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Hilton Sacramento Arden West

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Hilton Sacramento Arden West
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731 Reviews from our TripAdvisor Community

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Showing 721: English reviews
Fontana, California
Reviewed 3 days ago NEW

Food was terrible breakfast was cold eggs sausage not cooked well no one there at buffet to take order food so eat what was available Dinner was burnt meat was like jerky soup was overly salty waitress kept us waiting so we can order our food

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michael B
Apple Valley, United States
Reviewed 4 days ago NEW

The stay was great just a little problem with communition other then that the stay really was great and would love to stay there next year the staff were very helpful and the food was very good ( a little pricey but great)

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank L1330AVtoml
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for reviewing us through Trip Advisor. We are happy to hear that you would love to join us again, we hope to see you again very soon!

Avondale, Arizona
Reviewed 6 days ago NEWvia mobile

I've stayed here in the past a few times. The van drivers were nice. Check in staff was friendly as well as when I checked out. Julie at the bar was friendly and provided excellent service when I ordered my food. Overall had a great stay:).

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Helpful?
Thank travelermanPhoenix
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us through Trip Advisor as well as taking the time to point out some key indivduals who made your stay a great one. We hope that you will join us again in the near future.

Reviewed 1 week ago NEWvia mobile

Stayed here on business, couldn't have been a better stay. Executive lounge was very nice, food and drinks were about as good as they get for an executive lounge, service was even better. Had issues with my digital key getting in a few doors but that was my only complaint.

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Helpful?
1Thank Levi V
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Levi V, Thank you so much for the 5 star rating through Trip Advisor. We truly appreciate your business and we hope you will join us again in the future should your travels bring you back to the area.

Idaho Falls, Idaho
Reviewed 1 week ago NEW

Located conveniently off freeway with access to downtown Sacramento fairly easy. Executive lounge with substantial evening snacks--I've never felt the need for dinner after "partaking" and expanded continental breakfast in the morning. Very friendly attendants

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank 166claudial
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for your kind review. I am pleased to hear that your experience with us was a good one. We hope you will continue to choose the hIlton Sacramento in your future travels.

San Francisco
Reviewed 1 week ago NEW

The room was comfortable and clean. I was on the 11/F and had a good view. I liked digital check-in via email and a room was already assigned to me. When I picked up the key from the front desk, the staff was competent and helpful. The food (breakfast) was just OK. Could be better. Fitness center is relatively small...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Yeewai88
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us through Trip Advisor. We appreciate your feedback and kind comments about our team. We hope that you will join us again in the future.

Oxnard, California
Reviewed 1 week ago

Restruant at this location is poor taste. Food adverage, but very overpriced, and very slow, menu items are of poor choice and very limited, service was good at best, food served luk warm, nothing hot. Problem in no restruant within walking distance.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank donbF7430KY
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for your feedback about your recent experience in our dining room. We appreciate your feedback and I am happy to announce we have just rolled out a new menu. We hiope you will join us again in the future and give us another chance to serve you.

Reviewed 1 week ago

excellent clean and very nice people..love the location and that they have paper view channels and same day reservations and that they have safe parking love this place every time my husband and i want to go away fro the weekend away from the kids and need privacy and want to have a great sleep and feel away from home

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Maria G
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Maria G, Thank you for your loyalty to the Hilton Sacramento. We love to hear that we are your home away from home. We look forward to continuing having you as our guest in the future.

Minneapolis, MN
Reviewed 1 week ago

Will keep this brief - a challenge, but... First, the door showed visible markings of an attempted break-in (see pic). I start there as it was my 'entry' to both my room and overall experience so it seems fitting. It was hardly the worst aspect of my stay. Second, my first coffee maker had gross junk in the lines. I...

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Helpful?
1Thank MUGood1
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. We take the comments of our guests very seriously and as Hilton Honors Diamond member you are very important to our business. I have shared your comments with our executive committee and we will be investigating these concerns with a sense of urgency. I do appreciate...

Sacramento, California
Reviewed 1 week ago

Well I loved this stat all the staff was very helpful I enjoyed my stay very much also the hotel was very clean and was kept clean and the service was excellent the room was very clean I had no trouble with anything at all and the staff was very attentive I know we're ima go to stay know thank...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank marcusc16
Sami Q, General Manager at Hilton Sacramento Arden West, responded to this review

Dear Marcus, Thank you for taking the time to share your recent experience with us. I am so happy to hear that every thing was excellent. We hope you will join us again in the future should your travels bring you back to the area.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The newly renovated Hilton Sacramento Arden West is a full-service Sacramento hotel centrally located in the Sacramento Point West Marketplace. Perfectly located, our hotel in Sacramento has everything within reach with Downtown Sacramento just a quick 4 mile drive away. Providing comfort and luxury to each of our visitors, the Hilton Sacramento is the only full-service, high-rise Hilton hotel in Sacramento. Our Sacramento hotel also offers both business and leisure travelers outstanding accommodations and superior service for an excellent stay in Sacramento, California.Our 100% non-smoking hotel features many amenities for your convenience, including Starbucks Coffee, a complimentary shuttle service to and from the Arden Fair Mall, high-speed wireless Internet access (fees apply), an outdoor pool and deck area with lounge seating, and a modern Fitness. We also provide an onsite gift shop, 18,000 square feet of flexible meeting space, and an open atrium dining area. For our Executive Guests, our Concierge Level features an exclusive lounge area offering complimentary continental breakfast, evening hors d'oeuvres, and late night sweets (Mon-Thu). ... more   less 

Additional Information about Hilton Sacramento Arden West

Address: 2200 Harvard St, Sacramento, CA 95815-3306
Region: United States > California > Sacramento
Price Range: $171 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Sacramento Arden West 3.5*
Number of rooms: 332
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Priceline, Travelocity, TripOnline SA, Orbitz and Hotwire so you can book your Hilton Sacramento Arden West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sacramento Arden West Hotel Sacramento
Hilton Hotel Sacramento
Sacramento Hilton
Hotel Style:
#9 Romantic Hotel in Sacramento
#16 Family Hotel in Sacramento
#27 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sacramento Arden West staff and other travellers.
3 questions
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Questions? Get answers from Hilton Sacramento Arden West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for another property--this Hilton is not up to your standards.”
 of 5 bubbles sgfintl, 10 Dec 2016 | Read review
“Book a room way from Freeway”
 of 5 bubbles 2far, 17 Nov 2016 | Read review
“The front desk help will try to accommodate you with whatever needs you might have.”
 of 5 bubbles Z330FNmichaels, 25 Oct 2016 | Read review
“Make sure you do not have a second-floor room that overlooks the ballroom.”
 of 5 bubbles 251BradS, 25 Oct 2016 | Read review
“Uber to downtown is about $12. Hotel has a $9 parking fee. Pretty good sized rooms. Strong WiFi.”
 of 5 bubbles ivano211, 6 Oct 2016 | Read review
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