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Holiday Inn Express Sacramento Convention Center

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250 Reviews from our TripAdvisor Community

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Showing 243: English reviews
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Copenhagen, Denmark
Reviewed 6 days ago NEW

Location: Fine Reception staff: Very friendly and helpful Room interior: Fine, quite large Room indoor climate: Fine Room equipment: Desk, coffee machine, fridge, micro oven, good storage space Toilet and bath: OK Noise: No street noise, some corridor noise. Internet: Slow Parking: Free and easy Price: OK Elevator: Yes Breakfast: Excellent Safe deposit box in the room: No

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Helpful?
Thank C H
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear C H, We appreciate you taking the time to give the breakdown of our property. We are actually due for a renovation which will include all new amenities, décor, internet, and there will also be safety deposit boxes in all of our rooms. We hope you give us the opportunity to serve you once again on your next trip...

Lake Elsinore, California
Reviewed 1 week ago

I feel I should start with letting everyone know that we have not had our trip to Sacramento yet. However, Noel has been the best to work with! She has been incredibly helpful in getting our rooms booked for a convention our company is attending. After making many stressful phone calls to other hotels, finally reaching Noel was a breath...

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Helpful?
Thank SunnyRhiannon
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear SunnyRhiannon, This review just made our day. Noel is truly a great asset to our company and her can do attitude makes her amazing. She is always willing to assist guests with anything they might need. To know that you were not even at the property and just spoke to her over the phone tells us truly how great...

San Mateo, California
Reviewed 28 December 2016

2 night stay on Christmas Eve and Christmas. Pros: • Friendly staff upon check-in and check-out. • Signature HIE biscuits and cinnamon rolls served for breakfast. Breakfast area had a comfortable dining area • A working hair-dryer was delivered to replace the broken one mounted to the wall that sounded like a coffee-grinder. • Comfy Bed and pillows • Free...

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Helpful?
Thank TravelTrooperX2
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Traveltrooperx2, We apologize for the inconvenience you experienced during your stay. We take all guests concerns seriously and will be sure to share them with the staff. We appreciate you also taking the time out to say such great things about our staff. We will definitely make sure to correct these issues for your next stay with us. We...

San Jose, CA
Reviewed 29 November 2016

Everything seems old and worn--carpet, paint, odors, mattress. The WIFI was fine. The bathroom was clean. We checked in rather late and left early so we only interacted with one staff person. She was friendly and helpful. We didn't have the breakfast. For the price it was OK.

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Helpful?
Thank CherylSanJose_CA
IHGService, Guest Relations Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear CherylSanJose_CA, Thank you for your recent stay and for taking the time to write a review of our hotel. I am pleased to know that you found our staff to be friendly. While I understand that some aspects of our property did not live up to your expectations, we highly appreciate your comments. Rest assured that we will continuously...

Fresno, California
Reviewed 7 November 2016

Short story: I was unable to take a shower for two days due to no water or barely a trickle of water. Made due with bird baths in the sink. I was in town for work and talking to executives and directors. Tried another shower after midnight, low water pressure but I figured I could make it work. Water shut...

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Helpful?
Thank rtol87
IHGService, Guest Relations Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear rtol87, Your business is much appreciated and thank you for leaving feedback. We regret to know that our bathroom facility was a let down. Moreover, we have sent you a private message to obtain details of your stay. Again thank you for staying with and we look forward to hearing from you soon. Sincerely, Ronald Rivera Case Manager IHGServie

Bournemouth, United Kingdom
Reviewed 17 October 2016

We were checked in by some friendly and efficient staff but we found that the hotel was dated and in need of remodelling. Our room was comfortable and clean however we found two large live bugs on the curtains during the evening. A maintenance man expressed his concenr as he removed them for us. The next morning another bug was...

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Helpful?
Thank HandH77
IHGService, Guest Relations Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear HandH77, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to address this with you further and have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very...

Burnet, United States
Reviewed 14 October 2016

Other than not having special needs available, we were able to survive six days. We cancelled the remaining days and moved on. The room we did have was quiet and very comfortable. The housekeeping staff was extremely nice and would give me an extra coffee when I asked for only two. When we did have them re-make the room, everything...

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Helpful?
Thank Bryan B
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Bryan B, We appreciate your kind review and that you took the time out of your busy day to say such great things about our property. For future reservations requesting a special needs room, please call us ahead of time and we can definitely do our best to accommodate.. We hope you choose us once again on your next...

Chico, California
Reviewed 6 October 2016

This wasn't the fanciest of hotels and is a bit dated but there were really no issues. The staff was extremely nice and helpful. The best thing about this hotel were the great rates and the ability to be able to walk to the restaurants and nightclubs downtown. The suite with the king bed is pretty spacious and would recommend...

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Helpful?
Thank Ivan O
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Ivan O, We are so glad to hear that the staff met your expectations and will be sure to share your comments with them. Our hotel is due for renovation shortly, which will include brand new amenities and hotel decor. One of the greatest things about our hotel is our location, due to so many local restaurants and any...

Reviewed 22 September 2016 via mobile

Our stay was very nice. Everyone working is very accommodating, the rooms were clean and breakfast area set up nice every morning. It's also very close to restaurants and shops. I would definitely stay again when I'm back in the area.

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Helpful?
Thank Kirstie V
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Kirstie V, It's always so refreshing to hear such great things about the hotel and staff. We will be sure to share your kind words with our team. One of the best things is that we are within walking distance to several different local restaurants here in Sacramento Downtown. Please stop by the Front Desk on your next visit...

Xiamen, China
Reviewed 20 September 2016

I shared a 2 twins bed room with a friend. We both agreed it was the worst and cheapest mattress we have ever slept on. It was more like a box spring. Aside from that the hotel is average. Only stayed for one night so can't really comment on area, but didn't see much for eating or shopping. Free parking...

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Helpful?
1Thank bpdogs
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear bpdogs, We are sorry to hear of the experience you had at our property with our mattresses. We are due for renovation which will also include brand new amenities, mattresses and decor. We hope that you give us the opportunity to serve you once again and correct the issues so you may enjoy your next experience, hopefully with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Holiday Inn Express in downtown Sacramento, a favorite of both Business and Leisure Travelers, Tour and Convention Groups and considered by many as Sacramento s Best Value . We are centrally located across from the historic Governors Mansion and walking distance to the Sacramento Convention Center, Civic Auditorium, State Capital, Government Offices, Wells Fargo Pavilion, Music Circus, Restaurants, Shopping, Movie Theaters and Starbucks. Convenient to historic 'Old Town Sacramento', Sacramento Jazz Festival, Arden Mall, Cal Expo, Raley Fields, Cal State University, UC Davis, UC Davis Medical Center, Sacramento Zoo, California State Parks, Thunder Valley and Black Oaks casinos. Enjoy our Complimentary Breakfast Bar with a wide variety of hot and cold items while catching up with the news reading your complimentary USA Today. Rooms are beautifully decorated and feature in-room coffee service, hair dryer, irons and ironing boards, on-demand pay movies and free wireless Internet access. We also have a business center, fitness facility and free parking. Pets are welcome and we re a 100% non-smoking, AAA approved hotel. ... more   less 

Additional Information about Holiday Inn Express Sacramento Convention Center

Address: 728 16th St, Sacramento, CA 95814-2002
Region: United States > California > Sacramento
Price Range: $185 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Sacramento Convention Center 2.5*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Booking.com, Hotels.com, Travelocity and Priceline so you can book your Holiday Inn Express Sacramento Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Sacramento Hotel Sacramento
Holiday Inn Sacramento
Hotel Style:
#26 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Sacramento Convention Center staff and other travellers.
3 questions
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Wrightwood, California
Springfield, Massachusetts
San Francisoc, CA

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Questions? Get answers from Holiday Inn Express Sacramento Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Special Needs rooms? Very quiet and clean property.”
 of 5 bubbles 952bryanb, 13 Oct 2016 | Read review
“Uber to downtown is about $5. Or you can walk. No issues with WiFi. 2 parking permits per room.”
 of 5 bubbles ivano211, 6 Oct 2016 | Read review
“Expect to pay a hefty, surprise fee for pets.”
 of 5 bubbles keithg96, 11 Sep 2016 | Read review
“Get the room that looks out over the pavilion and 15 street so you can watch the antics at night”
 of 5 bubbles nglenjarman, 15 Jun 2016 | Read review
“Always ask for what you need.”
 of 5 bubbles 453benjaminr, 30 Apr 2016 | Read review
5 of 5