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Great employees, very nice and personable. They were very accommodating and took care of special needs. They made me feel like I'm at home and made me feel welcome. I would definitely recommend staying again and again.
Our family of five, including young children, arrived at the hotel around 9:00 p.m. after a River Cats game. The front desk lady was very nice and welcoming. After checking in, we gathered up our luggage and started to our room. In the hallway, you...More
1 Thank NorCalMom128
Management response:Responded 13 July 2017
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Sacramento Cal Expo.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of...More
Excellent service needs to be recognized. I would like to recognize Ms. Lei Faupula for her amazing service to travelers. She consistently goes well out of her way to help the traveler. I use this hotel a lot for work and she is consistently amazing....More
I stayed here for two weeks for a business trip in the area. The staff was friendly, and housekeeping was great. They even washed my travel coffee mug when I left it in the sink. There are train tracks nearby, as in a quarter of...More
As spected the room was very nice, roomy and clean with kitchen. Room and bed met Marriott's family standards. Pool small but nice and clean and there is BBQ grills to use. However the service Im sure they can do better, hotel offers Bfast buffet...More
Management response:Responded 8 July 2017
Thank you for taking the time to give me your feedback for your stay with us. I want to assure you that this was an isolated incident and that we will do anything and everything to rectify this situation for all guests in the...More
Response from AartiRam | Property representative |
The hotel does not have an airport shuttle but you can take the super shuttle from the airport and it will drop you off right at the hotel. You can either call them at 1800-Blue-Van or go online and make... More
The hotel does not have an airport shuttle but you can take the super shuttle from the airport and it will drop you off right at the hotel. You can either call them at 1800-Blue-Van or go online and make a reservation. Please feel free to let us know if there is anything else we can help you with. We hope to see you soon.