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Of the 36 U.S. hotels that we stayed at in 2018 - this was without a doubt the WORST.
Our experience started off good with the young man (Manny) at Reception who acknowledged us with a welcoming smile while attending to the person ahead of...More
Response from pcschmidt, General Manager at La Quinta Inn Sacramento DowntownResponded 3 days ago
Thank you for taking time to share this information with us. This is definitely not the type of stay we want any guest to have. Please be assured that we will be sharing this information with the team and using it as a training opportunity....More
I am happy it met our expectations. The building looked older but once inside the room, clean & comfortable. We were amazed that the manager came to check with guests during breakfast. He was warm and seemed to really care. Thanks!
Welcomed into the hotel by two friendly receptionists who checked us in early. Britney (I think) was so lovely and friendly and made us feel right at home. Greatly enjoyed our stay, clean rooms and a gym and pool just around the corner from our...More
The location was great as we were visiting historic sites in Old Sacramento. The breakfast was good and constantly replenished. We were able to walk to some destinations but due to the heat decided to drive to others.
Reviewed 3 weeks ago
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Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn Sacramento DowntownResponded 2 weeks ago
I know nothing about a pool even being there. We stayed only because of its proximity to train station and shuttle service. Facility including reception, dining area and guest rooms is run down so pool area, wherever it... More
I know nothing about a pool even being there. We stayed only because of its proximity to train station and shuttle service. Facility including reception, dining area and guest rooms is run down so pool area, wherever it is, is probably also not worth it if balanced against rest of hotel.