This is a lovely Victorian Hotel close to downtown Sacramento. It is clean & quiet. It has been a hotel for over 30 years. A very lovely place to stay for a couple or for business travel, beats the standard hotel room.
The girl who answers the phones is incompetent and has no customer service skills. Booked a room for 3 nights in back November (it's January now) only for them to give our room away on the first night (and now the hotel is sold out). We are flying in from NY for a wedding. If I…
This is a charming building but something is definitely wrong right now. There was nobody at the front desk for check in or check out. The paint in hallways is chipped, the bathroom, especially the tub, is in desperate need of repair and renovation, the TV doesn't turn off all…
The bed is super comfortable and very clean, my top priority. The room is clean and the decor is very interesting and fun. The bathrooms need an update. I visited another room and both had the same issues - the sinks and tubs are damaged, the water doesn’t turn on or off well…
We had a wonderful stay in our 2nd floor room! It was sunny, clean, spacious and a charming alternative to a big hotel. Staff was kind and helpful and the bathroom had a jacuzzi which was wonderful! We would return again.