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DoubleTree by Hilton San Bernardino

PricelineUSD 135*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 293*
USD 135*
Great Deal
USD 140*
USD 140*
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DoubleTree by Hilton San Bernardino
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265 Reviews from our TripAdvisor Community

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Showing 259: English reviews
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Newburyport, Massachusetts
Reviewed 3 days ago NEW

We were staying as a large group for a wedding in the area. The hotel and staff were extremely accommodating for our large group. Rooms were reasonably priced, clean and comfortable. We had the buffet breakfast and apppetizers near the bar and courtyard, and one dinner. Food was very good, as was the service.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Pam72015
HOTEL’S FAVOURITE REVIEW
Reviewed 5 days ago via mobile

Been a long time since I've stayed at this Hilton property. Was amazed at how nice the remodel had gone and all the changes and updates. Amazing gym! Neat bar off lobby. Amazing folks at check in. Great Food choices. Lots of food and drink options near by. A perfect place to call home while on the road for Travel....

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Helpful?
Thank DaleDale2
About Hotel's Favourite Review
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Dale, Welcome back to San Bernardino and welcome to DoubleTree by Hilton! Our transformation from the old Hilton San Bernardino, and the following Hotel San Bernardino has been massive and we are so lucky to have our fresh and lively DoubleTree by Hilton. We are so glad that you decided to stay with us again. You're welcome to call us...

Napa, United States
Reviewed 1 week ago

The hotel is clean and bright, staff is over the top friendly and helpful. Restaurant is very good, enjoyed every meal or snack I had while there. Bed linens and bathroom towels account for a large part of my rating of any hotel and this DoubleTree passes the mark! The blower in the room which is regulated by the thermostat...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank chelim2017
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Chelim2017, What a great review! So glad to hear that our over the top team members and clean and bright hotel left a positive impression on you. I hope that you will come back and visit us again soon. Yours in Hospitality, Timothy Wagner General Manager

Las Vegas, Nevada
Reviewed 1 week ago

We pre-booked this hotel with a guaranteed check in by 3pm. We arrived at 1:30pm and the staff advised our rooms would not be ready until 3pm. When we returned at 4pm the staff said our rooms were still not ready and they were unsure when housekeeping would be done cleaning our rooms. Very disappointing as we had an event...

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Helpful?
Thank tnewberry
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

TNewberry, Thank you for taking the time to share your recent experience. Please accept my apologies for our inability to have your room properly prepared that the time of arrival. I can certainly understand how frustrating it must have been to have your schedule impacted by something so routine as checking into the hotel. I will discuss your expierence with...

Wyckoff, New Jersey, United States
Reviewed 1 week ago

I arrived for the funeral of my uncle Alby who was the president of USC San Bernediio. The hotel gave us a special berivement rate which was incredible. I am a Hilton honors member and was treated as such.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Glenn A
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Glenn, Thank you for taking the time to review your recent stay. The DoubleTree by Hilton San Bernardino team and I were very saddened to learn about the passing of your Uncle Albert. It is a tremendous loss to the San Bernardino community. Dr. Karnig did so many great things during his life and while leading the CSUSB campus for...

Gilbert AZ, United States
Reviewed 1 week ago

The rooms were very clean, Beds very comfortable(wife would want one of her own), front desk was very welcoming, Work out facility is one of the best I have seen at these locations. The maids corner was very nice and carried Starbucks coffee. The personnel in that location were very engaging and represented Hilton well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jasontO3872YZ
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

JasonTO3872YZ, So glad to hear that you enjoyed our comfy beds and that you would want one of your own! DoubleTree by Hilton has heard this request from many of our guests and they have put together a website so you can have your own DoubleTree by Hilton bed too. In fact, any of our guest room products are available...

Bucoda, United States
Reviewed 3 weeks ago

there were a large amount of customers, and no one was engaging or taking orders. 3 employees stood around and spoke Spanish amongst themselves and didn't help the one bartender trying to service everyone with no sense of urgency

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank laycew2017
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Laycew2017, Please accept my personal apologies for the poor service you received in our restaurant, The Cutting Board. If have shared your comments with our food and beverage director so that she may use the feedback to further improve our service offering. I hope that you will give us the opportunity to prove this to you by dining with us...

Moreno Valley, United States
Reviewed 3 weeks ago

Very nice Hotel, Lives up to the Brand. Overwhelming amount of amenities for the price. I am not that familiar with that area but I had no issue navigating to my destination or back to the Hotel. Its surrounded with decent restaurants. They have Starbucks and a Bar in the lobby(AWESOME). We didn't get a chance to use the pool...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jesseh170
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

JesseH170, What a great review and we are so glad to hear that you will be coming back again to visit our pool and fitness center. We look forward to you making the DoubleTree by Hilton San Bernardino your home away from home when you are visiting the San Bernardino area. Thank you for staying with us! Warmest Regards, Timothy...

chicago
Reviewed 4 weeks ago via mobile

This hotel is easy to find. It is in a safe area. There are wonderful restaurants in the direct area. The room was clean and large. If you are a Hilton Honors member you get free wifi. Please book it.

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Helpful?
Thank bscans
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Bscans, What a great review! Thank you so much! I hope that next time you are in the San Bernardino area that you will choose us again to be your home away from home. Warmest Regards, Timothy Wagner General Manager

Del Mar, California
Reviewed 4 weeks ago

No towels at the pool. We asked for towels and they said 10 minutes. They never showed up. Hotel was fairly expensive for this area, but doesn't deliver on the promise. Disappointed. As a bonus, we used their digital checkin. Took the default room. Showed up at the hotel only to learn that the room wasn't ready for checkin. So...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank chipdesigner
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Chipdesigner, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the city’s ‘restaurant row,’ DoubleTree by Hilton San Bernardino is an ideal venue for business and leisure travelers. Next to the 10-215 interchange, we are just minutes from the San Manuel Amphitheater, San Manuel Indian Bingo & Casino, National Orange Show, Auto Club Speedway (NASCAR), Ontario International Airport (ONT) and more. Enjoy our signature warm chocolate chip cookie you’ll receive on arrival. Unwind in a comfortable guest room that features modern decor, complimentary WiFi, HDTV, work desk, coffee maker, and multiple phone lines. Upgrade to enjoy views of the mountains and a refrigerator in your room. Don’t forget to check out our special offers page for a variety of packages and exclusive savings. Relax in our outdoor heated pool and hot tub, work on your exercise routine in our 24-hour fitness center with cardiovascular and weight equipment, or test your skills in our game room. Over 10,000 sq. ft. of meeting and exhibit space makes this one of the most popular venues in the area. The Cutting Board offers comfort food with a modern twist, a variety of beverages, micro brews and custom cocktails, as well as outdoor patio seating, open daily for lunch and dinner. For breakfast, select from an expansive buffet or cooked-to-order meal in our Sunrise Room. You may choose to stay in with our In-room dining service. Pick up your favorite beverage, Starbucks coffee, or a to-go meal at the Made Market, our coffee shop. ... more   less 

Additional Information about DoubleTree by Hilton San Bernardino

Address: 285 E Hospitality Ln, San Bernardino, CA 92408-3411
Region: United States > California > San Bernardino
Price Range: $157 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Bernardino 3.5*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Priceline, Expedia, Hotwire, Travelocity, Hotels.com, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your DoubleTree by Hilton San Bernardino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Bernardino Hotel San Bernardino
Hilton Hotel San Bernardino
San Bernardino Hilton
DoubleTree By Hilton San Bernardino California
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Bernardino staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton San Bernardino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“If you are not a Hiltons honor member ~join! The 7th floor is for honor members”
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“I think the East Tower may be to most business traveler's liking, away from the tourists”
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“Lower numbered rooms are closer to the stairways.”
BBallDad88, 23 Jul 2016 | Read review
“We had several family members staying in different rooms. Everyone agreed that the rooms were QUIET, clean, and very comfortable.”
Elizabeth85122, 15 Jul 2016 | Read review
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USD 135* /night
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Prices are for 1 room, 2 adults
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