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Crowne Plaza Sacramento

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Traveller (111)
Room & Suite (48)
Pool & Beach (8)
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Overview
  • Excellent17%
  • Very good40%
  • Average25%
  • Poor10%
  • Terrible8%
Travellers talk about
“holiday inn”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
5 Jun.6 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (301)
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53
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All reviewsholiday innhotel restaurantpool and hot tubwould stay here againan updateking roomfront desk staffbusiness travellobby areabeds were very comfortableconvenient locationfitness centerarborfreewayallarosevillemattress
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51 - 55 of 294 reviews
Reviewed 3 December 2016

The maintenance staff is to be commended for noticing the burning smell from outside my room. It must've developed insidiously for it wasn't until after I showered that I could recognize the toxic smell from the in-wall heating unit. They agreed to move me to...More

1  Thank m2zoo4u
Response from pchand, Manager at Crowne Plaza SacramentoResponded 6 December 2016

We're very sorry that a smell of cigarette smoke entered your room. We were happy to move you to another room. Given your circumstances; you should have been given an extended checkout. Our Front Desk Manager will be reviewing customer service practices with his staff....More

Reviewed 3 December 2016

This was my 2nd time staying at this hotel. It is very near my parents home, so it is convenient. The first time I stayed, we had a great suite and 2nd room (for the kids) near the front of the hotel...nice room, quiet. So...More

Thank LezaLu
Response from pchand, Manager at Crowne Plaza SacramentoResponded 6 December 2016

We are very sorry that you were not happy with your accommodations. We must also apologize that it took so long for our maintenance staff to fix the toilet and smoke alarm. We are having our Executive Housekeeper recheck your suite, lost and found, and...More

Reviewed 25 November 2016 via mobile

While this hotel seems more suited for business travel, The room was big, bed nice, great sheets and updated bathroom. Somewhat noisy from the freeway and thin walls. Wi-Fi needs work. Great staff in the breakfast buffet! Good breakfast. Visiting in Citrus Heights and Fairoaks...More

Thank SantanasWind
Response from pchand, Manager at Crowne Plaza SacramentoResponded 29 November 2016

Thank you very much for taking the time to write about your experience with us. We're glad that your room was comfortable and you enjoyed our breakfast staff. We will check our wi-fi connection to see if we can improve it. We hope you'll choose...More

Reviewed 17 November 2016 via mobile

This hotel picked up the ball when our convention hotel closed a month before our convention. The staff worked like a team when serving food, setting up anything we needed and were very helpful. Daily free flavored water - cucumber, citrus and then strawberry out...More

1  Thank angelan290
Response from pchand, Manager at Crowne Plaza SacramentoResponded 19 November 2016

Thank you very much for taking the time to write about your stay. We truly appreciate appreciate your king words. We were happy to have your convention with us and hope your association will chose to continue use our facilities. Thanks again for staying with...More

Reviewed 29 October 2016

I enjoyed the bed. It was very comfortable and I slept very well. Although the hotel was next to the freeway, the noise did not penetrate the walls. I was disappointed with the bathroom, however. The toilet was an older, small, round shape instead of...More

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1  Thank tomhod53
Response from pchand, Manager at Crowne Plaza SacramentoResponded 1 November 2016

Thank you very much for the 4 star review. We're glad that you were comfortable and slept well. We will have our Maintenance staff check the tub and drain. Your comments about the toilet are being shared with ownership to consider for our next renovation....More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 89 - USD 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Sacramento
#4 Best Value Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 89 - USD 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Sacramento
#4 Best Value Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (111)
Room & Suite (48)
Pool & Beach (8)
Dining (5)
Business Centre & Event Rooms (3)
Questions & Answers
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Amy Y
16 November 2016|
AnswerShow all 3 answers
Response from Darlene M | Reviewed this property |
For contractual enforcement and liability reasons, you must be 18 or older to rent a hotel room in the state of California. I am not sure why the laws are for other states.
0
Votes
Amy Y
16 November 2016|
AnswerShow all 3 answers
Response from Chris M | Reviewed this property |
If you have a major credit card in your name and a driver's license I doubt you would have a problem getting a room provided you were not drawing unwanted attention.
0
Votes
Never2MuchTravel
16 March 2016|
AnswerShow all 6 answers
Response from Darlene M | Reviewed this property |
My room did not have this option. The front desk will know which rooms, if any, have pull out sofas.
0
Votes
Room Tips
"Stay away from Highway 80 - it is LOUD"
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"Pick rooms away from the freeway side."
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"not sure this is poosible"
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"We were on the first floor which made it convenient to get to our car. We asked for a room away from the..."
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