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Quality Inn San Bernardino

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Quality Inn San Bernardino
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63 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Houston, Texas
Reviewed 20 December 2015

This hotel was very old and didn't have a lot of attractive amenities. The railings could have used paint as did the rest of the building. The lobby was nice enough but that's about all that was nice. Everything in the room - carpet, television, bedsheets, furniture was old and oudated. It looked very used to be honest. The bed...

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Helpful?
Thank trancerb
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this review

Thank you very much for your comments. We try very hard to make sure our guests experience is a good one, we apologize that not everything was to your satisfaction. We do have plans next year for updating some items and we hope that you will give us another chance.

A TripAdvisor Member
1 review
Reviewed 10 October 2015 via mobile

They got bed bugs!!!! I'm stayin here now 10/10/15 n a few other rooms had them too!! Went to the front to complain n there was other guests complaining as well, while we were talking another guest brought a bed bug to show the manger!! Thedesk to complain

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Thank A TripAdvisor Member
Los Angeles, California
Reviewed 28 September 2015

The motel authorized the cost of the room plus the deposit for incidentals. We paid our bill in cash on checkout, and then the motel billed my credit card again for the room. Calling the front desk was useless. The motel took its time taking off the charge, even though I disputed it with the credit card company. The property...

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1Thank NoelleTraveler
Kingston, NY
Reviewed 28 September 2015

As usual, there is a sign in the room (312) that said to contact the front desk if there's anything wrong with the room. But it's 2:00 a.m. I have to get up at 7:30 a.m. The check in took too long. They put me on the 3rd floor. I had to find (poor lighting) and go up in an...

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1Thank apinkingston
Reviewed 12 September 2015

The hotel was nice enough and clean. My complaint is not with the appearance or cleanliness of the hotel, but about the Asst. manager, Myrna. She called minutes after I had checked out to tell me that my card had been declined. I explained to her that the card had been charged already the previous day as I saw the...

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1Thank Bob C
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this review

Thank you for staying with us. I apologize that our staff didn't handle the charging of your credit card properly. We understand mistakes can be made but our staff needed to be more diligent in resolving the situation to the guests satisfaction. We hope you will stay with us again in the near future.

Reviewed 1 August 2015 via mobile

The motel, although a bit old and needing some paint is still an above average motel. Whether it be for a family or a weary traveler just passing through; it offers the much a much less expensive alternative to the Hilton across the street. We were pleased with the helpfulness of staff, and would recommend this hotel to all.

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2Thank 951raidersfan
Reviewed 22 June 2015 via mobile

The word "quality" somewhat held its weight in this case. Just finished breakfast and it was very nice and fresh so I decided to write a review. Nicely greeted upon arrival by the desk clerk, however, the room was ALOT smaller than our initial understanding but still VERY comfortable. Although upgrading the t.v. wouldn't be a bad idea the fact...

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1Thank rich r
Reviewed 15 June 2015 via mobile

After check in, we discovered that our room had not been cleaned. Bedding was on the floor, and garbage was everywhere. Upon discussing this problem with the front desk, we discovered that there were no more available rooms. The facility and grounds looked okay, but the service was less than great and we left extremely frustrated.

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1Thank Coraled73
San Diego, California
Reviewed 22 April 2015

the facility was nice, disappointing that the jacuzzi, was closed,due to vandalism the nite before. it is easy to get to, with good proximity to the freeway, so made it very easy to get back onto the freeway.

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Helpful?
Thank Rich M
Reviewed 17 April 2015 via mobile

I've never stayed here before and wish I had. Quick easy access from I-10, room was extremely quiet & clean. I really like this place. Bed was comfortable, no ill smells and everything was well maintained. I recommend this place whether by choice or last minute necessity. I was not dissatisfied in any way. Thank you for having a room...

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1Thank Paul H

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn -Hospitality Lane Hotel is located in San Bernardino, and right next to Redlands, Ca. We are conveniently located next to bustling Hospitality Lane in San Bernardino making our hotel an ideal destination for business & leisure travelers alike. Located at the intersection of I-10 and I-215 on Waterman Ave, we are ideally suited for many destinations including: Loma Linda University and Medical Center, University of Redlands, California Speedway, Ontario International Airport, San Bernardino Soccer Complex and Little League playoffs. We know that traveling can be stressful at times and our goal is to make your stay a memorable and comfortable one. ... more   less 

Additional Information about Quality Inn San Bernardino

Address: 1750 S Waterman Ave, San Bernardino, CA 92408-2840
Region: United States > California > San Bernardino
Price Range: $91 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn San Bernardino 2.5*
Number of rooms: 117
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Also Known As:
Quality Inn San Bernardino Hotel San Bernardino
San Bernardino Quality Inn
Quality Inn San Bernardino California
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn San Bernardino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“If you need wifi CALL AND ASK to make sure they put you in a GOOD room!”
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“In the back”
arnoldm109, 23 Jul 2016 | Read review
“Avoid rooms at the most southwest corner, and check your room before unloading. Our room on the north side was great.”
nicolepN7459AF, 5 Apr 2016 | Read review
“If you are assigned a room with dark, possibly dangerous parking, park in the lighted area near the office.”
NoelleTraveler, 28 Sep 2015 | Read review
“stay somewhere else is my best tip.”
bobc820, 11 Sep 2015 | Read review
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