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DoubleTree by Hilton San Bernardino

PricelineUSD 135*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 164*
USD 135*
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USD 140*
USD 140*
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DoubleTree by Hilton San Bernardino
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265 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton San Bernardino
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Showing 259: English reviews
Reviewed 30 October 2016

One is close to everything, rooms are quiet, and pleasant surrounding in the hotel and by the pool. Lots of restaurants to choose from for your dining pleasure. Close to shopping, quaint shopping areas that are pleasant to cruise through in the evening in Redlands. You can also eat various cuisines - Asian, French, Italian, English. There are also unique...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Evelynn-Joy K
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Evelynn-Joy, Thank you so much for the great review. I am so glad to read that our hotel was perfectly located for all of your needs and had an ample dining selection. I hope that you come back and visit us again soon. Very Respectfully, Timothy Wagner General Manager

Las Vegas, United States
Reviewed 25 October 2016

Business trip to San Bernardino netted me a great hotel experience with the DoubleTree by Hilton. Friendly staff and a warm cookie upon arrival and check-in. Great room and an ecology friendly trash/recycle bin. No complaints at all. Great location. Easy to reach and close to my business meeting locale. I'd recommend this hotel for both business and vacation stays.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Anthony D F
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Anthony, What a stellar review! Thank you so much for the 5 out of 5 rating and we are so pleased to know that you'd recommend our hotel to others. Hope that you will come back and visit us again soon! Very Respectfully! Timothy Wagner General Manager

Joshua Tree, California
Reviewed 21 October 2016

Check-in was quick and friendly. The gave me a couple of extra cookies and bottled water when I requested it. The rooms were, as always, clean and nice. I was able to sleep the whole night without hearing any 'neighbor noise'.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 997khristinew
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

997khristinew, Thank you so much for taking the time to review your recent stay. I am so glad to hear that you enjoyed our signature DoubleTree by Hilton warm Chocolate Chip Walnut cookie and that your room was free from any neighbor noise. I hope that you will come back and see us again soon. Warmest Regards, Timothy Wagner General...

Riverside, California
Reviewed 19 October 2016 via mobile

The renovations definitely improved the looks of the place. Every staff encounter was extremely hospitable. It is a great location for restaurants, however, be careful walking. The pedestrian "go" signal is identically timed with the traffic "go" and the drivers don't look. The bed was comfy, we slept well...felt like memory foam. So if you like firm, maybe you should...

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Helpful?
Thank Kauai-Biz-Traveler
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Kauai-Biz-Traveler, Thank you so much for choosing the DoubleTree by Hilton San Bernardino to be your home away from during your visit to the mainland. I am so glad to learn that you enjoyed our new location and the services we provide. I hope that you will come back and visit us again soon when your travels bring you back...

Las Vegas, Nevada
Reviewed 19 October 2016

Don't pre request anything. We never got our extra towels. Finally got our extra pillows after requesting by two other times. The beds were amazing and the pool was nice. Although, the pool towels weren't restocked. So we us to sit and dry off by the cool breeze.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bkgscott
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Bkgscott, Thank you for taking the time to review your recent stay. Please accept my apologies on behalf of the hotel that your pre-arrival items were missed and pool towels were not plentiful. I certainly know we can do better and will review the hotel's procedure with my director of rooms tomorrow at our only 1 on 1 meeting. Thank...

Modesto, California
Reviewed 11 October 2016

We drove 400 miles for a loved ones unexpected passing. It was stressful enough so having staff that was friendly efficient and not troublesome asking too many questions or acting fake friendly, the room was very quiet and comfortable,

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Denise B
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Denise, Thank you for taking the time our of your busy schedule to share your recent experience at the DoubleTree by Hilton San Bernardino. Please accept our most heartfelt sympathies for your family's unexpected loss of a loved one. We are so relieved to know that during your difficult time, we were able to make your stay comforting for your...

Scottsdale, Arizona
Reviewed 10 October 2016

My husband and I were just passing through and needed a place to stay for the night. I researched Hilton properties on-the-fly because of my elite status, and because I wanted a nice place to stay and a nice meal. We hit a home run! Very nice property with what looks to be a newly remodeled lobby/ restaurant/ bar area...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Susan L
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Susan, Happy Anniversary!! I am so glad that our hotel could add to the enjoyment of your celebration trip. We greatly appreciate all of the wonderful feedback and hope that you will come back and visit us again soon. Best wishes to you and your husband! Warmest Regards, Timothy Wagner General Manager

Loma Linda, California
Reviewed 10 October 2016 via mobile

So the hotel was okay. We rented a room for a week and every evening someone would turn off the air I am guessing it was housekeeping. So we can into a very hot room. Outside of that the room was good the bed was comfortable. They could have taken a bit more pride in cleaning up though we found...

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Helpful?
Thank WB1984
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

WB1984, Thank you very much for taking the time to review your recent stay. Please accept my apologies for housekeeping deficiency which you experienced. It is certainly not representative of the level of service and product we strive to provide our guests each day. I hope that you will view your experience as the exception and not the rule for...

Reviewed 8 October 2016

Not too much to say. Rooms were new, clean and the continental breakfast was quite tasty with extra bacon. The waitress/server that took care of us for breakfast was incredibly nice and went out of her way to make sure we had everything we needed. Thanks!

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Helpful?
Thank Wes S
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Wes, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton San Bernardino. We greatly appreciate the feedback and I am so glad to hear you had a good stay with us. Come back and visit us again soon! Warmest Regards, Timothy Wagner General Manager

Wonderland
Reviewed 6 October 2016

I love staying here, not only for the cookies hahaha but cause the beds are so comfy! But the only down side is the internet sucks both premium and the free one! It's 2016 we need a strong wifi signal

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank plur2016
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Plur2016, Thank you for taking the time to review your recent stay with us. We greatly appreciate the feedback on our guest internet connection and will be sharing the feedback with our internet service provider, AT&T, during our quarterly wrap sessions. Thank you for staying with us in San Bernardino and I hope that you will come back and see...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the city’s ‘restaurant row,’ DoubleTree by Hilton San Bernardino is an ideal venue for business and leisure travelers. Next to the 10-215 interchange, we are just minutes from the San Manuel Amphitheater, San Manuel Indian Bingo & Casino, National Orange Show, Auto Club Speedway (NASCAR), Ontario International Airport (ONT) and more. Enjoy our signature warm chocolate chip cookie you’ll receive on arrival. Unwind in a comfortable guest room that features modern decor, complimentary WiFi, HDTV, work desk, coffee maker, and multiple phone lines. Upgrade to enjoy views of the mountains and a refrigerator in your room. Don’t forget to check out our special offers page for a variety of packages and exclusive savings. Relax in our outdoor heated pool and hot tub, work on your exercise routine in our 24-hour fitness center with cardiovascular and weight equipment, or test your skills in our game room. Over 10,000 sq. ft. of meeting and exhibit space makes this one of the most popular venues in the area. The Cutting Board offers comfort food with a modern twist, a variety of beverages, micro brews and custom cocktails, as well as outdoor patio seating, open daily for lunch and dinner. For breakfast, select from an expansive buffet or cooked-to-order meal in our Sunrise Room. You may choose to stay in with our In-room dining service. Pick up your favorite beverage, Starbucks coffee, or a to-go meal at the Made Market, our coffee shop. ... more   less 

Additional Information about DoubleTree by Hilton San Bernardino

Address: 285 E Hospitality Ln, San Bernardino, CA 92408-3411
Region: United States > California > San Bernardino
Price Range: $156 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Bernardino 3.5*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Hotwire, Priceline, Hotels.com, Expedia, Orbitz, Cancelon, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your DoubleTree by Hilton San Bernardino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Bernardino Hotel San Bernardino
Hilton Hotel San Bernardino
San Bernardino Hilton
DoubleTree By Hilton San Bernardino California
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Bernardino staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton San Bernardino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are not a Hiltons honor member ~join! The 7th floor is for honor members”
tag2011, 26 Feb 2017 | Read review
“Comfortable stay for business travel- close to I-10”
jenniferjF8823VN, 3 Dec 2016 | Read review
“I think the East Tower may be to most business traveler's liking, away from the tourists”
411brianb411, 10 Aug 2016 | Read review
“Lower numbered rooms are closer to the stairways.”
BBallDad88, 23 Jul 2016 | Read review
“We had several family members staying in different rooms. Everyone agreed that the rooms were QUIET, clean, and very comfortable.”
Elizabeth85122, 15 Jul 2016 | Read review
5 of 5
Priceline
USD 135* /night
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Booking.comUSD 164
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Prices are for 1 room, 2 adults
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