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DoubleTree by Hilton San Bernardino

359 reviews
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Traveller (26)
Room & Suite (22)
Pool & Beach (4)
Overview
  • Excellent56%
  • Very good26%
  • Average8%
  • Poor5%
  • Terrible5%
Travellers talk about
“double tree”(23 reviews)
“cookies”(30 reviews)
“front desk”(35 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton San Bernardino
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (359)Write a Review
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21
Show reviews that mention
All reviewsdouble treecookiesfront deskcomfortable seatingbusiness tripfitness roomfitness centerwould definitely stay here againrooms are nicerecommend this hotelclean hotelup to dateinland empiregreat place to staybreakfast buffetnice staystaff was very friendly and helpful
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1 - 5 of 350 reviews
Reviewed 1 week ago

The hotel was recommended by my clients because it is close to their offices. I found out that it is also close to freeways which is a big plus in Southern California. The staff was very nice, welcoming, and the rooms were clean. Free WiFi...More

Review collected in partnership with DoubleTree by Hilton
Thank James H
Hotel's Favourite
Reviewed 18 December 2017

Had a very good stay at this hotel. The restaurant was great for breakfast. Workout facility was excellent, had every type of workout equipment you could ever use. Complete set of free weights, press bench, multiple individual stations. Pool and hot tub was very nice,...More

Review collected in partnership with DoubleTree by Hilton
Thank Ken T
Response from GeorgeMoraila, Front Office Manager at DoubleTree by Hilton San BernardinoResponded 23 December 2017

Thank you for taking a moment to share your experience. We're happy to hear that you found our hotel to your liking. We're especially glad to hear that you found our staff throughout the hotel to be extremely helpful and friendly. We look forward to...More

Reviewed 2 weeks ago

I was only there for one night and should have asked to change rooms, the smell was pretty off putting. Desk staff were very friendly and welcoming, but slow to respond to requests for help. Gym was OK.More

Review collected in partnership with DoubleTree by Hilton
Thank davisca2018
Response from Kurt H, General Manager at DoubleTree by Hilton San BernardinoResponded 1 week ago

Dear davisca2018, Thank you for taking the time out of your busy day to write a review on you stay. My apologies for any inconvenience you might had during your stay. I forwarded your experience to the Housekeeping and Maintenance department for follow up. I...More

Reviewed 2 weeks ago

The staff was very helpful and polite with my questions and needs. Check in and out was less then 5 minutes. Even room service was quick and hot. The food was excellent. I asked for an earlier check in and they were able to accommodate...More

Review collected in partnership with DoubleTree by Hilton
Thank X669VQjessical
Reviewed 3 weeks ago

Had a great stay, unfortunately it was only for one night. Place was very convenient as we were driving home from the Bay Area to Phoenix. It was peace and quiet after getting caught in rush hour traffic. And they took dogs.

Review collected in partnership with DoubleTree by Hilton
Thank N5215QMjasond
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Banquet Room
Self-Serve Laundry
Conference Facilities
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
USD 127 - USD 329 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
USD 127 - USD 329 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (26)
Room & Suite (22)
Pool & Beach (4)
Dining (1)
Questions & Answers
Ask a question
Amie M
2 October 2017|
AnswerShow all 3 answers
Response from | Property representative |
Good Evening! Your best bet is either going to be a taxi or uber/lyft. The venue is not too far away probably about a 10 minute ride. Let us know if you would like for us to set up a ride for the show. George Moraila Front... More
1
Vote
Eben P
6 February 2017|
AnswerShow all 2 answers
Response from Jennifer J | Reviewed this property |
I remember it to be only the refrigerator and coffee maker as well. I hope things work out for your travels.
0
Votes
Eben P
6 February 2017|
AnswerShow all 3 answers
Response from Timothy W | Property representative |
Thank you so much for the question. Yes, microwaves are available on a first come first serve basis. Please let our front desk agents know upon check-in and we would be happy to accommodate your request. Enjoy your stay... More
1
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12
Room Tips
"Reserve a back up room at another property."
Read review
"Room 4022 was at the end of the hall, close to the back of the west tower, above the banquet rooms. Very..."
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"If you are not a Hiltons honor member ~join! The 7th floor is for honor members"
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"Comfortable stay for business travel- close to I-10"
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