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Crowne Plaza Sacramento

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Crowne Plaza Sacramento
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263 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Ocala, Florida
Reviewed 4 September 2016 via mobile

The hotel was very clean and the bed was very comfortable. People at the front desk very friendly and very helpful. You were able to get right to them and visit with them, if you had any issues. I stayed two nights and after I had come back in on the second day, the maid had cleaned my room, but...

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Helpful?
Thank chemicaldude
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for staying with us and for taking the time to tell us about your experience. We appreciate your kind words about our Front Desk staff, but we must apologize for the lack of follow though to get you the amenities you requested. We hope you will choose to stay with us again so we can show...

Sacramento, California
Reviewed 1 September 2016 via mobile

So I stay here one night has a getaway. My initial thoughts were impressed with the accommodations and the from desk attendant was excellent. Once got to my room discovered a dirty towel hanging to the bathroom shower and trash on the tub. Horrible thought - the room wasn't clean. The from desk attendant was awesome he ran upstairs and...

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Helpful?
Thank sistasister_2000
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time to write about your experience with us. We're glad that you were impressed by our front desk agent at check-in. However; please accept our sincere apologies for the condition of the first room you were checked in to and for the poor service you were given as you were checking out. Both situations are,...

Eureka, California
Reviewed 30 August 2016

I totally enjoyed my stay at the Crowne Plaza. The location is great it is close to everything - downtown , shopping and more shopping!!! The roads are easy to navigate. The breakfast was delicious and the ladies at the restaurant were so cheerful and accommodating. We were greeted very warmly on our arrival by your professional staff. Anytime I...

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Thank P8363XUmarier
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for such a wonderful review. We're glad that you liked our location and our fitness center. We'll also pass along your very nice comments to our Restaurant Manager to share with his staff. We hope you'll decide to stay with again on your next trip.

Paris, France
Reviewed 26 August 2016

Very practical for guests doing business in Sacramento area and also for tourists needing to spend a night in a decent place on their way to Yosemite from Northern California. Rooms are inexpensive and have all the amenities you would expect in a hotel of this category.

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Thank sebastian1985865
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for staying with us and for taking the time to write about your experience. We're glad that you liked our location and value. We hope you'll choose to stay with us again on your next trip to Northern California.

Portland, Oregon
Reviewed 22 August 2016

I am amazed that this hotel is rated at a 3.5 out of 5, it should be a 2 by most standards. When I waked into the hotel the main lobby is very stark, there is a fountain that was not working and it just seemed like a wearhouse more than the lobby of a Crowne Plaza Hotel. I checked...

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1Thank davidt1002016
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Please accept our sincere apologies for the room conditions you encountered during your stay. You do not find them acceptable...and neither do we. You are right that management does read the reviews. However; the responses we offer are not just lip service. We do review the comments with the appropriate department heads. They are then expected to address any concerns...

Murrieta, California
Reviewed 21 August 2016

Older hotel in need of a complete renovation. Poor lighting and very old decor. Simply no comparison to most Marriott and Hilton properties. Staff was pleasant and location was great as was the price per night rate. For a prominent hotel chain to compete with Marriott and Hilton, this property definitely needs an update/upgrade.

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Thank brian05150
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for staying with us and for taking the time to write about your experience. We're glad that you were happy with our staff and location and we appreciate your suggestions about the hotel's lighting and decor. Thank you for helping us to improve.

Pretoria
Reviewed 18 August 2016

The Crowne Plaza in Sacramento lives up to the reputation of the chain as it represents good value for money and provides guests with a level of comfort often lacking in other establishments. The hotel is in close proximity of a renowned coffee outlet. The area is perhaps not as attractive as one may wish but its location does have...

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Thank jonelusa
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you very much for taking the time to write about your stay with us. We truly appreciate your kind words. We're glad that you felt we were a good value and provided the level of comfort that you expect from our brand. We hope you'll choose to stay with us again on your next trip.

Danville, California
Reviewed 14 August 2016

The staff provided excellent service and the room was quite nice! I was offered a free upgrade from a full size bed to a king size bed for the same price which was very nice and I would recommend this hotel.

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1Thank climbking
Marietta, Georgia
Reviewed 12 August 2016

This hotel was in a strange spot - up behind car dealerships - but just off the interstate which was good for me as I was just traveling through for one night. It was a nice hotel although my room was a bit on the small side for a Crowne room. Seemed safe.

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Thank kam341
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for the 4 stars. We're glad that we were in a convenient spot for you as you drove through our area. Now that you know where we are; we hope you'll choose to stay with us again on your next trip. Thanks again.

Nortrhridge, CA
Reviewed 10 August 2016

I was very disappointed to found the room I was given being not completely or properly cleaned up. The bathroom counter had stains of coffee left over that obviously had not been cleaned up. The desk also had stuff left over from the prior guess and hand prints over because no spray or soapy water had been used to cleaned...

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Helpful?
Thank Lilia G
pchand, Manager at Crowne Plaza Sacramento, responded to this review

Thank you for taking the time write about your stay. We're are very sorry for the inconvenience we caused you. There is no excuse for checking you into a room that had obviously not been properly cleaned. We are sharing your comments with our Executive Housekeeper to address immediately with his staff. Please accept our sincere apologies. We truly appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
****The Hotel just finished multi-million dollar renovation*****Centrally located off I-80 and Madison Avenue, the Crowne Plaza Sacramento is situated between downtown Sacramento and Roseville. This Sacramento hotel is just 15 minutes from the Sacramento International Airport (SMF), and six miles from Cal Expo. The Crowne Plaza is a preferred hotel for McClellan Business Park travelers and those visiting the Natomas Business Park. Join us in our Arbor Grille© for fantastic California cuisine. Enjoy Arbor Grille for your favorite beverage and nightly drink specials. In-room dining is also available. Maintain your exercise regime in our workout room or visit California Family Fitness across the street at a special guest rate. Swim year round in our outdoor pool and relax in the whirlpool spa.Businesses near hotel: Northrup Grumman, Raytheon, Sears, Lowes, SBC, Hewlett Packard. Points of interest near hotel: Thunder Valley Casino, Sunrise Shopping Mall, Galleria Shopping Mall, Arden Faire Mall, American River College, Historic Old Sacramento, Cherry Island, Freedom Park, Maidu Park, Skatetown, Arco Arena, Sacramento State University. Recreation near hotel: Century movie theaters, Haggin Oaks Golf Courses, Scandia Miniature golf and batting cages, Mardi Gras Bowling Lanes, McClellan Aviation Museum, Discovery Museum Science & Space Center. Earn $25 of free gas daily reserve our Gasoline Packages today! ... more   less 

Additional Information about Crowne Plaza Sacramento

Address: 5321 Date Avenue, Sacramento, CA 95841 (Formerly Holiday Inn Northeast Sacramento)
Region: United States > California > Sacramento
Price Range: $117 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Sacramento 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Crowne Plaza Sacramento Hotel Sacramento
Holiday Inn Sacramento
Sacramento Holiday Inn
Hotel Style:
#3 Green Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Sacramento staff and other travellers.
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Questions? Get answers from Crowne Plaza Sacramento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room near the front of the hotel, our room in the back was not good.”
 of 5 bubbles LezaLu, 2 Dec 2016 | Read review
“Windows don't open???”
 of 5 bubbles Guswthomasson, 17 Oct 2016 | Read review
“Carpet stained and not vacuumed. I saw an M&M under the nightstand. Furniture scratched up. Wallpaper dirty. ”
 of 5 bubbles HollyK55, 15 Oct 2016 | Read review
“Kingbed non-smoking”
 of 5 bubbles terrybP9682PX, 5 Oct 2016 | Read review
“Quieter rooms towards the front of the hotel (away from the freeway)”
 of 5 bubbles b0ls0n, 26 Sep 2016 | Read review
5 of 5