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The customer service at this hotel is impeccable..The conditions of the motel is what you pay for it.I stay here often Antonia always takes care of me.she always goes out of her way to make sure that my stay is fully accommodated.
Thank A TripAdvisor Member
Response from Chris C, Manager at Good Nite Inn - SalinasResponded 18 September 2017
Dear Valued Guest. Thank you for your kind comments, we will share them with our staff as well as Antonia.
Antonia at the front desk helped when i didnt have clean towels in my room an when she gave me a wake up call it was very pleasant i would highly recommend to stay here again. All the staff where very pleasant too!!
Response from Chris C, Manager at Good Nite Inn - SalinasResponded 20 September 2017
Thank you for your kind words. I will share your comments with the staff and especially Antonia. She is what good customer service is all about.
We had one night in Salinas on our way from San Fransico to Morro Bay.
Had we known what we know now, we would have continued directly to Morro Bay.
The hotel is in the middle of an industrial area, the room was spacious but...More
Response from Chris C, Manager at Good Nite Inn - SalinasResponded 30 August 2017
Thank you for your review of the Hotel. We appreciate your feedback. I will share your comments with the staff and look to see how we can improve our service standards.
I recall as a teenager going to "motel parties" someone would rent a room, everyone showed up with alcohol and smokes. Needless to say the room would usually get trashed. Well folks it's 25 years later and it looks like the parties never stopped.
2 Thank Totally420
Response from Chris C, Manager at Good Nite Inn - SalinasResponded 22 August 2017
Thank you for the review. I want to apologize for the issues you experienced. I wish you would have let the Front Desk know so we could change your room. Again, I am sorry the accommodations were substandard.
Front desk was nice and had great customer service. The room itself was terrible. The first night I saw two cockroaches crawling on the TV when I was watching it. My fiancé and I got scared that we would carry them home with us so...More
1 Thank Lisa P
Response from Chris C, Manager at Good Nite Inn - SalinasResponded 7 August 2017
Thank you for writing a review. I want to apologize for the issues you experienced during your stay. I wish we could have made this right for you by changing your room. No one should have to put up with those conditions. Again my sincerest...More