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The staff was amazing considering the aging broken down facility. I had to be moved 4 times as A/C broke down in first 3 rooms. Staff was prompt and helpful as I was being reassigned. Great location but I would avoid this until updates can...More
Thank Kathryn M
Response from JorgeC7253, Manager at DoubleTree by Hilton Hotel SacramentoResponded 5 days ago
Thank you for choosing our hotel during your recent visit to Sacramento. We received your survey regarding your guest room. I wanted to extend my apologies, as I was concerned to see that you had issues during your stay with the Air-Conditioning unit in three...More
We were there for a convention and it could not have been a better time. Yvonne in the sales/events office was fantastic. Lots of attention at the front desk and a delicious cookie everyday just put the "icing on the cake" of the terrific room...More
A short hop from SMF with plenty of parking. This is an older facility but well maintain and not too expensive. The staff is very nice and helpful, like out of their way nice!!! This is close to downtown, old sac and plenty of things...More
I will start by providing a 5-star rating of the customer service by each FD Staff member. A bed, a toilet, a tv, are all the same - no offense - you don't sell anything different than motel 6! WHAT YOU SELL IS CUSTOMER SERVICE...More
Always a pleasure to stay at this Double Tree. Rooms are clean, staff is courteous and happy to be working for Hilton. A happy staff creates a happy traveler. Convention facilities are wonderful. Recommended you bring a wrap as they can get chilly (as most...More
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Response from Martin T, Front Office Manager at DoubleTree by Hilton Hotel SacramentoResponded 2 weeks ago
Thank you for your recent stay with us. It was a pleasure having you with us and we are happy to see that you enjoyed your stay. Thank you for your positive feedback and for taking time out to let us know how...More
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point ...MoreWest Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.