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Best Western San Dimas Hotel & Suites

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Traveller (21)
Room & Suite (2)
Dining (1)
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Overview
  • Excellent70%
  • Very good24%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“waffles”(20 reviews)
“omelette”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Special Offer: BWR Bonus Offer
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (306)
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Traveller rating
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2
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210
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All reviewsmade to order breakfastwafflesomelettehappy hourfrench toastexcellent breakfastrose gardenbeer and winemorning breakfastlocal restaurantsclean roomshot tubrose bowlnice poolhousekeeping stafffree breakfastno elevator
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21 - 25 of 303 reviews
Reviewed 13 November 2017

Great place with happy hour and great hot tub. Too bad the pool is not heated. Great staff and very helpful for all our friends/guests that had rooms here for our daughter's wedding. Awesome location!More

Review collected in partnership with Best Western
Thank Daria F
Response from Tiffany W, Front Office Manager at Best Western San Dimas Hotel & SuitesResponded 14 November 2017

Dear Diara, Thank you for your compliments and kind feedback! We are delighted to hear that you thoroughly enjoyed our exceptional staff, central location and hot tub! We look forward to welcoming and servicing you again next time! Sincerely, Tiffany Wade Office Manager Best Western...More

Reviewed 4 November 2017

Very clean and nice property, with extremely friendly and helpful staff. Very responsive to every request that I made of them. Large guest room with nice in-room amenities. Good HVAC unit, which I was able to operate within my own control, and not overly noisy.More

Review collected in partnership with Best Western
Thank dottieb855
Response from Tiffany W, Front Office Manager at Best Western San Dimas Hotel & SuitesResponded 14 November 2017

Dear Dottie, Thank you for your compliments and kind feedback! We are delighted to hear that you thoroughly enjoyed our exceptional staff large guest rooms and in-room amenities! We look forward to welcoming and servicing you again next time! Sincerely, Tiffany Wade Office Manager Best...More

Reviewed 27 October 2017

This hotel has poor and unprofessional management. Was near the bar area and noticed that the hotel manager was sitting at the bar drinking an alcoholic beverage with another guest. The manager said his name was Monzel. Also, other assistant managers are not even present...More

Thank lizzy02214
Response from Monzel W, Manager at Best Western San Dimas Hotel & SuitesResponded 30 October 2017

Dear Lizzy, We appreciate your honest feedback regarding your recent stay. We do want to apologize for any inconvenience you experienced during your check in process. I would love to hear from you directly so that we can review the situation to ensure that it...More

Reviewed 23 October 2017

This Hotel is nice and quiet. The rooms are excellent and way better than expected. Bed was very comfortable. Maid service was excellent, Hotel staff were professional and courteous. Its has lots of dining and shopping opportunities all within a few blocks.

Review collected in partnership with Best Western
Thank stevevY7072AD
Response from Monzel W, Manager at Best Western San Dimas Hotel & SuitesResponded 30 October 2017

Dear Steve, Wow! Thank you for your five star review! We appreciate your compliments and look forward to seeing you again real soon! Tiffany W. Best Western San Dimas

Reviewed 23 October 2017

Loved the area and this hotel. I would love to go back on a non business trip and enjoy the area. The staff was nice and professional. The breakfast was the next level style...cooked eggs the way I wanted. Evening social hour (two hours) was...More

Review collected in partnership with Best Western
Thank Dean W
Response from Monzel W, Manager at Best Western San Dimas Hotel & SuitesResponded 30 October 2017

Dear Dean W, Thank you for your kind feedback and five star review! We are delighted to hear that you thoroughly enjoyed our cook to order breakfast, central location, and our managers reception. We are so glad that you will be back again soon! Sincerely,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Outdoor pool
Heated pool
Details
Price range
USD 136 - USD 210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 136 - USD 210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (2)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"No elevators so you may prefer a downstairs room"
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"first floor, no elevators"
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"For old people with mobility issues, you need to ask for 1st floor rooms. No elevator on property."
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"Third floor room was great."
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