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Courtyard Salinas Monterey

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178 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Reviewed 7 October 2016 via mobile

I stayed about a week or so ago with my friend and i never do reviews especially when the room isn't in my name but one staff member (i believe his name was Josh) was the most helpful receptionist ever, so lovely and great first impression of the hotel. Every question i had about the area and even Monterey he...

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Helpful?
Thank angelmarie323
Glover, Vermont
Reviewed 22 September 2016

Stayed at this hotel on business. Very friendly, courteous and helpful staff - every request I made was accommodated in a pleasant manner. This property has free parking, indoor pool, hot tub. There is on-site bistro which offers a very limited menu which works in a pinch, with a small bar. Convenient when travelling at odd hours and not wanting...

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Thank Genevieve9
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Thank you so much for your recent review from staying with us. I appreciate all the kind words you had to share about our team, The hotel strives to deliver exceptional customer service and am happy to see that you received that. Our mini fridges are only guaranteed for our suites but I will be more then happy to pass...

Reviewed 6 September 2016

The best part of this hotel is the service. Everyone who we interacted with, from the staff at the bistro to the woman who checked us in, were extremely warm and customer service-oriented. Unfortunately, the facilities look dated and are not in the best shape. The elevator seems to trap odors and smelled different every time we rode it. No...

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Helpful?
Thank William L
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Thank you so much for taking the time to review your recent stay. I am glad to hear that the staff were pleasant and polite. We strive to provide excellent customer service here at the hotel. In regards to your WiFi I know our front desk team is available for support, we have IT assistance when more technical help is...

Ventura
Reviewed 25 August 2016

I recently stayed at this facility for the first time and I was sorely disappointed in trems of value. First the good: Location is very good; you are only a couple of minutes from several stores and restaurants and frankly I am now convinced it is one of the few places around Salinas where you feel safe and don't have...

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Helpful?
Thank Robert C
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Thank you for taking the time to review the hotel. We appreciate your feedback as it allows for the hotel to improve and grow. I am glad to hear that members of our staff made for a memorable experience. I am also happy to hear that you felt safe and comfortable while at our location. Be aware that are rates...

Reviewed 23 August 2016 via mobile

This Marriott is an older and run down property. It is in a nice area but overall it was subpar. Room was okay, floors looked dingy, no HD TV, no fridge or microwave in room. The room rates shift on the weekend but they are not upfront with guests about how much they vary in rates versus booking rates that...

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Helpful?
Thank James N
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Thank you for taking the time to review the hotel I appreciate you commenting on areas you felt could be improved. As with the majority of all hotels rates are reflective of hotel occupancy and the demand of the area and therefore can fluctuate similar to airline rates. Breakfast is available for guests in the mornings, one may purchase it...

Merida
Reviewed 22 August 2016

I had to be at an event early the next morning, so I drove up and stayed at this hotel. It was about 20 minutes from the event at the Nicklaus golf course in Monterey. The hotel is not in a very interesting part of town... I couldn't walk to anywhere I wanted to eat, for instance. So I decided...

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Thank YucatanLiving
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Thank you so much for taking the time to review our hotel. It is reviews like these that we strive to achieve with all guest. I am happy to see that you enjoyed your stay and that the staff were able to create a memorable experience during your stay in Salinas. If you business every brings you back to our...

Zurich, Switzerland
Reviewed 9 August 2016

Had a web reservation with confirmed rate, but they tried to charge me 15$ more per night at checkout. Additionaly they billed breakfast altough it was already included in the rate. Found that out when I came home and checked CC activity. Had to spend than 15' on the ph with Marriott to get refunded. Tiresome!!

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2Thank xj632
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Thank you for taking the time to review the hotel regarding your recent stay. Please understand that we take all comments very seriously. We do our best to ensure that all guest have a memorable stay while in Salinas. I am glad to hear that you were able to reach out to the staff and we assisted in getting everything...

Reviewed 6 August 2016 via mobile

Being a platinum elite member, this isn't the nicest courtyard I have been to, (it is a bit dated) however the hospitality they provide is wonderful. The hotel was clean and well kept. The manager went out of his way to make sure we had a phenomenal stay. I have never felt so welcomed to a courtyard as I did...

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Thank Lyndsey M
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Dear Traveler, Thank you for taking the time to review our hotel from your recent stay. It was very nice to hear you enjoyed your stay and that members of the staff were friendly and helped to create a memorable experience for your time in Salinas. We hope that you decide to stay with us if you are in the...

Sacramento, California
Reviewed 1 August 2016

The Courtyard Salinas is pretty much a typical Courtyard location--Courtyard properties aren't quite "stay at one, you've stayed at them all," but of course there is a certain cookie-cutter similarity to many of them. Anyway, this one is OK, I guess, but certainly not the best. Upon check-in, we were given the wrong room. Traveling as a family of three,...

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1Thank cyberluddite
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Dear Cyberluddite, Thank you for taking the time to review us with your personal feedback. We are very glad you took the time to comment on your recent stay with us.

Fresno, California
Reviewed 24 July 2016 via mobile

Staying in Monteray in the summer is very expensive so we choose to stay in Salinas-only 20min away. The hotel was quiet, comfortable, and close to various places to eat. The indoor pool was nice. The staff were super friendly. Only reason 4 stars instead of 5 was that the front desk wouldn't book another night for us and we...

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Thank Susan B
Malcolm L, Manager at Courtyard Salinas Monterey, responded to this review

Hello, Thank you so much for this wonderful review, I am so glad you enjoyed your stay with us. It was a pleasure hearing your comments about our staff, we are so proud and happy when we hear that they have created a memorable stay for a guest. Please visit us next time you are in the Salinas area, we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Get FREE high-speed Internet access at this Courtyard The Courtyard Salinas Monterey located just 20 minutes from scenic Monterey and Carmel, Courtyard by Marriott - Salinas/Monterey surrounds travelers with the conveniences that make business & pleasure travel equally achievable. Whether you're looking for a practical meeting space to impress your clients or swift access to some of the most famous golf courses on Earth, including Pebble Beach and Spanish Bay, our uniquely central location will be a perfect match. Here, in the heart of the fertile Salinas Valley, you are mere moments from the top agriculture companies in the country, such as Dole, Tanimura & Antle, and Fresh Express. For leisure activities, we enjoy a close partnership with the National Steinbeck Center and its cultural facility, and within moments, you may enjoy the mesmerizing sites and tastes of Fisherman's Wharf, Cannery Row, the Monterey Aquarium & Carmel-by-the-Sea. ... more   less 

Additional Information about Courtyard Salinas Monterey

Address: 17225 El Rancho Way, Salinas, CA 93907-1732
Region: United States > California > Salinas
Price Range: $207 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Salinas Monterey 3*
Number of rooms: 90
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Also Known As:
Courtyard By Marriott Salinas Monterey Hotel Salinas
Salinas Marriott
Salinas Courtyard
Courtyard Salinas Monterey California
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Salinas Monterey staff and other travellers.
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Questions? Get answers from Courtyard Salinas Monterey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Considering where this hotel situated well off the freeway (however with easy access), al of the rooms would be quiet.”
 of 5 bubbles SandraP374, 3 Feb 2017 | Read review
“The king suite I had was downstairs. No view at all, but I wasn't there for that.”
 of 5 bubbles YucatanLiving, 22 Aug 2016 | Read review
“Don't stay here or bring your own UV light”
 of 5 bubbles hrdabster, 13 Jun 2016 | Read review
“Quiet location, amazing quality, best customer service I've experienced”
 of 5 bubbles lashj2016, 8 Mar 2016 | Read review
“I usually request a room above first floor but only because I travel alone. No issues.”
 of 5 bubbles 526eileenv, 24 Feb 2016 | Read review
5 of 5