Best Western San Bernardino Hotel
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Best Western San Bernardino Hotel

Location where car was parked when catalytic converter was stolen. This is approximately 15 yards from the hotel entrance.
Traveller (1)
King Guestroom
Room & Suite (7)
Breakfast Room
Dining (2)

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Avg. AU$191 /night, 9/10 - 9/11
AU$312
per night
AU$242
per night
AU$171
per night

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About

2.5
#25 of 33 hotels in San Bernardino
1.5 of 5 bubbles
Location
1.0 of 5 bubbles
Service
2.0 of 5 bubbles
Value
Located in San Bernardino,CA, the Best Western San Bernardino Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Fitness Centre with Gym / Workout Room
Free breakfast
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Budget
Hotel links
Special Offer:Get Double Points on Every Qualified Stay! Book Now

Location

258 E Redlands Blvd, San Bernardino, CA 92408
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Ontario Intl Airport
29.4 km•
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John Wayne Airport
69.4 km•
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3Reviews0Q+A2Room tips

Reviews
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Detailed Reviews
Scott W wrote a review Oct 2023
1.0 of 5 bubbles
Advertised full breakfast. Checked in at 11:00 PM. Desk clerk said breakfast was until 10AM. Went down for breakfast and nothing but cereal and muffins. Desk clerk said we were given the McDonald's gift cards because they didn’t serve the full breakfast. We were only given one card and it only has $5 loaded. The clerk was very hard to understand as his English is not easy to understand. The morning clerk was in no way accommodating. Rooms are very clean. Also right on the I-10. Very noisy at night. Request a room on the south side. Won’t stay here again. Will be writing to the company to complain.
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Date of stay: October 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Don’t expect a full breakfast. Get a south facing room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sunsetbum wrote a review Apr 2024
Matthews, North Carolina
5.0 of 5 bubbles
We stayed here last night . Yes be sure and get on the opposite side from the interstate if possible. The noise is noticeable but we had the ac running so it did drown out the traffic noice. Mandy helped us at checkin. She was so courteous and helpful. She is a real asset to this location. The breakfast was good with hot and cold choices. I was very pleased.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John B wrote a review May 2024
Santa Clarita, California
1.0 of 5 bubbles
You Must Stay Here!!! Especially if...

You like getting your catalytic converter stolen while parked 15 yards from the front door of the hotel. Also, if you like getting completely ignored by the manager Mr. Solanki when you are requesting the video surveillance footage, then this is your spot! Do you like your emails and phone calls dismissed and never replied to? Then you will feel right at home here! Do you want to go in and speak personally with Mr. Solanki so you, too, can be treated like you don't matter? Then book a room and enjoy all these benefits for the low, low price of $4500 (catalytic converter replacement, rental car fees, insurance deductible, missed days of work and time/energy spent trying to get a hold of Mr. Solanki. I have given Mr. Solanki over 15 opportunities to reply, either through either email, phone calls or visits to his hotel. The one reply he sent was an email with no subject, no message, no greeting, and no professionalism whatsoever - it contained 2 pictures of what he called "The Incident." Well, one picture was of a car that was not mine, along with 2 other vehicles that were not mine...so basically useless. The other picture he sent was a screenshot of the time when the first picure was taken off of the video. Again, useless. Other than that, Mr. Solanki never replied. When I finally saw him at the hotel, he refused to share the video. I asked him what he was hiding and he said he wasn't hiding anything. I told him, "If you're not hiding anything, then share the video with the police.", but he refused. After that, he just kept interrupting me as I tried to have a conversation with him. Anytime I said anything, he just talked over me. I know of one other catalytic converter theft that occurred at this hotel, so be careful if you stay there. And if, God forbid, something happens to you or your vehicle, don't be surprised if you have ZERO help or support from Mr. Solanki.

By the way, corporate has not been helpful at all either. They have replied via email 2x and left a voicemail asking me to return their call 1x, but other than that, they have not been in touch either. I returned their call as requested and left 2 voicemails, but have yet to hear back from them. Just so you know, my family and I have stayed at BW hotels many times and, in fact, we stayed at the BW Plus on Shelter Island in San Diego after this incident occurred. Since they are all independently owned, our experiences have varied, but usually they are good. However, this incident, with the hotel not responding and corporate not being helpful, has changed my perspective on the BW Brand.

I stayed here from 4/29/24 to 4/30/24.
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Date of stay: April 2024
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Beware of the manager Mr. Solanki. If you need anything, he will not respond or be helpful in any...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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John B wrote a tip May 2024
Santa Clarita, California9 contributions4 helpful votes
1.0 of 5 bubbles
"Beware of the manager Mr. Solanki. If you need anything, he will not respond or be helpful in any way. The front desk agents are all great."
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Scott W wrote a tip Oct 2023
2 contributions1 helpful vote
1.0 of 5 bubbles
"Don’t expect a full breakfast. Get a south facing room. "
Read full review
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PRICE RANGE
AU$171 - AU$230 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan Bernardino
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN SAN BERNARDINO HOTEL (AU$171) - 2024 Prices & Reviews (California) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Best Western San Bernardino Hotel
Which popular attractions are close to Best Western San Bernardino Hotel?
Nearby attractions include SB Raceway Indoor Karting (0.4 km), Exodus Escape Room (0.6 km), and Confusion Escapes (0.1 km).
What food & drink options are available at Best Western San Bernardino Hotel?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Best Western San Bernardino Hotel?
Conveniently located restaurants include Black Angus Steakhouse - San Bernardino, Claim Jumper Steakhouse & Bar - San Bernardino, CA, and Mimi's Cafe.
Are there opportunities to exercise at Best Western San Bernardino Hotel?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Best Western San Bernardino Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Best Western San Bernardino Hotel?
Many travellers enjoy visiting Asistencia (6.1 km).
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