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Sheraton Grand Sacramento Hotel

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Sheraton Grand Sacramento Hotel
Sheraton Grand Sacramento Hotel
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958 Reviews from our TripAdvisor Community

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Showing 942: English reviews
rainb0wtraveler
Reviewed 14 January 2014

If you land at the Sacramento airport, you can catch the Super shuttle to the hotel for $13 (Jan 2014). Just go to Van transportation, and it was very convenient and right to the door. The hotel itself was great - comfortable bed, 4 pillows, complimentary water, and a great window seat that was nice to see out from. I...

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1Thank rainb0wtraveler
Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento Hotel, responded to this review

Dear rainb0wtraveler, Thank you so much for your review of our hotel! We are so pleased to ehar you enjoyed your stay with us overall! We are glad you liked your room and found our ameneties suited your needs. We certainly hope you will join us again soon! Best, Guest Services Manager

Oakland, California
Reviewed 10 January 2014

Found out August 2013 for Chalk It Up my sponsor is Ace Parking! The Monday before, go into hotel, De Andre (Swordfish) of Parking Control say, "Miss Cheng, Ace Parking is us!" He show me the desk sign, write down the rates! Great, only four days to practice! Went to ATM, came inside order squid! I come in every day...

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2Thank Karyn C
Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento Hotel, responded to this review

Dear Karyn C, Thank you very much for your review of our hotel! We look forward, as always, to seeing you again soon! Best, Guest Services Manager

San Francisco, California
Reviewed 7 January 2014

Just a brief note to compliment the Sheraton Grand on its great customer service within its Group Reservations Department. I asked a question via email, and within 10 minutes the question was answered. This type of timeliness and quick response does not happen often, and the hotel should be commended. Our Group will not be checking in until March 2014,...

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1Thank GaryDennis2014
Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento Hotel, responded to this review

Dear GaryDennis2014, We thank you for taking the time to share your wonderful note with us! We appreciate you letting us know about the speedy service you received in our Group Reservations Department. We look forward to having your with us in March! Please let us know if there is anything further we can assist with in the meantime. Best,...

Wausau, Wisconsin
Reviewed 31 December 2013

I had an amazing view on a super high floor. Loved the window seat and lounged like a fat cat basking in the sun after a cross country flight. Great beds and complimentary water is always a nice touch. I had no issues with noise or disturbances and would recommend this hotel to any one going to Sacramento or SPG...

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1Thank Heidi G
Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento Hotel, responded to this review

Dear Heidi G, We appreciate you letting us know about your recent stay with us! We are so glad you enjoyed your stay and took advantage of the window seat. We hope to welcome you back the next time you find yourself in Sacramento! Best, Guest Services Manager

Minneapolis, Minnesota
Reviewed 30 December 2013

I stayed at this hotel every week for nearly six months for business. The convenient location and excellent gym (as far as hotel gyms go) made it my top SPG choice in the Sacramento area. The friendly and knowledgeable staff helped make my frequent stays enjoyable, from the front desk employees to the valets (especially Ian Searcy). I would definitely...

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1Thank Smk5
Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento Hotel, responded to this review

Dear Smk5, We appreciate you taking the time to review our hotel! We are so pleased that you stay with us so often and make us your home away from home! We thank you for your continued loyalty to Sheraton Grand Sacramento as Starwood Hotels. We are pleased to hear you enjoy your experience here and that our staff makes...

Lake Tahoe
Reviewed 29 December 2013

Returned to this property again after a terrible experience at the Westin Sacramento. This property is great for business and was a welcome breath of fresh air for my small meeting events in Sacramento. The hotel continues to operate at a four star level with great service and nice rooms. This is the only choice in Sacramento for SPG stays...

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Thank SPGwanderlust
Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento Hotel, responded to this review

Dear SPGwanderlust, We appreciate you taking the time to review our hotel! we are pelased to hear that you enjoyed your recent stay and meeting with us. We are disappointed to hear that the Westin was not suitable, but we hope we can turn your Starwood experience around! We hope you continue to join us here at Sheraton Grand! Best,...

San Diego, California
Reviewed 29 December 2013

Sheraton qualities vary quite a bit, this one is probably about standard and maybe a touch above average because of the decor. Parking is across the street at another garage, which I found a bit inconvenient. Not a long walk, but I prefer parking in the attached lot. I think there is an attached lot, but its not officially Sheraton...

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Thank halo8
Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento Hotel, responded to this review

Dear halo8, We appreciate you taking the time to review our hotel! We are pleased to hear you find our hotel above average. However, we apologize for any inconvenience you may have encountered with your plumbing... we hope you will let us know when this happens so we can fix the situation as soon as possible! We hope to welcome...

Redwood City, California, United States
Reviewed 28 December 2013

Stayed here M-Th for nearly a year for business. Really the only option for SPG in the Sacramento area and solid option over all other brands. Gets a lot of conference traffic but lounge and upgrades were fairly frequent over the course of the year. Parking here is a real pain because it's on a main street and valet can...

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Thank David T
Sheraton_Grand_Hotel, Manager at Sheraton Grand Sacramento Hotel, responded to this review

Dear David T, We thank you for your continued loyalty to Sheraton Grand Scaramento and Starwood Hotels! We are so glad to hear you make us your home away from home and continue to enjoy your stays. We hope to see much more of your in 2014! Best, Guest Services Manager

Mission Viejo, California
Reviewed 20 December 2013

I had to make reservations for about 8 people with different itineraries. It got so complicated but the gracious and patient reservation personnel at the Sheraton Grand were very helpful and accomodating. They understood the complications of sending people to big conferences and their special schedules. I am glad I was able to re-arrange their lodging to attend the conference...

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1Thank Lucy M
Rancho Cucamonga, California
Reviewed 14 December 2013

billing problem. tried to book a room for my parents. my dad ended up being charged, after two weeks of explaining and leaving messages with no returns, I talked to John David who instead of transferring me asked what I needed help with, apologized and worked hard to fix the problem, connect me with the correct person and made sure...

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Thank mpatch2013

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of downtown Sacramento, you'll find the city's best shopping and restaurants within blocks of the hotel. ... more   less 

Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Region: United States > California > Sacramento
Price Range: $239 - $740 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Sacramento Hotel 4*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Starwood, Booking.com and Jetsetter so you can book your Sheraton Grand Sacramento Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Sacramento
Sacramento Sheraton
Hotel Style:
#3 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Sacramento Hotel staff and other travellers.
7 questions
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Penngrove, California
over a year ago
Lower Sackville, Nova Scotia, Canada

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Questions? Get answers from Sheraton Grand Sacramento Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a tower, so try to get a room up high for the views.”
 of 5 bubbles tonyk220, 3 Feb 2017 | Read review
“Self-park is cross the street.”
 of 5 bubbles agsalib, 2 Feb 2017 | Read review
“Make sure there is no convention at the hotel or be prepared to wait in line to get to your room.”
 of 5 bubbles lovesmusic91, 20 Jan 2017 | Read review
“Ask for a high floor for the quiet”
 of 5 bubbles 883tavaresn, 16 Nov 2016 | Read review
“Request a room on a high floor for views - but be patient with the elevators.”
 of 5 bubbles umbrellaman, 11 Nov 2016 | Read review
5 of 5