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Southbridge Napa Valley

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132 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Taipei
Reviewed 2 days ago NEWvia mobile

We made reservations through Hotels.com and although the information listed said that we will be charged upon check in or check out I was surprised to find a $300 charge from this hotel on my credit card. This was not authorized. After a phone call to them they said it was their policy but I guess letting you know that...

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Helpful?
Thank Ehart002
Philadelphia Suburbs
Reviewed 4 weeks ago

We stayed her because it was highly recommended by friends. The location, superior fitness center and included continental breakfast were the reasons we selected Southbridge. The only reason this did not get an excellent rating was that the carpet in the room needs replacing. Although the wood fireplace is nice, as soon as you opened the door there was the...

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Helpful?
Thank 971travel
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Thank you for your note - glad you had a great stay! Yes, all carpets are being replaced this winter. Visit us again soon!

Brentwood
Reviewed 4 weeks ago

We have stayed here before and would absolutely recommend Souuhbridge to others. We absolutely love it there. The bottle of champagne on ice in our room for our anniversary was such a pleasant surprise.

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Helpful?
Thank A6188TEjosephm
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Who doesn't love bubbles AND anniversaries?! Sometimes we simply celebrate being in Napa Valley! Join us again soon.

Memphis, Tennessee
Reviewed 26 October 2016

We stayed at Southbridge on the recommendation of a friend, who raved about it. Our high expectations were exceeded. Accommodations were plush and the staff was excellent. Fantastic. Charming. Elegant. Comfortable.

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Thank 56toddt
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Cheers to friends with great taste! Thank you for sharing your experience. Napa Valley is showing beautifully this Fall. Visit us again soon and bring your friend next time.

Boise
Reviewed 17 October 2016

Very nice facility, convenient location. Great to have a health club so close. Very helpful staff. Nice to receive a discount for being wine club members at whitehall lane winery. Good breakfast was also a treat.

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Helpful?
Thank Kathleen F
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Thank you for staying at Southbridge - indeed, we value our local winery partners! Visit us again in the springtime - the valley is just as beautiful.

Wake Forest, North Carolina
Reviewed 15 October 2016

While this hotel is conveniently located in the town of St Helena. It isn't worth the price per night. We've been fortunate to stay at lovely boutique hotels all over the world and this one simply doesn't offer anything special.

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Thank Laura W
Seattle, Washington
Reviewed 13 October 2016

Great location. Room was okay. Bathroom was small. A bit dated for my taste. Comforter had a strong scent of women's perfume (like it had not been washed from previous guest). Hotel was nice to quickly change linens. Staff was great. Disappointed I didn't have time to enjoy the fitness center or pool. Probably won't be staying here again.

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Helpful?
Thank Lesterene
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Thank you for your feedback! Please be assured that all our linens are fresh and clean for each new arriving guest. The Health Spa Napa Valley is a treat - please do try to come back and visit with us again to enjoy the pool and spa.

Tecumseh
Reviewed 6 October 2016

Southbridge, on a scale of one to ten, is a fifty! Marcelle and Kevin make sure we always have "our room". We walk to downtown St. Helena for shopping and dining. Everyone at Southbridge always have a smile, it feels like home.

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Thank davidsuem
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

We love having you stay with us - we are proud to be your St. Helena home! Thank YOU!

Boston, Massachusetts
Reviewed 27 September 2016

We stayed at Southbridge for one night, booking the same day on a last minute hotel app. While the price was a bit more than other hotels in the area, we were very pleased. It is conveniently located across from Gott's, a local landmark that we unfortunately did not get to visit. The room was spacious and clean, and they...

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Thank LonelyBeagle
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Visit us again - next time enjoy our hearty breakfast. Great way to prepare for a day of wine tasting or sight seeing!

texas
Reviewed 26 September 2016

The good: convenient to walking in St. Helena, cheaper than a lot of other hotels, and a really good breakfast provided from a local bakery. The not so good: was very disappointed in the interior decorating and furnishings, especially since it is part of that Luxury Hotel group. I've stayed in nicer appointed new Hampton Inns! It had a fireplace...

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Thank Freethacowlow
Marcelle-Southbridge, General Manager at Southbridge Napa Valley, responded to this review

Indeed, we share the same parking lot at the Pizzeria Tra Vigne and the Health Spa Napa Valley. Who doesn't love a yummy salad, served poolside after a great workout! Thank you for visiting!

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Amenities

Highlights
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Southbridge Napa Valley is located on Main Street in the historic town of St. Helena in the heart of America's most famous wine growing region. ... more   less 

Additional Information about Southbridge Napa Valley

Address: 1020 Main St, St. Helena, CA 94574-2011 (Formerly Inn at Southbridge)
Region: United States > California > Napa Valley > St. Helena
Price Range: $315 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southbridge Napa Valley 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Inn At Southbridge Hotel St. Helena
Southbridge Inn
Southbridge Napa Valley St. Helena, CA
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Questions & Answers

Here's what travellers have asked, with answers from Southbridge Napa Valley staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are great”
 of 5 bubbles 712sherryb, 12 Sep 2016 | Read review
“Second building above pool & courtyard. Not over restaurant.”
 of 5 bubbles 1nittyo, 14 Jul 2016 | Read review
“Room #7 was perfect as it is at the end of a hallway and quiet!”
 of 5 bubbles 60713J_m, 13 Jul 2016 | Read review
“rooms overlooking the parking lot are quieter”
 of 5 bubbles marcioo172, 29 May 2016 | Read review
“Better to face the parking lot. It is cheaper and quieter. Do not take a room over the restaurant.”
 of 5 bubbles lagunaldy, 9 May 2016 | Read review
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