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Fairfield Inn & Suites San Francisco San Carlos

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Fairfield Inn & Suites San Francisco San Carlos
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169 Reviews from our TripAdvisor Community

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Showing 159: English reviews
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Harrisonburg, Virginia
Reviewed 2 weeks ago via mobile

I stayed one night at this hotel and I am really happy with my experience ; the hotel is clean and it offered a nice breakfast. Some residents were in the swimming pool but I slept early and didn't feel much, the air condition is little bit old style but in general I liked it... good for one or two...

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Helpful?
Thank Samy1980
Management response:

Dear Samy1980, Thank you for sharing your experience at the Fairfield Inn & Suites San Francisco San Carlos through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in meeting your expectations. Your feedback is integral to our ability to continue...

Boise, Idaho
Reviewed 3 weeks ago

If you travel to the Silicon Valley area often, finding an available hotel in Redwood City, Palo Alto and points south of SFO is alway difficult. Reserve early. This Fairfield is south of the airport and right off Hwy. 101. The staff is very friendly, accommodating and willing to help. I was in the area on business and surprised that...

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Helpful?
Thank JimH_Tarheel
Management response:

Dear JimH_Tarheel Thank you for sharing your experience at the Fairfield Inn & Suites San Francisco San Carlos through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest your feedback will be shared with...

Reviewed 8 January 2017

This hotel is easily overlooked because San Carlos is not a well known city. However, the location is great if you have business, or want to do some sightseeing, in mid-peninsula area. There is easy access to the freeway as well as to surface roads when the freeways have heavy traffic. The hotel is close to San Francisco Airport yet...

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Helpful?
Thank robinettaw
Management response:

Dear robinettaw, Thank you for sharing your experience at the Fairfield Inn & Suites San Francisco San Carlos through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. We also appreciate for taking your time to explain the location and giving full survey the area. Your feedback is integral to...

California Bay Area
Reviewed 20 December 2016

I was disappointed as most Marriott properties, even budget level, are well run and clean. As others have noted, this hotel is noisy. It is next to a busy highway, rooms are not soundproof, doors seem to slam shut with a vengeance... When I arrived, the intercom for late night entry had been unplugged! So, at 11 pm, I'm pushing...

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Helpful?
Thank Footloosewomen
Antonio G, General Manager at Fairfield Inn & Suites San Francisco San Carlos, responded to this review

Dear Footloosewomen, Thank you for your review of the hotel. I would like to apologize for the lack of a stress free stay during your travels. I can't imagine what you went through during your arrival. I will appraise all your concerns and take the appropriate actions. It is guests like you that help us improve on our deficiencies. Again,...

Memphis, Tennessee
Reviewed 13 December 2016 via mobile

This place must be popular with the hookers. Close to the airport. Staff that are mainly absent. Rooms with windows that open all the way. Beds that made me fear to sleep in them. And the bathroom. UGH. Luckily there's a laundry on each floor. Easier to clean the extra bodily fluids from your stripper wear. If I wasn't here...

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Helpful?
Thank dwalescmi
Antonio G, General Manager at Fairfield Inn & Suites San Francisco San Carlos, responded to this review

Dear dwalescmi, Thank you for your review on the hotel. We take reviews seriously whether good or ban. I will be looking into your concerns.

Reviewed 7 December 2016

You are forced to listen to your neighbor's TVs, phone conversations, and whatever they're doing in their bathrooms (gross) at all times. I could hear someone clearing their throat in their sink at 6am as if they were inside my room. At 12:00 midnight the next room over had their TV on at what seemed to be a normal volume,...

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Helpful?
Thank Graham W
Antonio G, General Manager at Fairfield Inn & Suites San Francisco San Carlos, responded to this review

Dear Graham W, Thank you for writing a review on the hotel. We do apologize for the inconveniences that you encountered during the stay. The room must have been a connecting room. We checked all connecting rooms and found 1 set of the room doors were not set properly for sound proofing. Also, we would like to apologize for your...

Westlake Village, California
Reviewed 30 November 2016

I'm impressed that you have changed to all paper cups and plates for breakfast. It's so unfortunately that people don't pay attention to the recycle bins you put out in the breakfast area. Thank you for the great cookies in the afternoon. Nice to come back to a warm yummy snack. It's time to flip those mattresses. In my room...

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Helpful?
Thank horse54
Management response:

Dear horse54, Thank you for writing a review on the Fairfield Inn & Suites - San Carlos. I apologize for the mattress and the dent in bedside table, we have fixed the issue. Again, I would like to thank you and hope to see you again when your travels bring you back to the area. Sincerely, James Williams Guest Service...

San Francisco, California
Reviewed 2 November 2016

Overall very clean and friendly hotel. Next to the San Carlos airport. It's of the freeway and down a side road. Has a Burger King next door. The rooms were clean and no issues. Limited free breakfast which was nice. Eggs were just ok and sasuage patties were tasty. Juice, cereal and other items were available. Free parking available.

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Helpful?
1Thank Jeffrey D
Management response:

Dear Jeffrey D, Thank you for sharing your experience at the Fairfield Inn & Suites San Francisco San Carlos through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in meeting your expectations. Your feedback is integral to our ability to...

Sarajevo, Bosnia and Herzegovina
Reviewed 30 October 2016

There isn't anything particularly special to say about the hotel. We stayed here because the airline put us up here. Burger King and a Steakhouse within walking distance. You'll have to taxi/Uber to get other places if you don't have a car. The room was clean, breakfast was included.

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Helpful?
Thank CGINCG
Antonio G, General Manager at Fairfield Inn & Suites San Francisco San Carlos, responded to this review

Dear CGINCG, Thank you for writing a review on the hotel. I'm sorry that the airline put you up at this hotel. I will be contacting the airlines to better screen their customers so that other hotel guests will not be experiencing what you endured. Thank you again and have a good day.

Hong Kong, China
Reviewed 9 October 2016

We booked three rooms here, Oct. 4-7, and when we checked in early, as in 9am early, we were met by Kenny Wong-Many, truly an asset to the hotel chain, he did everything to assist us in checking in early, even put in a free breakfast for all the members of our group, and he was truly amazing with all...

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Helpful?
Thank 711traveller
Management response:

Dear 711traveller, Thank you for sharing your experience at the Fairfield Inn & Suites San Francisco San Carlos through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued repeat guest your feedback will be shared...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites San Francisco San Carlos

Address: 555 Skyway Rd, San Carlos, CA 94070-2713
Region: United States > California > San Carlos
Price Range: $135 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites San Francisco San Carlos 2.5*
Number of rooms: 120
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Also Known As:
Fairfield Inn And Suites San Francisco-San Carlos
Fairfield Inn & Suites San Francisco-San Carlos Hotel San Carlos
Fairfield Inn San Carlos
Fairfield San Carlos
San Carlos Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites San Francisco San Carlos staff and other travellers.
2 questions
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San Jose, California
7 months ago

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Questions? Get answers from Fairfield Inn & Suites San Francisco San Carlos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet middle room - away from ice and vending room”
 of 5 bubbles robinettaw, 7 Jan 2017 | Read review
“Try for the third floor away from the freeway if you want to sleep.”
 of 5 bubbles Footloosewomen, 19 Dec 2016 | Read review
“get a room facing the back of the hotel. It is quieter.”
 of 5 bubbles horse54, 30 Nov 2016 | Read review
“Try to get a high floor room”
 of 5 bubbles 711traveller, 8 Oct 2016 | Read review
“Pick another hotel”
 of 5 bubbles mtheo_11, 21 Apr 2016 | Read review
5 of 5