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Hilton Sacramento Arden West

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Hilton Sacramento Arden West
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704 Reviews from our TripAdvisor Community

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Showing 694: English reviews
Fresno, California
Reviewed 4 days ago NEW

Friendly staff throughout the place. Everything was clean, well maintained including facilities and guest rooms. I plan on making this my place to stay whenever in the Sacramento area. It will be worth driving a few extra miles to my work location

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Helpful?
Thank valerieh89
Redwood City, California
Reviewed 1 week ago

After a horrible night in another hotel. I called the Hilton Hotel just down the road. I asked if they had a room on Thanksgiving morning... I explained my predicament and asked if they had early check in, they said come right over, this turned out to be a perfect hotel experience... The room, room service, the staff, top to...

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Helpful?
Thank EatfishArt
Chonburi Province, Thailand
Reviewed 1 week ago

Great location, very attentive service, outstanding Team they have there. Has everything that is needed for a Vacation Will be definitely staying at this property again the next time I'm coming back to Sacramento.

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Helpful?
Thank mjsharp66
Lake Elsinore, California
Reviewed 2 weeks ago via mobile

This hotel is nice enough, about 15 minutes from the airport. Rooms are clean, staff polite and restaurant is quite good. Great to see a coffee bar in the morning just as you exit. Pulling into the hotel lot you're required to obtain a parking ticket which is a little annoying and must have one to exit as well, more...

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Thank slenez
San Francisco, California
Reviewed 2 weeks ago

Nice Hilton Property. Rooms newly upgraded. Full service hotel. Comfortable beds. Close to downtown by car. Stayed 9 days at this hotel. 9/10 employees showed great service attitude. This is an 12 floor high rise hotel, with an executive floor and lounge. Ask for a room away from the freeway. Good for business.

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Helpful?
Thank 2far
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear 2far, Thank you for your kind review. We appreciate your business and we hope you will join us again very soon.

Orlando, Florida
Reviewed 2 weeks ago via mobile

The beds are super comfortable and the room offers all of the "creature comfort's" I could ask for. Would definitely stay again. The front desk personnel and concierge/Bellman alert and friendly. The hotel has a large screen television with a circular seating area which makes it convenient and inviting to sit downstairs and catch up for the day.

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Helpful?
Thank Amy G
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Amy G, Thank you for taking the time to review us through Trip Advisor. We are pleased to hear that you had a nice visit. We hope you will join us again in the future.

Reviewed 3 weeks ago via mobile

Overall a basic Hilton hotel - nothing exceptional except the front desk staff who were incredibly welcoming and friendly! Breakfast room appearance was cafeteria like but food was pretty good. The hotel is in the middle of nowhere but there are lots of restaurants and shopping within a 10 to 15 min drive. We would stay there again.

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Helpful?
Thank Cliff M
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Cliff M, Thank you for taking the time to review us through Trip Advisor. Thank you for your kinds words about our staff, we look forward to having you as our guest again in the future.

Dallas, United States
Reviewed 3 weeks ago

Ants all over the room - no follow up by the General Manager and Ants were still in the room 3 days later. Room Service is poor at best. No follow up by the management. Worst Customer Service Ever!

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Helpful?
Thank Jodi S
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Jodi S, We are very sorry for the inconveniences you encountered during your recent visit. This is not typical of our hotel and we are working diligently to find out what caused this issue in this guest room during your stay, as this has not been an problem throughout our hotel. We hope you will continue to choose HIlton...

Cincinnati, Ohio
Reviewed 3 weeks ago

Low ceilings, weird layout and an area of town that provided a view of a post-apocalyptic industrial park. The Hilton Burger here was pretty good - room service done well. Not sure what they have against beer, but there is none of it on the menu, just wine. I get it - wine country, yada yada yada, but even midwestern...

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Helpful?
Thank segs77
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear segs77, Thank you for taking the time to share your recent visit with us through Trip Advisor. We appreciate your candor in your review. I will be sharing your comments with our Executive team to be sure we address some of your notes. We do have en extensive beer menu that is available through any of our outlets as...

Portland, United States
Reviewed 3 weeks ago

The Hilton Arden Way is a great place to stay if you need to be in this area of Sacramento. The rooms are spacious and clean and the hotel provides all amenities. The lobby bar & grill and the restaurant are very pleasant and a single traveler can feel safe in going to either place.

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Helpful?
Thank Deb L
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Deb L, Thank you for your kind review about your recent visit to our hotel. We are happy that you choose us when you are in Sacramento. We hope to see you again very soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The newly renovated Hilton Sacramento Arden West is a full-service Sacramento hotel centrally located in the Sacramento Point West Marketplace. Perfectly located, our hotel in Sacramento has everything within reach with Downtown Sacramento just a quick 4 mile drive away. Providing comfort and luxury to each of our visitors, the Hilton Sacramento is the only full-service, high-rise Hilton hotel in Sacramento. Our Sacramento hotel also offers both business and leisure travelers outstanding accommodations and superior service for an excellent stay in Sacramento, California.Our 100% non-smoking hotel features many amenities for your convenience, including Starbucks Coffee, a complimentary shuttle service to and from the Arden Fair Mall, high-speed wireless Internet access (fees apply), an outdoor pool and deck area with lounge seating, and a modern Fitness. We also provide an onsite gift shop, 18,000 square feet of flexible meeting space, and an open atrium dining area. For our Executive Guests, our Concierge Level features an exclusive lounge area offering complimentary continental breakfast, evening hors d'oeuvres, and late night sweets (Mon-Thu). ... more   less 

Additional Information about Hilton Sacramento Arden West

Address: 2200 Harvard St, Sacramento, CA 95815-3306
Region: United States > California > Sacramento
Price Range: $165 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Sacramento Arden West 3.5*
Number of rooms: 332
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Travelocity, Hotels.com, Priceline and Odigeo so you can book your Hilton Sacramento Arden West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sacramento Arden West Hotel Sacramento
Hilton Hotel Sacramento
Sacramento Hilton
Hotel Style:
#9 Romantic Hotel in Sacramento
#16 Family Hotel in Sacramento
#27 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sacramento Arden West staff and other travellers.
3 questions
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Questions? Get answers from Hilton Sacramento Arden West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room way from Freeway”
 of 5 bubbles 2far, 17 Nov 2016 | Read review
“The front desk help will try to accommodate you with whatever needs you might have.”
 of 5 bubbles Z330FNmichaels, 25 Oct 2016 | Read review
“Make sure you do not have a second-floor room that overlooks the ballroom.”
 of 5 bubbles 251BradS, 25 Oct 2016 | Read review
“Uber to downtown is about $12. Hotel has a $9 parking fee. Pretty good sized rooms. Strong WiFi.”
 of 5 bubbles ivano211, 6 Oct 2016 | Read review
“The odd numbered rooms are facing away from the highway. The even numbered rooms on a high floor (above 9th) will have a view of Sacramento.”
  • room from the door
  • Modern Good size rooms
  • upgraded bathroom
 of 5 bubbles Irvine-Robbie, 25 Sep 2016 | Read review
5 of 5
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