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BEST WESTERN San Dimas Hotel & Suites

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BEST WESTERN San Dimas Hotel & Suites
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248 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Los Angeles, California
Reviewed 4 weeks ago

I stayed at the Best Western San Dimas for over 3 weeks. I transferred from Florida and made it my home while my house was being finished. The staff made me feel like family. The breakfast is unreal. Made to order omelets, eggs, bacon, sausage, French toast etc. restaurant quality by the nicest man you will ever meet. Great hot...

Review collected in partnership with Best Western
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Helpful?
Thank R3899TRstevew
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Valued Guest, Wow! Thank you for leaving such a detailed five star review regarding your recent stay with us. We are pleased to hear you thoroughly enjoyed our cook to order breakfast, well kept grounds, location, and exceptional staff. We will let the Best Western San Dimas staff know they did a job well done! Thank you again for...

Raleigh, North Carolina
Reviewed 4 weeks ago

Motel style, all rooms have exterior doors that open to a courtyard with a pool and hot tub. King room with sitting area, refrigerator, free wifi, free made-to-order breakfast, and free happy hour Monday thru Thursday. Discount coupons for local restaurants included. Well maintained, well landscaped. I was here on business and would recommend it. Staff was very courteous and...

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Helpful?
Thank whopper007
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for leaving such a detailed review regarding your recent stay with us. We are pleased to hear you thoroughly enjoyed our cook to order breakfast, cleanliness, location, and exceptional staff. We are constantly working on improving guests’ satisfaction and service levels. Therefore, your positive feedback helps us see our product through the eyes of our...

Neptune Beach, Florida
Reviewed 5 weeks ago

If you have a choice of where to stay in the Foothills area east of Pasadena, you cannot go wrong with Beast Western San Dimas Hotel and Suites. Every stay is perfect. From arrival, you feel like it is home.

Review collected in partnership with Best Western
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Helpful?
Thank RandomDuke
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Guest, We appreciate your compliments regarding your stay. We are delighted to hear that we were able to exceed your expectations during your visit. Thank you again for your kind words and we look forward to welcoming and servicing you again on your next visit. Sincerely, Monzel Wickliffe General Manager Best Western San Dimas Bus: 909-592-0500 Fax:909-394-4912

Reviewed 28 February 2017

Still the best hotel in San Dimas and near where our Daughter lives (we have stayed at this hotel for around 15 years) It is Very convenient to everywhere! It does not have elevators, but does have a good breakfast included in rate! Internet connection included and okay but cell phone service is sometimes poor in room! Beds are very...

Review collected in partnership with Best Western
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Helpful?
Thank sarahsQ4042MF
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Sarah, Thank you for taking the time to let us know about your experience at the Best Western San Dimas. Our Team is delighted to hear that you have felt at home with us over the years and that you enjoy our cook to order breakfast. Best Western San Dimas is actively working to improve service levels and your...

California
Reviewed 24 February 2017

It's a Best Western so it's nothing special but it was a heck of a lot nicer than I expected. You can also get cooked to order eggs for breakfast included. A fine place to stay if you need to be in that area.

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Helpful?
Thank JH3traveler
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear JH3traveler. On behalf of our team and management, we want to sincerely thank you for leaving such a positive review regarding your stay at the Best Western Inn and Suites, San Dimas. We are thrilled to hear that we exceeded your expectations. Once again, we would like to thank you for staying with us and we look forward to...

New York City, New York
Reviewed 20 February 2017

This hotel is located about 20 minutes from the Ontario airport and is terrific for a business trip or a visit to family in the area with the kids (it has a pool). The rooms are spacious, clean, and just what you'd hope for at a budget hotel after a long day spent flying. Furthermore, the staff is extremely friendly...

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Helpful?
Thank castemke
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Castemke, Thank you for taking the time to let us know about your experience at the Best Western San Dimas. Our Team is delighted to hear that you felt at home with us and that you enjoyed our cook to order breakfast and clean facility. We would love to be of service to you again in the future! Best...

Alpharetta, United States
Reviewed 6 January 2017

One of the best BW's I've ever stayed in. This hotel is the total package - friendly, professional staff, an exceptional cooked to order breakfast, comfortable, clean rooms that all open on to the courtyard for added safety. The pool and courtyard area is beautiful with birds of paradise a large rose garden,blooming even in January.

Review collected in partnership with Best Western
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Helpful?
Thank Jane B
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Jane B, On behalf of our team and management, we want to sincerely thank you for leaving such a positive five star review regarding your stay at the Best Western Inn and Suites, San Dimas. We are thrilled to hear we exceeded your expectations. We appreciate your compliments regarding our complimentary cook to order breakfast, cleanliness, professional staff, and...

Fremont, California
Reviewed 4 January 2017

We stayed at this Best Western so we could be close to the Rose Bowl. It was close to all freeways and had good restaurant in the area. The place was clean, service very good and the breakfast was outstanding.

Review collected in partnership with Best Western
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Helpful?
Thank margaretpC7005ZY
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Margaret, Thank you for your five star review! Our staff truly strives to exceed expectations with every guest experience. I am also glad to hear that you enjoyed our cook-to-order breakfast, friendly staff, cleanliness and location close to the Rose Bowl and Rose Parade. We look forward to seeing you next time! Sincerely, Monzel Wickliffe General Manager Best Western...

Bothell
Reviewed 30 December 2016

This hotel was a great value. Having hot breakfast choices with many options was great. Very clean facility. Large rooms and very nice staff. I would recommend this property to anyone on a leisure or business trip. I've stayed in many hotels in 2016 and this one was extremely nice. With the full breakfast included it is a great value!

Review collected in partnership with Best Western
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Helpful?
Thank robinhJ2061ET
Monzel W, General Manager at BEST WESTERN San Dimas Hotel & Suites, responded to this review

Dear Robin H, Thank you for taking the time to let us know about your experience at the Best Western San Dimas. Our Team is delighted to hear that you felt at home with us and that you enjoyed our cook to order breakfast and clean facility. We would love to be of service to you again in the future!...

Reviewed 28 December 2016

Hotel looked beautiful on outside. Room colors made it look dirty. Bed was hard even to sit on. Worst interior color combo I have seen at a Beat Western. Left after a few hours , hoped the room would grow on us . Waste of my money. Rate it an F

Review collected in partnership with Best Western
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Helpful?
Thank robertaZ9257DK
BestWesternHotels, Corporate at BEST WESTERN San Dimas Hotel & Suites, responded to this review

We are sorry to hear your recent stay with us did not exceed your expectations. We appreciate your feedback, and we will continue to improve our guest experience. We hope you give us another chance in the future to make it right. - Best Western Hotels & Resorts

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The BEST WESTERN San Dimas Hotel & Suites allows you to stay in comfort, with value and peace of mind--100% nonsmoking hotel. Enjoy a pool and spa centered courtyard surrounded by a beautiful rose garden. Suburban property, adjacent to many cities and to major events. Hotel features double queens, kings, and single queen beds. Adjoining rooms are available. Airports: Ontario International 17 miles, LAX 60 miles. Property located off I-57, 1/4 miles South of I-210. Recently renovated, modern design decorum. Must have ID & credit card upon check in. ... more   less 

Additional Information about BEST WESTERN San Dimas Hotel & Suites

Address: 501 W Bonita Ave, San Dimas, CA 91773-2500
Region: United States > California > San Dimas
Price Range: $197 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN San Dimas Hotel & Suites 2.5*
Number of rooms: 59
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Also Known As:
Comfort Suites Near Fairplex Hotel San Dimas
Comfort Suites San Dimas
San Dimas Comfort Suites
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Questions & Answers

Questions? Get answers from BEST WESTERN San Dimas Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For old people with mobility issues, you need to ask for 1st floor rooms. No elevator on property.”
455gloriaw, 27 Dec 2016 | Read review
“Third floor room was great.”
4traciemello, 21 Nov 2016 | Read review
“We were on the bottom floor (100's)”
rkofrv, 13 Nov 2016 | Read review
“2nd floor with a view of the pool”
bjdm81655, 2 Oct 2016 | Read review
“Ask for a first floor room if you have problems with stairs.”
Webknitter, 31 Aug 2016 | Read review
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