the staff was attentive and gracious. Sure, the carpet in the hallway may have been loose indr spots and it may have been noisy at night, but the jacuzzi was...

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Thank Jennifer S
Reno, Nevada
Reviewed 4 weeks ago via mobile

Our sole purpose for our visit to San Jose was going to a Sharks game, so this hotel was very much worth it. It is within walking distance (less than 10 minutes) to SAP Center, and it's proximity to other amenities AND Downtown San Jose was that much more of a compliment to our stay. We did not need to...

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Thank xfitshark
Reviewed 4 weeks ago via mobile

Unless you really need to save the extra dollars to stay somewhere else, and unless you're happy to bring earplugs and still have to drive or catch an Uber/taxi to your conference in San Jose, then you should just stay somewhere else. The staff are indifferent, the rooms dated, crumbling, and very, very noisy - you'll be woken on the...

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Thank VivreGeorgesBrassens
Louisville, Kentucky
Reviewed 18 October 2016

First of all, the property is old and dated. Lobby is shabby. Breakfast was mediocre. But by far the very most important reason to not stay here is that my two year old son almost fell out of a second floor window. I opened the window for fresh air because the room was very stuffy, even with air-conditioning on. There...

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1Thank Ann M
California
Reviewed 4 October 2016

Booked this room off of reviews from TripAdvisor. The outside looks nice, as does the lobby. Stayed on the second floor and immediately noticed the threadbare carpeting, along with a great deal of debris on the floor. The elevator had a strong cleaning product odor in it. After checking in, we had to walk around several cleaning carts still in...

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Thank LPD50
Reviewed 25 September 2016

The hotel lobby was welcoming and the front desk staff were courteous. I stood at this hotel due to the location near to the testing center I had to go to take an exam. The walls are very thin and neighbors kept making noise even after notifying the front desk.

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Thank Foster_M_2012
Boise, Idaho
Reviewed 22 September 2016 via mobile

Very nice and quiet hotel. Stayed in Sep 2016 on a Tuesday. Descent hot breakfast. We stayed in king suite on third floor. Construction outside, but were waking early anyway. Would stay here again if travel through San Jose.

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Thank JulieCandfamily2014
Reviewed 16 September 2016

There are a lot of really good independent hotels in CA but this isn't one of them. The lobby area is shabby and completely worn out and not clean. The exterior courtyard was not clean with weeds etc growing in beds. The hall carpets have to be from the original hotel and never replaced. This first impression set the tone...

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Thank theWimp

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Arena Hotel features 89 spacious guestrooms offering floor plans from Deluxe King Rooms, Double Queen Rooms, to Deluxe suites. We offer corporate rates, AARP rates, and extended stay rates. We are located within walking distance to downtown San Jose and HP Pavilion. Enjoy our complimentary breakfast and dinner services during your stay. ... more   less 

Additional Information about Arena Hotel

Address: 817 The Alameda, San Jose, CA 95120
Region: United States > California > San Jose
Price Range: $153 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arena Hotel 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Arena Hotel San Jose
Arena San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Arena Hotel staff and other travellers.
7 questions
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Pismo Beach, California
4 months ago
Pismo Beach, California
4 months ago
Mill Valley, California
7 months ago

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Questions? Get answers from Arena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A suite is wonderful if you have an extended getaway”
 of 5 bubbles , 11 Nov 2016 | Read review
“higher floor (3rd) on north side is quietest.”
 of 5 bubbles W0ntGetF00ledAgain, 16 Jul 2016 | Read review
“Tell them you want a room with a jacuzzi in it!”
 of 5 bubbles OneManTravelor, 24 Jun 2016 | Read review
“Do not stay there unless you get a cheap rate under 60 cause you get 20. fee”
 of 5 bubbles ARMANDORAZO, 16 May 2016 | Read review
“no good room”
 of 5 bubbles 315erans, 12 Apr 2016 | Read review
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