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Upon check out, I was asked about my stay (room 113), and I mentioned everything being good. After all, everything worked and was available as advertised for the place. The sfaff I encountered were very nice and the location was great for us as well....More
The bulletproof windows for the lobby clerk should have been a giveaway. The breakfast was actually passable, but the facilities and grounds are pretty unkempt and in disrepair. Walter White's RV from Breaking Bad appeared to be permanently parked in the rear. Bathroom door did...More
We were traveling from Redding to Newport Beach and needed a place for the night at the last minute so picked this place. When we arrived the area looked pretty sketchy, which I mentioned to the desk clerk. She said the rooms were fine, but...More
Response from RamsFan99, General Manager at Quality Inn San BernardinoResponded 15 November 2017
Thank you for your comments, we are glad to hear your stay at the hotel was a pleasant one. The Hospitality Lane area where our hotel is located is very safe and plenty of restaurants and shops nearby. We do hope to see you again...More
Let's be practical. There's a reason their prices are 50% lower than the Hilton across the street. This facility was probably built in the '50s or '60s and needs some updates. If you only need a place to sleep or a really short term stay,...More
Thank David L
Response from RamsFan99, General Manager at Quality Inn San BernardinoResponded 27 October 2017
Thank you for comments, we do appreciate them. We are constantly making improvements to the hotel to better serve our guests and we hope to see you again in the future.
I stay in about 18~24 different hotels throughout each calendar year, so I consider myself somewhat well versed in what is and what is not a "quality" hotel. This, most assuredly, is the most atrocious hotel in which I have had the misfortune to stay....More
2 Thank emcii
Response from RamsFan99, Manager at Quality Inn San BernardinoResponded 5 October 2017
We appreciate your comments and we do apologize you experienced issues during your stay. We will review the specifics of your stay and we encourage all guests to contact the front desk during their stay so all matters can be addressed. We value your opinion...More
Response from RamsFan99 | Property representative |
3pm is the standard check in time as the housekeepers are cleaning the rooms from the guests of the previous night. Please contact us the morning of your arrival and we will do everything possible to try and get you into... More
3pm is the standard check in time as the housekeepers are cleaning the rooms from the guests of the previous night. Please contact us the morning of your arrival and we will do everything possible to try and get you into your room quicker if there is a room available. Look forward to seeing you at our hotel.
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"The area surrounding the hotel is run-down and not desirable"