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Holiday Inn Sacramento Downtown - Arena, an IHG Hotel

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Traveller (130)
Room & Suite (60)
Videos (1)

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About

#32 of 85 hotels in Sacramento
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Work and play at Holiday Inn® Sacramento Downtown - Arena, located steps from shopping, dining, and entertainment in Old Sacramento Waterfront. A 15-minute drive from Sacramento International Airport (SMF), our downtown hotel is a few blocks from the Golden 1 Center and Downtown Commons. Corporate travelers are a short walk from the California State Capitol and SAFE Credit Union Convention Center. Families are just a quick drive to the Sacramento Zoo. Designed for business and leisure travelers, relax in our welcoming rooms and suites. Gather with friends and colleagues at Cyprus Grille and enjoy Californian comfort food. Take a dip in our rooftop pool. Plan your next meeting in our 13,000 sq. ft. event space in California's capital city.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Kids' meals
Vending machine
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, French, Spanish, Arabic and 2 more
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
535Reviews11Q+A100Room tips

Reviews
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moncoer wrote a review Feb 2024
Peterborough, Canada524 contributions187 helpful votes
This downtown hotel is ideally situated for Golden 1 events. It is somewhat tired in decor and upkeep though the staff are amazing, friendly and efficient. Would certainly stay again and recommend. Despite being next to a major hiway rooms are surprisingly quiet
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel
Responded 6 Feb 2024
Dear moncoer, We greatly appreciate it when our guests express their desire to stay with us again, it means a lot to us! Thank you for taking the time to provide us with your feedback and suggestions for improvement. Our ultimate goal is to be the best hotel in the area, and we cannot achieve this without feedback from our guests. We hope that you will find an opportunity to stay with us again soon. Best, Barry Miller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cinann wrote a review Jan 2023
Redding, California46 contributions18 helpful votes
Hotel's Favourite
This is a great property with wonderful staff. Everyone we encountered went out of their way to be helpful. The room was immaculate and very comfortable. Even though you are close to the freeway, the room is very quiet. The location is perfect if you are attending an event at the Golden One Center. It is an easy five minute walk through a shopping area. You are also within walking distance to many restaurants. Also, we felt very safe walking to restaurants, shopping and Golden One.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jennifer Donahue, Owner at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel
Responded 1 Feb 2023
Dear cinann, Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed every aspect of your stay at our Holiday Inn. Thank you for sharing this kind review, and please come back to see us anytime we can be of service. Best, Barry M. Miller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sean H wrote a review Dec 2023
1 contribution
I have stayed at this hotel many times in the past for CIM. I don't remember theist time here ( likely 10 years ago) but now there is an extremely loud constant exchange of different hums outside the window. Almost like an airplane or jets or a freeway packed with 100s of cars or a hurricane, all at once /and switching to different tones / growls/ occasional explosive excellerations or like a giant gang of Harleys decided to start loudly revving their engines in unison. It's like there is a natural echo of freeway noises from all over ca funneled directly here. Btw it is 130 AM. I am in 810, which is supposed to be one of the rooms far away from the freeway. They need to sound proof these windows. This is unnaceptable
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Date of stay: December 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel
Responded 2 Dec 2023
Dear seanhH9328RL, We appreciate you taking the time to share your experience with us. I’m very sorry to hear that noise pollution kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. We hope to have the opportunity to better serve you in the future. Sincerely, Barry M. Miller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jaskel08 wrote a review Nov 2023
California249 contributions411 helpful votes
At the end of the day, the best way to describe the hotel is old, out-dated and tired. It wasn’t bad, but wasn’t great. Staff was fine. I wasn’t crazy about the outdoor parking – with the area having an occasional history of car break-ins. The price is relatively reasonable, especially if you compare it to its neighbors. A plus is its location, located between Golden 1 and Old Town.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from General Manager, Owner at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel
Responded 11 Nov 2023
Dear Jaskel08, Thank you for noting our great location despite finding other aspects of your stay to be underwhelming. We pride ourselves in being a hotel that exceeds expectations in both our service and accommodations. It is disappointing that we did not deliver to our high standards. I sincerely appreciate you taking the time to share your review, as it allows us to monitor and improve the guest experience. We hope to have another opportunity to serve you better in the future. Sincerely, Barry M. Miller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barbara Legier wrote a review Oct 2023
Reno, Nevada3 contributions
Tub doesn’t drain, no parking available for the hotel. Told to park in the parking garage across the street. No parking spots available due to an athletic event. Had to park temporarily in hotel check in area and then move the car at 10:30pm. Noisy room-we could easily hear spectators yelling, loud speakers, vehicles. Room had a dirty carpet. Old drapes, cheap bedding. Uncomfortable bed. Smelly lobby. More like a low budget motel. Never staying at a holiday inn again.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel
Responded 28 Oct 2023
Dear Blegier, We sincerely appreciate your patronage and your attention to reviewing our hotel. We are committed to providing our guests with an exceptional experience from start to finish. I am disheartened to learn this was not your impression. Your feedback will be reviewed as a team, and additional steps will be taken to ensure we are doing everything we can to provide a remarkable stay for every guest on every visit. Thank you again for sharing your valuable feedback; we would love another opportunity to deliver a stay that aligns with our high expectations in every way. Sincerely, Barry M. Miller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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celebrityguest wrote a review Oct 2023
Oakland, California133 contributions400 helpful votes
October 27, 2023 This is review number Maestro or Maestra a few notes on the piano if you please, number five hundred thirty one of Holiday Inn on J Street in Down Town Sacra! Yes Sacra for Sacramento! We knowing is Halloween time! Nothing scary, nothing spooky, to staying at Holiday Inn on J Street! Very walkable of Down Town Sacra, Old Town Sacra, even Capitol Building! Check in desk always helpful people! Matthew at Guest Services! Ask him where is mail box, hahaha, is right there at Guest Services Desk! TIP for any local people that work in or volunteer in Down Town Sacra, the Gift Shop gives some kind discount! So the mail box, I sent post cards! The swimming pool is heated, after doing festival of CHALK IT UP, yes that helpful! Not sure about in the room, but at Check In Desk, if ask, they will give no charge bottled waters! That was helpful as at Chalk It Up, some reason, they do not anymore give bottled water to the artists! Even House Keeping will give ideas of places to visit! Not the fault of one, sounds like Feeonuh, short brown hair! She recommend Cerealism in the Old Town Sacra! She can have no possible way knowing that as many restaurants in Old Town Sacra, this Cerealism is not A D A compliant, as say, not her fault! Please do consider a stay here! As say, nothing scary to stay here!
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Date of stay: September 2023
Value
Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, Owner at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel
Responded 29 Oct 2023
Dear 222oakland, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Barry M. Miller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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63impala wrote a review Oct 2023
Stoneham, Massachusetts1254 contributions589 helpful votes
This location is perfect if you want to head to Old Sacramento or catch a game or spend time downtown. There is on site parking but keep in mind that if you park out front, it is $30 and if you decide to park in the garage it is $20. The room was clean and the breakfast in the morning (not included) was a very good buffet. Every member of the waitstaff and hotel staff were very friendly and attentive.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, Owner at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel
Responded 3 Oct 2023
Dear 63impala, I can't thank you enough for writing and sharing this review. We take great pride in bearing the Holiday Inn name and work hard to make sure our offerings exceed the standards guests have come to expect. We appreciate your loyalty and hope to see you again soon. Best, Barry M. Miller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Denise S wrote a review Sept 2023
Reno, Nevada92 contributions33 helpful votes
We stayed at this hotel for my daughter's birthday and wanted it to be special. This hotel looked good walking in to the lobby, but we found they did not pay attention to details. We paid a bit more for a room with a balcony, which consisted of two lounge chairs outside the sliding glass door. Not our idea of a balcony. Not that we would use it, but the clock could not be set to the correct time, but again, when you are paying top dollar for a room details are important. We did get some afternoon drinks and they were ok, not outstanding, but, again, the service was good. We got some tea in the morning and the "hot water" was barely luke warm. We went to the pool in the morning, where there was a DJ the night before, and there was a lemon from a drink on the ground. The restrooms had not been cleaned and were disgusting. The service was very good, but for the price it should be. We valeted our car, a Tesla, and it was never put on a charger, The service was never offered. The beds were comfortable and the room looked upgraded. I travel a lot and know that what makes a hotel different are the details. Hotel rooms all look the same. The. area is not too bad. Not many homeless. It is near Old Sacramento and the basketball arena.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, Owner at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel
Responded 13 Sept 2023
Dear T1628BHdenises, While I am glad that your stay was okay overall, I regret that we didn't provide a WOW experience for your daughter's birthday. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future. Sincerely, Barry M. Miller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dw1277@aol.com wrote a review Aug 2023
4 contributions1 helpful vote
Great location, best staff ever! We stayed two nights and arrived to find the computer systems down, with an hour wait to check in, a long line! The staff were on top of it, passing out free beverages and snacks to all, keeping them inside to stay cool. It was an awesome show of teamwork! I had checked in online, so texted Nadine, and huge huge props and a shout out to her, she got me my keycard to my room and up I went to get refreshed and when I came down an hour later the people I had been in line with were still waiting, so Nadine your customer service skills are one of the best I've seen! People, use the online tools! Our room was clean the beds were comfy and our entire stay was one of the best. Every single staff member was ready to help with a smile and a kind word. Coffee every morning and water upon request. Ate breakfast two mornings in the Cypress and again, the staff there were kind and offer up any help they could, and again, a special thank you to Stephanie in the restaurant. Location is perfect, a 5 minute walk to the Golden 1 Arena and just under the freeway a pedestrian walkway to Old Town Sacramento. We used it many times, even late a night and felt very safe without troubles! This is our new go-to when we come to Sacramento downtown area! Thanks again!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, Owner at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel
Responded 30 Aug 2023
Dear Vaca4eve, We take great pride in being your new go-to hotel in Sacramento! Thank you so much for your patronage and your feedback. We always strive for improvement with the expectation that your next stay will be even better. Please come see us again soon. Best, Barry M. Miller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve M wrote a review July 2023
Pulaski, Tennessee388 contributions142 helpful votes
We had a great experience with this hotel. The staff was friendly, the room and bathroom were clean and the bed was comfortable. As an IHG customer, my room was upgraded, it did not face the interstate nor the main street, so it was very quiet. Parking was $30.00 a night, I paid the extra $10.00 to park in the secured lot. You are close to Old Sacramento, just walk under the interstate bridge I would not do this after sun down,it gets kinda sketchy late afternoon. This hotel is also walking distance to the state capitol. I would definitely stay here again.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager , Owner at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel
Responded 19 July 2023
Dear stevekimberlym, We are thrilled to hear that we provided you with a great experience. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Barry M. Miller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$239 - AU$343 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn sacramento-capitol plaza hotel sacramento, sacramento holiday inn
LOCATION
United StatesCaliforniaSacramento
NUMBER OF ROOMS
359
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN SACRAMENTO DOWNTOWN - ARENA, AN IHG HOTEL (AU$239): 2024 Prices & Reviews (CA) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Holiday Inn Sacramento Downtown - Arena, an IHG Hotel
Which popular attractions are close to Holiday Inn Sacramento Downtown - Arena, an IHG Hotel?
Nearby attractions include California State Railroad Museum (0.4 km), Old Sacramento (0.3 km), and Tower Bridge (0.2 km).
What are some of the property amenities at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Holiday Inn Sacramento Downtown - Arena, an IHG Hotel?
Conveniently located restaurants include The Firehouse Restaurant, Tipsy Putt, and Rio City Cafe.
Are there opportunities to exercise at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Holiday Inn Sacramento Downtown - Arena, an IHG Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Sacramento.
Are any cleaning services offered at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Sacramento Downtown - Arena, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Sacramento Downtown - Arena, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Arabic, and Korean.
Are there any historical sites close to Holiday Inn Sacramento Downtown - Arena, an IHG Hotel?
Many travellers enjoy visiting Leland Stanford Mansion State Historic Park (0.9 km), Sutter’s Fort State Historic Park (2.9 km), and River City Saloon (0.3 km).