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TownePlace Suites Sacramento Cal Expo

157 reviews
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Traveller (11)
Room & Suite (28)
Dining (5)
Overview
  • Excellent31%
  • Very good39%
  • Average14%
  • Poor12%
  • Terrible4%
Travellers talk about
“cal expo”(19 reviews)
“waffles”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
2.5 Star Hotel
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (157)Write a Review
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All reviewscal expocourtyard marriott next doorwafflesmarriott hotelstrain tracksnice kitchensales managertwo bedroom suitebring earplugsan extended stayfront desk employeesred lionthe location is perfectfirst morningthe breakfast areaclose proximitypleasant stay
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51 - 55 of 154 reviews
Reviewed 16 December 2015

I stayed at this hotel Oct 8-9, 2015. Nothing out of the ordinary occured. After I returned home I find they charged my card $250.00 for smoking in the room. I called the hotel and was told they had found evidence of smoking in the...More

Thank Randy Q
Response from AartiRam, General Manager at TownePlace Suites Sacramento Cal ExpoResponded 17 December 2015

Hello Randy, I have spoken with my Housekeeping Inspector and was advised that after you checked out, housekeeping went in your room to clean and found the room had a odor and upon inspection cigarette ashes were found. Picture was taken for the evidence and...More

Reviewed 16 December 2015

They remember when I come back! They even asked if I would like the same room I had stayed in the time before. They go out of their way in customer service, and always seem to put the extra effort in to see if there...More

Thank Aw3boys
Response from AartiRam, General Manager at TownePlace Suites Sacramento Cal ExpoResponded 17 December 2015

Dear Guest, Thank you for being a loyal guest and staying with us again. We are glad that you had a great stay with us and we look forward to serving you in the future. Thank you, Aarti Ram.

Reviewed 8 November 2015

We were upgraded to a 2 bedroom suite but they were very small. I am a light sleeper and a train that blows it whistle several times at night right near the hotel woke me up repeatedly. I also didn't think the breakfast was up...More

Thank BellaLuna61
Response from AartiRam, General Manager at TownePlace Suites Sacramento Cal ExpoResponded 13 November 2015

Dear BellaLuna, Thank you for taking your time and sending us your survey. We are truly very sorry for the loud train noise that kept you up the entire night. We do have some rooms that are away from the train noise. I have spoken...More

Reviewed 23 October 2015 via mobile

Very business traveler friendly rooms. They offer a hot breakfast but nothing to write home about. I also came back one evening and my bathroom smelled like an ashtray. I contacted the front desk and they told me it might be coming from the rooms...More

1  Thank Cancer_Kid74
Response from AartiRam, General Manager at TownePlace Suites Sacramento Cal ExpoResponded 26 October 2015

Dear Kristopher, Thank you for the review on your recent stay with us. We are glad that you had a comfortable stay and we look forward to your next visit. I have spoken with my front desk staff and housekeeping department and please be assured...More

Reviewed 21 October 2015

I was trying to check into the hotel but apparently they sold my room to someone else. The lady who was on the afternoon shift was so rude, tried to act so smart, but made a fool of herself. she called a couple of hotels...More

1  Thank Simmon P
Response from AartiRam, General Manager at TownePlace Suites Sacramento Cal ExpoResponded 22 October 2015

Dear Simmon, Thank you for your review. I am very sorry for the inconvienence caused by our staff and I would like to personally speak to you in regards to this issue. Please feel free to contact me at 916-920-5400 ext 5160. Thank you, Aarti...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 113 - USD 245 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 113 - USD 245 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (11)
Room & Suite (28)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jacquelyn M
7 March 2015|
Answer
Response from AartiRam | Property representative |
Hello Jacquelyn, The hotel does not have an airport shuttle but you can take the super shuttle from the airport and it will drop you off right at the hotel. You can either call them at 1800-Blue-Van or go online and make... More
0
Votes
TravelSeeker72
6 January 2015|
AnswerShow all 3 answers
Response from AartiRam | Property representative |
Hello, we have 1 computer in our lobby that is available to our guests which is available 24 hours.
0
Votes
Room Tips
"Top floor always best from noise point-of-view"
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"within a short distance to shopping, restaurants and Cal Expo if visiting for attending an event."
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"All rooms at this location are excellent."
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"2nd floor across from the elevator is convenient, but the smokers gather below the window outside, so we kept..."
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