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This place is basically a transient motel. While they have spruced up the lobby the rest is quite bad. There is garbage all around the grounds and the parking lot, there was drug activity going on in the parking lot, people stood around outside my...More
Thank Julie Ann S
Response from pcschmidt, Manager at La Quinta Inn Sacramento DowntownResponded 4 days ago
We are sorry to hear about your experience. This is not the experience we want any guest to have. Please be assured that we will use this information as a training to tool to help improve our guest experience.
Although this is just a standard chain hotel, I found the decor in the rooms to be quite nice and high-end feeling. The location is just one exit from Old Sac, and many rooms have a lovely view of the river. For the price, the...More
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Thank Molly O
Response from pcschmidt, General Manager at La Quinta Inn Sacramento DowntownResponded 15 January 2018
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Sacramento-Downtown La Quinta. Our team looks forward to providing you with exceptional service in the future.
It’s our commitment to serve our guests to our best ability and hope...More
The room at La Quinta was nice and the bed was comfortable. Everything was clean. There were only two things I did not like. We did not know that the rooms were accessed from outside, so we took our luggage into the lobby to check...More
Sadly, I think I am about ready to give up on La Quinta. I appreciate their pet friendliness but have been having bad experiences as of late. Pulling into the hotel, there were numerous homeless around. We were assigned a 3rd floor room and unfortunately...More
Thank Dan F
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn Sacramento DowntownResponded 4 days ago
We read you review and let me say how sorry we are that we did not live up to your expectations. We try to make every guest experience unique and enjoyable. We do appreciate the review as it helps us to provide a...More
Great location to downtown, restaurants, and services. Fair prices for a basic room that is clean and comfortable. Close to the freeway, but never hear the traffic at night. Pleasant staff and nicely stocked breakfast bufffet in morning.
I know nothing about a pool even being there. We stayed only because of its proximity to train station and shuttle service. Facility including reception, dining area and guest rooms is run down so pool area, wherever it... More
I know nothing about a pool even being there. We stayed only because of its proximity to train station and shuttle service. Facility including reception, dining area and guest rooms is run down so pool area, wherever it is, is probably also not worth it if balanced against rest of hotel.