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Hyatt Regency Sacramento

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Traveller (269)
Room & Suite (241)
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Overview
  • Excellent53%
  • Very good31%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,854)
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All reviewsconvention centeracross the streetvines restaurantcapitol buildinglobby barbeautiful parkself parkingcorner roomwithin walking distancevery nice hotelearly checkenjoyed my staybusiness tripdowntown areachecking ingreat roomold sacramento
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291 - 295 of 1,832 reviews
Reviewed 11 July 2017 via mobile

The facilities were nice, the front desk and engineering staff were helpful. I had an issue with the door that covers the safe and it was fixed immediately. If you are coming for an event at the Golden 1 Center, just know there is a...More

Thank Jana B
Response from Lauren G, Manager at Hyatt Regency SacramentoResponded 18 July 2017

Thanks for the review, Jana!

Reviewed 10 July 2017

Review collected in partnership with Hyatt Hotels
Response from Lauren G, Manager at Hyatt Regency SacramentoResponded 18 July 2017

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Reviewed 7 July 2017 via mobile

The staff at the hotel was exceptional. Especially chris at the front desk . He went out of his way to get me checked in early. There was an issue with the reservation that was made for me . They only booked one night instead...More

Thank Jeffrey M
Response from Lauren G, Manager at Hyatt Regency SacramentoResponded 18 July 2017

Thank you for staying with us and for sharing your comments. I'm sorry to hear about the issue with your reservation but glad Chris was able to resolve it - I'll pass along your feedback. We hope to have you back!

Reviewed 6 July 2017

Poor customer service. They charge you for ice cubes and water. The manager at the front desk was so rude when we tried to check in and the room wasn not cleaned or ready at the stated check in time of 3pm.More

Review collected in partnership with Hyatt Hotels
1  Thank ebelea2017
Response from Lauren G, Manager at Hyatt Regency SacramentoResponded 18 July 2017

I'm sorry to hear your stay was not satisfactory. We do offer free water and there are complimentary ice dispensers on every floor. I regret that the service was not up to the standards we have set for ourselves and will be sure to share...More

Reviewed 6 July 2017

This is a clean, updated, and tastefully decorated hotel. The entire staff / employees were happy. Loved how well they interact with guests. Awesome Beds and great outdoor pool. The food and bar services were pleasant and positive. Relaxing place to stay !

Review collected in partnership with Hyatt Hotels
Thank 421amis
Response from Lauren G, Manager at Hyatt Regency SacramentoResponded 18 July 2017

Thanks so much for the great review! We hope to see you back soon.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Hot Tub
Details
Price range
USD 186 - USD 536 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Sacramento
#1 Green Hotel in Sacramento
#1 Spa Hotel in Sacramento
#3 Business Hotel in Sacramento
#3 Family Hotel in Sacramento
#8 Romantic Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 186 - USD 536 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Sacramento
#1 Green Hotel in Sacramento
#1 Spa Hotel in Sacramento
#3 Business Hotel in Sacramento
#3 Family Hotel in Sacramento
#8 Romantic Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (269)
Room & Suite (241)
Dining (43)
Pool & Beach (32)
Amenities (9)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Casey W
6 May 2018|
AnswerShow all 5 answers
Response from Brenda K | Property representative |
Parking at the hotel is $20.00 for Self and $29.00 for Valet
1
Vote
Patti R
13 April 2017|
AnswerShow all 6 answers
Response from Michael P | Reviewed this property |
My room has a coffee maker in March of 2018, but it was not a Keurig type.
0
Votes
TeachermamaMichelle
7 July 2016|
AnswerShow all 4 answers
Response from Tai-may J | Reviewed this property |
The breakfast we had was a buffet and was separate from our room charge. I would guess it would be the buffet that would e included in the visit sacramento package, however i would call the hotel to double check.
1
Vote
Room Tips
"get a club room when you can"
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"Rooms facing the capitol grounds have nice views but can be loud early in the morning when the park arborists..."
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"Ask for a high floor with a view of the Capitol. You get the sunrise too."
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"Try asking for a room with a view to the Capital - makes for beautiful sunrises."
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