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09/07/2017 10/07/2017
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    Extended Stay America - San Jose - Airport

    55 E Brokaw Rd, San Jose, CA 95112-4202
    Hotel website
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 277*
          USD 234*
          USD 277*
          USD 234*
          USD 236*
          Traveller (9)
          Room & Suite (9)
          Dining (3)
          Extended Stay America - San Jose - Downtown
          114 reviews
          #51 of 75 hotels in San Jose
           
          San Jose Airport Inn
          50 reviews
          #47 of 75 hotels in San Jose
           
          La Quinta Inn & Suites San Jose Airport
          609 reviews
          #14 of 75 hotels in San Jose
           
          Staybridge Suites San Jose
          172 reviews
          #22 of 75 hotels in San Jose
           
          Overview
          • Excellent20%
          • Very good19%
          • Average14%
          • Poor15%
          • Terrible32%
          17 Aug 2016
          “Better breakfast than other ESAs”
          4 days ago
          “Hell hole in San Jose”
          Free Wifi
          Free Parking
          Breakfast included
          Non-Smoking Rooms
          Suites
          Fitness centre
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Business Centre
          Laundry Service
          Self-Serve Laundry
          Shuttle Bus Service
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - San Jose - Airport
          Special Offer: Save up to 10% TODAY!
          Hotel deals
          Extended Stay America - San Jose - Downtown
          114 reviews
          #51 of 75 hotels in San Jose
           
          San Jose Airport Inn
          50 reviews
          #47 of 75 hotels in San Jose
           
          La Quinta Inn & Suites San Jose Airport
          609 reviews
          #14 of 75 hotels in San Jose
           
          Staybridge Suites San Jose
          172 reviews
          #22 of 75 hotels in San Jose
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (103)
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          1 - 5 of 100 reviews

          Reviewed 4 days ago

          Staff was great.. hotel was way past a redo, hallway way hot n sticky... rugs were over worn and grime, air con noisy n shower did not work... no eminities, not even water!! Will never stay there again !More

          Review collected in partnership with Extended Stay
          Thank M5360HPthomasb
          Response from 00esa, General Manager at Extended Stay America - San Jose - AirportResponded 3 days ago

          We sincerely apologize that you experienced so many difficulties during your stay. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action...More

          Reviewed 1 week ago

          Very Good value...could be great if they would make a few more adjustments...the a/c unit ran a bit cold...lower it a degree and it's too cold...raise one degree and it's too hot.....they should have extra pillows available in the closet for the sofa bed.More

          Review collected in partnership with Extended Stay
          Thank bernardot780
          Response from 00esa, General Manager at Extended Stay America - San Jose - AirportResponded 1 week ago

          Thanks for reviewing Extended Stay America - San Jose - Airport. We are glad you found us to be a good value for money and were overall pleased with your stay with us. However, we apologize the air conditioner was not working properly in your...More

          Reviewed 2 weeks ago

          Terrible experience - No House Keeping and Air Conditioner issues. I stayed for a week and house keeping never visited and cleaned the room. Air Conditioners were pretty old and made hell of a noise. You can get better hotels for the same rate. Specially...More

          Review collected in partnership with Extended Stay
          Thank santoshkumarv2017
          Response from 00esa, General Manager at Extended Stay America - San Jose - AirportResponded 1 week ago

          Thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Since we are an...More

          Reviewed 2 weeks ago

          This place is dirty. I found hairs in the bed, folded towels, kitchen...toilet was broken. Don't go unless it's super-cheap or there's nowhere else left. Apparently there is a grab and go breakfast I was entitled to...no one told me about it.More

          Review collected in partnership with Extended Stay
          Thank adamjohns2017
          Response from 00esa, General Manager at Extended Stay America - San Jose - AirportResponded 2 weeks ago

          Please accept my apologies for the issues you experienced during your stay. It is never our intention to let you down on your expectations, so I truly regret the inconvenience caused. I am sharing your feedback with the respective teams to ensure happy guests is...More

          Reviewed 10 May 2017 via mobile

          I can only come up with one thing positive about this hotel, and that is it's proximity to the San Jose Airport if you have an early morning flight. Of course they don't have a shuttle bus so that even makes the one positive thing...More

          Thank REVoigt
          Response from 00esa, General Manager at Extended Stay America - San Jose - AirportResponded 11 May 2017

          We truly regret our accommodations and service fell short of your expectations. Please accept our apologies for all the inconvenience you had while here. We will share your concerns with our front desk and maintenance teams to ensure our future guests do not experience the...More

          Extended Stay America - San Jose - Downtown
          114 reviews
          #51 of 75 hotels in San Jose
           
          San Jose Airport Inn
          50 reviews
          #47 of 75 hotels in San Jose
           
          La Quinta Inn & Suites San Jose Airport
          609 reviews
          #14 of 75 hotels in San Jose
           
          Staybridge Suites San Jose
          172 reviews
          #22 of 75 hotels in San Jose
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Laundry Service
          • Self-Serve Laundry
          • Shuttle Bus Service
          • Breakfast included
          • Meeting Rooms
          • Business Centre with Internet Access
          • Room amenities
          • Microwave
          • Things to do
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 126 - USD 271 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Suites
          • Number of rooms
          • 138
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Extended Stay, Booking.com, Expedia, Orbitz, Travelocity, Hotwire, TripOnline SA, Priceline, Cheap Tickets and Cancelon so you can book your Extended Stay America - San Jose - Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • San Jose
          • Also Known As
          • Extended Stay Deluxe San Jose Hotel San Jose ,
          • Extended Stay San Jose ,
          • San Jose Extended Stay
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          Traveller (9)
          Room & Suite (9)
          Dining (3)
          Hotel & Grounds (5)
          Bathroom (2)
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          Nearby Attractions
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          Questions & Answers
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          Room Tips
          "This hotel used to be ran pretty well, not so much now."
          Read review
          "homewood suit by hilton"
          Read review
          "choose a different hotel"
          Read review
          "avoid this hotel"
          Read review
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